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“"Beach Wedding"”

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El Dorado Sensimar Riviera Maya
Ranked #3 of 17 Hotels in Puerto Aventuras
Certificate of Excellence
GreenLeadersPlatinum level
Reviewed February 24, 2013

Our daughter was married on the beach here. It was beautiful and the resort did a wonderful job with all the accommodations for the wedding. And of course the bride was gorgous! Rooms were clean and the service was wonderful. The staff were friendly and helpful. Since we went for a wedding, we wished we had stayed an additional day or two. Two days were traveling, one for the wedding and one day for us. I would suggest an arrival and depart time for wedding guests as to allow for honeymoon time

Room Tip: Beach front means bulding closest to the beach - not ocean view. We were on the second floor and cou...
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  • Stayed: December 2012, traveled with family
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Thank ekjk1996
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EDSS S, Gerente at El Dorado Sensimar Riviera Maya, responded to this reviewResponded December 21, 2016

Dear Guest,

Great to hear you had a great holiday while staying at Sensimar Seaside Suites.

Thank you for taking the time to write about your recent experience, your opinion is truly important for us. We appreciate your kind comments about facilities, food and specially the staff as they are committed to exceed our guests’ expectations and this is great motivation to keep offering the best service.

We are looking forward for your next visit. Please do not hesitate to contact us directly, we will be more than glad to accommodate your requests.

Best regards
Andrea Duerre
General Manager
gm@eldoradoseasidesuites.com.mx
Sensimar Seaside Suites & Spa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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5,539 - 5,545 of 8,743 reviews

Reviewed February 22, 2013

We recently traveled to Mexico and stayed at El Dorado Seaside Suites. A few years back we stayed at their sister resort, El Dorado Royale which we really, really liked...but we LOVED this place, and hope to go back. It was much smaller and more intimate, and met some great people.We are RCI members and booked through Exotic Vacations which is nice because they have a bunch of reps on site. Check-In and Check-Out was effortless and we were never pushed to go to any "presentations". For the room, we only had a junior suite, but was more than adequate for the amount of time that we spent in the room (not much!). Huge bed, nice bathroom, jacuzzi, and balcony with cool chairs and a great view. I would, however, if we go back again, try to get one of the swim up rooms that connect to the main pool bar (Gaviota). The restaurants are all fantastic in my opinion, and our longest wait was for the Italian Restuarant on a Friday night which was only about 45 minutes and you get a pager so you can go to the bar outside while you wait. We ate at all of them with the exception of having dinner at Vida Garden Grill; but we talked to others who said it was great. If I had to complain about anything it would have been breakfast selection (but certainly not the quality). I guess I am just used to huge buffet type spreads and they did not have them here. If you like a big spread, I would recommend Arricefes for breakfast because it has a good size buffet along with a nice menu you could order from on weekdays. For lunch, Sandwicherie was amazing! The pizzas are to die for, and the burgers very good too. We also ate at Arricefes for lunch and would suggest the Mahi and Calamari tacos! They also have a beach grill for lunch that has a different theme each day which we had a few times. Wednesday was assorted Fajita day...might have been one of the best meals I had all week! As for dinner, we did Klay Talay (Asian Fusion and underrated based on attendance; ask to sit outside!), La Carreta (Mexican), and Mia Casa (Itailian) twice each. We were there for Super Bowl Sunday and they put a nice spread of food out for dinner to celebrate the event while having the game on a big screen showing the American CBS feed. Was a great time as about 40 people gathered for the event. I could not complain about anything if I tried. Service, selection, and quality were top notch! We ate at Mia Casa our last night and when we told the waiter (Rafael) that it was our last night, they actually wrote "have a safe trip home" in icing on our dessert plates; a really nice personal touch!! For nightlife, there is something going on every night and Las Guacamayas is the place to be. We met a bunch of great people here and closed it down a few nights!! Last, but surely some of the most important ingredients here are the people. They are all beyond friendly, and work really hard to make sure you enjoy yourself and "forget about everything else" for the time you are there. The event staff (especially Rafael, Johnny, and Miguel) bartenders (see Luiz, ask for a Superman shot), wait staff in restaurants (Jesus in La Carreta, Rafael in Mia Casa) and beach drink service (Estela) are just fantastic, I cant compliment them enough for what they did to make our trip memorable. Please do not pass up this place because of proximity to the airport; it would be such a mistake. I also thought the main beach area (near V-Aquatics and Las Guacamayas Bar) was very nice. You could kayak, snorkel, or swim and the water was shallow enough to walk out pretty far into the ocean. Bring Aqua Socks if you have them, it is a bit rocky, but nothing dangerous unless you go really far out. Please do not pass up this place because of proximity to the airport; it would be such a mistake.We booked round-trip shared transfer through Lomas travel for $86 (me and my wife) and we got to the resort within 75 minutes; and we were the 2nd stop. We shared with 2 other couples, drank all of the beer the driver had (2 for $5), and laughed the whole ride there. Hardly realized it was just over an hour!

