We just returned from the El Dorado Seaside Suites. The positives first.
1. Beautiful, peaceful setting and gorgeous buildings grounds
2. Staff seemed to love their work and were outstanding! David in the International Restaurant was an awsome waiter.
3. Entertainment was good
4. Food was beautifully presented
5. Sensible portion sizes at restaurants and great drinks
1. We brought little cash expecting to use our credit card at an ATM if we needed cash. NO ATM, and no way to get cash without going 'to town'. We wanted to tip more often, but had no cash to do it.
2. We smelled a sewer smell (rotting forest was the explaination) when we first came. The drain in our bathroom backed up and we had a river coming under the bathroom door most times we showered - health hazard??(Room 3001)
3. We were not informed about where to look for a listing of the events. We did not hang at the bar much, and therefore missed the flyers with activities listed, (Spanish lessons, salsa lessons, etc.). Discovered this the night before we left! Suggest a large activity board near the outdoor restaurant and that guests are told to check there daily for events.
4. A short orientation about what is available and happening when you arrive would be helpful.
5. Food at the restaurants was not hot enough, (temp.) most of the time.
This is a health hazard. I got sick the second day, and was pretty much sick the whole time I was there. I am doctoring now for either a viral or bacterial intestinal infection. Not sure if this came from ice, drinks, or food. I did not drink water other than at the restaurants that I was told was filtered, and drank and brushed my teeth with bottled water.
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- Also Known As:
- El Dorado Seaside Hotel
- El Dorado Seaside Suites Mexico
- El Dorado Resort Spa
- Hotel El Dorado Seaside
- El Dorado Seaside Resort
- El Dorado Spa
- El Dorado Seaside Mexico
- Eldorado Seaside Suites
- Eldorado Resort
- El Dorado Sensimar Riviera Maya Puerto Aventuras, Mexico