We visited the EDSSS Jan. 26 – Feb 2nd and it was by far the best AI we have ever visited. The staff was great, the food was out of this world and the rooms are perfect! Married for 7 years, I am 30 & husband is 41.The majority of visitors are from Canada 70%, 20% American and 5% Europe.
Upon arrival we did have to wait until 3pm to claim our room. We enjoyed lunch and a stroll around the grounds. We were given room 1802 which is ground level and did have a wonderful view of the grounds and even of the ocean. We walked into the living room and were amazed with the size of the room. The rooms do have motion detectors but in our room, if you flipped the light switches, the lights stayed on. (Except in the bathroom – you had to keep moving to have the lights stay on in there) A large flat screen TV and DVD player was a nice amenity. The jetted tub had a bath drawn w/ flowers and the four post bed was very romantic. I did not find the beds to be too hard. They were a bit soft for my liking. The room was cleaned everyday before we got back in from the beach and we were always greeted with a new animal creation on the bed. We did have a hard time the first day about getting water in our mini fridge but we went to the front desk and we never had a problem after that. The water is a bit salty out of the facet/shower. It does not seem like the water has been treated but we did brush our teeth with the tap water and had no problems. We tipped the maid $2 everyday and we even had turn down service one evening with chocolates on our pillow. A beehive was forming on the veranda & I filled out the service tag and the beehive was removed in less than a half hour.
We were greeted with a “Hola” by everyone we passed by. There is drink service on the beach. The hostess at the restaurants greeted us with a smile and the restaurants managers are always making sure the guests are happy. The front desk always made sure we had what we needed and we got calls to our room to make sure we were pleased with our stay. There are comment cards to fill out after most meals and a comment card on the last day of your stay for the whole visit.
The restaurants were the best AI we have ever had. The food was amazing (and we have pretty high standards) and the staff worked their buns off. The presentation was delightful. The only issues with restaurants were during lunch service. It seems that most people did not realize that the Sandwicherie is NOT the only place for lunch. You can also visit La Carreta and Arrecifes for lunch as long as you have shoes and a shirt. It’s important that everyone knows this. The servers at the Sandwicherie had many guests to serve and not enough tables. By 2:00pm the lunch rush did die down. We found that going next door to Arrecifes for lunch was the way to go. It was air conditioned, had a better menu and even a salad bar. You can also visit La Carreta for breakfast as we did everyday and there was never a rush. We enjoyed Klay Talay the most. They had the most wonderfully fresh sushi! The fried ice cream was a delight. Our second favorite was Mia Casa then La Carreta and Arrecifes. Bring a pocket flashlight to read the menu in the dark Klay Talay and La Carrreta. We enjoyed everything we ate at all the restaurants. If you don’t like it, send it back and they are happy to bring you something new. It took about 1 hour, 30 minutes for an entire dinner service. We tipped our dinner waiters $5 for dinner meals, bar staff $1.00 per drink order, and the beach server $1.00 per visit. It is not expected but they did appreciate it. The bar at Las Guacamayas became busy during the lunch hour because they also service the Sanwicherie. The drinks were good. Vodka Tonics and Long Island Ice Teas went a long way.
We did not have any trouble getting a beach bed. We found one at 9:30am, 11:30am and the rest of the days I got up at 5:45am to ‘reserve’ one by putting towels and my books on it. We did not see too many abusing the situation by not using their beds but from time to time you would see them sit, claimed but unmanned for many hours. Make sure to check the top bunks and they were empty when the others where claimed. The beach is a little rough. Bring water shoes. It is very shallow but many fish. We saw a small sting ray just 4 feet from shore and we also so a big sting ray off the pier. We went to feed the fish everyday from the pier. You can stand in the water with them. We used the Kayaks which was a blast. There are quite a few women who will be topless on the beach. The pools were never busy and always had plenty of chairs. There were always lounge chairs though out the day on the beach as well.
OTHER RANDOM NOTES:
Non stop, it is 1 hour, 15 minutes from the airport. (We had private transfer) We did have to ask the drivers to slow down. The majority of the guests in their 50’s but many young couples. Although notes were left in the door, we never visited the concierge for the Time Share program nor was there anyone ever trying to sell it to us. We didn’t feel any pressure from anyone. A cab drive to Akumal is $11 each way. To rent a car, fully insured for 24 hours is $70. We contacted Dorota Korzepa by email a week in advanced and she gaurenteed that we could have the resturant reservations we wanted and we got them. The lounge next to Las Guacamays (main swing bar) was very romantic at night. Here they have activies that start at 9:30pm such as a band, game show, couples game, etc. We had our laundry serviced. Priced were realsonable. It was in by 9am and we had it back by 1:00 perfectly cleaned and pressed. Two computers in lobby with internet access for $6 an hour. My Cingular (AT & T) phone worked. (001 – area code – number to America) Oh, and thank goodness for no kids! For the most part it is quiet and laid back. I was annoyed that some guests brought a boom box and made the rest of the visitors around them listen to their music on the beach. I did not think this was polite as some of us wanted the peace and quiet and to listen to the ocean waves. This is not a party place. Visit Cancun for that. No beach sandels in dinner resturants – we saw many people turned away. No wristbands - endless beach towel service.
We loved this resort. We have also been to Barcello and Xpu-Ha in this area. By far EDSSS was the best. Definatley 5 star and I’m a picky, first class traveler. Your vacation is what you make of it. It is supposed to be a relaxing time. You are in Mexico. It is slower then what we are used to but we need the break, right!? Slow down, enjoy a drink and relax with your inner Buddha!
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- Also Known As:
- El Dorado Seaside Hotel
- El Dorado Seaside Suites Mexico
- El Dorado Resort Spa
- Hotel El Dorado Seaside
- El Dorado Seaside Resort
- El Dorado Spa
- El Dorado Seaside Mexico
- Eldorado Seaside Suites
- Eldorado Resort
- El Dorado Sensimar Riviera Maya Puerto Aventuras, Mexico