Room Tip: If you want quiet and want to go to bed early, make sure you aviod a room near Guacamayas Bar. It wi...
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  • Stayed: February 2013, traveled as a couple
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9  Thank mark837
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EDSS S, Gerente at El Dorado Sensimar Riviera Maya, responded to this reviewResponded December 21, 2016

Dear Guest,

Great to hear you had a great holiday while staying at Sensimar Seaside Suites.

Thank you for taking the time to write about your recent experience, your opinion is truly important for us. We appreciate your kind comments about facilities, food and specially the staff as they are committed to exceed our guests’ expectations and this is great motivation to keep offering the best service.

We are looking forward for your next visit. Please do not hesitate to contact us directly, we will be more than glad to accommodate your requests.

Best regards
Andrea Duerre
General Manager
gm@eldoradoseasidesuites.com.mx
Sensimar Seaside Suites & Spa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 22, 2013

This is also a adulte only resort.

They have good services and the food is excellent. The only negative point to this hotel is the beach. The sand if full of litle rock and small shell. If you are working bare foot you could hurt your self. This is my only comment about this hotel beacause the rest is outstangind.

  • Stayed: May 2012, traveled as a couple
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2  Thank windfl0wer4576
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EDSS S, Propietario at El Dorado Sensimar Riviera Maya, responded to this reviewResponded December 28, 2016

Dear Guest,

Great to hear you had a great holiday while staying at Sensimar Seaside Suites.

Thank you for taking the time to write about your recent experience, your opinion is truly important for us. We appreciate your kind comments about facilities, food and specially the staff as they are committed to exceed our guests’ expectations and this is great motivation to keep offering the best service.

We also appreciate your feedback as this helps us to improve and keep offering the best experiences.

We are looking forward for your next visit. Please do not hesitate to contact us directly, we will be more than glad to accommodate your requests.

Best regards,

Andrea Duerre
General Manager
aduerre@eldoradoseasidesuites.com.mx
Sensimar Seaside Suites & Spa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 22, 2013

When you stay at the El Dorado Seaside Suites nothing is too much trouble starting with the glass of champagne you are greeted with when you arrive. Anything you ask for, you will get with a smile. My wife and I were there for Valentine's Day and it was a trip we will always remember. The people that work there, from the gardiners to the barmen, all greet you with an "Hola" and a smile. The food is excellent and with 5 restaurants to choose from you are spoiled for choice for breakfast,lunch and dinner. The Italian and Mexican were our favourite restaurants- we went to both twice!!! I have to say a special thank you to Martin our Barman at our swim up bar (Gaviota). He would have our drinks ready even before we asked for them. We had a swim-up suite and I must say it was a great choice. Block 40 had the sun from 6.30 until 4.30 everyday (room 4007 is the BEST!). I had read a lot of reviews saying the beach was rocky but nobody mentioned the 6 workers that show up everyday and spend all day in the hot sun, waist to shoulder deep in the ocean, picking up any rocks and seaweed that may be there and taking them away in buckets so that we can walk in the ocean without standing on anything. But come on people- this is the ocean!!! It isn't rocky it is corally. There is an incredible coral environment out there that provides amazing snorkelling (we saw fish in all shapes and sizes and sea urchins). We liked to spend time in the swing bar it was very relaxing they even put the soccer game on that I asked to watch within minutes. I would recommend this resort to anyone that would like to be treated like a king or queen. The resort was quiet and very mature. We were very sad to have to leave!!! I have one recommendation- take a private (pre-arranged) transfer to/from the airport. The resort is quite far away and once you stop to drop off or pick up other vacationers the bus ride is about 2 hrs. On our return trip to the airport, after we checked in and spent 10 minutes in duty free, arrived in the departure lounge as they were boarding the plane. No time to eat or check out the great shopping in the Canun airport.

  • Stayed: February 2013, traveled as a couple
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10  Thank Gary M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EDSS S, Gerente at El Dorado Sensimar Riviera Maya, responded to this reviewResponded December 21, 2016

Dear Guest,

Great to hear you had a great holiday while staying at Sensimar Seaside Suites.

Thank you for taking the time to write about your recent experience, your opinion is truly important for us. We appreciate your kind comments about facilities, food and specially the staff as they are committed to exceed our guests’ expectations and this is great motivation to keep offering the best service.

We are looking forward for your next visit. Please do not hesitate to contact us directly, we will be more than glad to accommodate your requests.

Best regards
Andrea Duerre
General Manager
gm@eldoradoseasidesuites.com.mx
Sensimar Seaside Suites & Spa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 21, 2013

Just total relaxation from start to finish. Our ocean front room was lovely and kept spotlessly clean each day with fresh towels galore, and the bed was the most comfortable we have had.The jacuzzi was a bonus and had a lovely surprise when we returned from the beach to find it filled and surrounded with rose petals.
Excellent food, beautiful presentations, and so much nicer when you can just turn up rather than booking or being limited to the number of visits per week. The service was always spot on with staff being very attentive but not over bearing around your table. The longest we had to wait for a table was around 40 minutes, but not a problem as enjoyed a glass of champagne before dinner. We looked forward to each meal, especially Arrecifes for breakfast, the buffet selection was wonderful, with eggs, omelettes etc cooked fresh and to perfection! Enjoyed the Italian and Garden grill on an evening, although the Italian lacked a little atmosphere.
Bars were OK, but would have liked a more refined area on an evening with comfy seats just listening to the sea rather than 'loud' guests!
The beach service was fantastic, Ana was always on hand and would bring you a drink within minutes, always with a smile.
Beach was better than we expected and always got sunbeds, although the 'beds' were always taken with towels, not people! The beach lads worked worked extremely hard to keep the area clean and did an excellent job. The sea was a little rocky, but no need for shoes, although it was very shallow and not really suitable for swimming.
Pool areas were immaculate as was the whole resort, could not fault it, spotless everywhere, which is a credit to the hard working staff.
Had a spa afternoon which included the hydro treatments and a couples massage which I would highly recommend. Booked with one of the lads on the beach which seemed to be the cheaper option.
We got what we went for which was a comfortable room, wonderful food, glorious weather and total relaxation.

Room Tip: Block 32, 1st floor was perfect. Lovely sea views, best part of the beach right outside your door, a...
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  • Stayed: February 2013, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
6  Thank LandS21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EDSS S, Gerente at El Dorado Sensimar Riviera Maya, responded to this reviewResponded December 21, 2016

Dear Guest,

Great to hear you had a great holiday while staying at Sensimar Seaside Suites.

Thank you for taking the time to write about your recent experience, your opinion is truly important for us. We appreciate your kind comments about facilities, food and specially the staff as they are committed to exceed our guests’ expectations and this is great motivation to keep offering the best service.

We are looking forward for your next visit. Please do not hesitate to contact us directly, we will be more than glad to accommodate your requests.

Best regards
Andrea Duerre
General Manager
gm@eldoradoseasidesuites.com.mx
Sensimar Seaside Suites & Spa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 21, 2013

Love this place - I am not one to visit the same place twice (as there's too much to see in the world!) but I would go back to the El Dorado Seaside Suites in a flash.

The rooms are all much the same, from what I've seen. They are not over-the-top nice or newly refurbished, but they are clean and comfortable and very homely. A comfortable 4-poster bed with veils around, extra pillows/blankets, TV in cabinet with mini-bar and your own jacuzzi. Balcony with funky lounge chairs. The bathroom's were impressive - and they seemed to be newly refurbished. They were very impressive on the eye and a huge walk-in shower.

The Gourmet All-Inclusive was a fantastic idea. It's so nice to be able to go out to a restaurant (with a cuisine) of your choice and choose from a menu and it's all inclusive. With extra's to choose from if you fancy it! :)
Also, 24hr room service... what a wonderful idea! You do have to take advantage of this at least once! It was really fast, too!

All of the restaurants were tasty. The hot favourite for the whole resort seemed to be the Italian - but they had a great system in place to take your name, and come find you in the bar (or give you a bleeper) when a table became available. DH and I noticed the staff seemed to be exceptionally good in this restaurant.

Bar staff were always happy to make whatever drink you wanted - or dreamt up! So so worth it in the price to have the 'good stuff' alcohols too - which you don't usually get with All-In!

The pools are all gorgeous - You do need to be up early to get a poolside bed but this wasn't a problem for us. There were always plenty of beds on the beach no matter what time of day.
Pool entertainment is fun and the entertainment team try hard to get everyone motivated and involved - without being intruding. :)

Each block of rooms have your own personal concierge - extremely helpful and friendly should you have any needs or questions.

The spa was a wonderful experience - as was the gym. I noticed lots of comments in the 'gym suggestion' book that the gym was under-equipped. This was NOT the case. If you know how to work out then the gym was extremely well equipped with a wide range of equipment to use. Well air-conditioned with bottled water and fruit to use at your leisure. Wonderful. Also - free bicycles to use to get from the hotel along the path to the spa/gym - brilliant and also lots of fun! But be careful not to run over any giant iguana's that might be sitting on the path! Beautiful!

Overall a truly beautiful, well staffed hotel... A wonderful experience there... I don't like to go to the same place twice but I cannot wait to go back there.

Room Tip: Garden view or beach view rooms tend to be just ground floor. The beach view isn't always a comp...
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  • Stayed: March 2012, traveled as a couple
    • Value
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5  Thank Stephanie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KarismaHotelsResorts, General Manager at El Dorado Sensimar Riviera Maya, responded to this reviewResponded February 22, 2013

Thank you for sharing your experiences and I’m very glad to know that your stay with us resulted in such a pleasurable and memorable vacation. Its great to know that you found so many positive elements about our hotel, service and staff.

I have passed your comments to all management and have posted your comments for all our staff to read.

again,thank you for your reccomendation and I look forward to your next visit the El Dorado Seaside Suites

Best Regards
Paula Negrete

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 20, 2013

First off, let me say that this was our first ever all-inclusive holiday. I have always held the image of half-empty buffets. cheap local drinks (served slowly by disinterested staff!), you know... Well, the Seaside Suites has toally scuppered this image!

There are about 7 different restaurants to use, the only buffet one being the open-air continental breakfast, and that was absolutely fine. Or you could have a-la-carte breakfast in several of the others as well. Basically, the food is superb morning, noon, and night. Always served in immaculate surroundings by friendly, attentive staff, and of high quality and great presentation.

Our ocean-facing room was lovely. Really comfortable and spacious, humungous comfy bed, spotlessly clean shower and washing area, jaccuzzi-for-2, complimentary mini bar and coffee machine, umbrella, kitchen sink (well, almost!)...

Great selection of bars, whether for a romantic beachside sundowner cocktail or for some lively (decent quality) entertainment.

As for the beach, it is lined with thatched 4-poster beds! Really comfy, and with adjacent regular sunbeds for when you want serious sunbathing. And, of course, a constant supply of delicious cocktails served by great staff (step forward, Lucy, you're a star!).

I've not mentioned the pools, as I didn't use them, but they looked very nice (with enticing looking swim-up bars in 2 of them).

All in all, this is the ideal hotel if you want a seriously relaxing, romantic, luxurious holiday with the one you love. Bliss.

One footnote I must add is that there is a new block of additional rooms under construction (nearly complete, it would appear). I sincerely hope that the increased capacity does not spoil the atmosphere of this little corner of paradise.

Room Tip: We were in block 28, which was far enough away from the bars to be quiet, but an easy stroll to the...
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  • Stayed: February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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9  Thank Fishyweb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KarismaHotelsResorts, General Manager at El Dorado Sensimar Riviera Maya, responded to this reviewResponded February 21, 2013

Thanks you for your wonderful review , it was a pleasure to read about your experiences . At the EL Dorado Seaside Suites , we are 2 steps ahead of all inclusive and we take pride intuye leve of service we provide to our guests. Gourmet inclusive means that are guests can enjoy the finer things life, ensuring a superior holiday experience.

Lastly i would like to asure you that we have carefully planned the expansión of the hotel and we can asure you that that word that we are completing will only enhance the experiences of our guests.

It was a pleasure to host your holiday
Best regards
Paula negrete
Gmeds@eldoradoseasidesuites.com.mx

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about El Dorado Sensimar Riviera Maya

Address: Km 95 Carretera Cancun-Tulum, Puerto Aventuras 77710, Mexico (Formerly Sensimar Seaside Suites & Spa)
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Puerto Aventuras
#2 Top resorts Hotel in Puerto Aventuras
#2 On the Beach Hotel in Puerto Aventuras
#2 Luxury Hotel in Puerto Aventuras
#3 Spa Hotel in Puerto Aventuras
#6 Business Hotel in Puerto Aventuras
Price Range: $376 - $971 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — El Dorado Sensimar Riviera Maya 4.5*
Number of rooms: 378
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Also Known As:
El Dorado Seaside Hotel
El Dorado Seaside Suites Mexico
El Dorado Resort Spa
Hotel El Dorado Seaside
El Dorado Seaside Resort
El Dorado Spa
El Dorado Seaside Mexico
Eldorado Seaside Suites
Eldorado Resort
El Dorado Sensimar Riviera Maya Puerto Aventuras, Mexico

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