Just Returned from the Aventura Spa Palace on 7 NOV 2009. This is our second time at the Aventura Spa Palace in 18 months. Since our stay in FEB of 2007 the Aventura has split into two sides - the Aventura Spa (North Side - Adults Only) and the Aventura Cove (South side - family oriented) in order to "update the options". The Adventura has about 1200 rooms so the split was not all that noticiable.
Now we expected the best from the Adventura Spa which we received. Hence teh reason for the return. Now I don't know if our expectations were not as high this year or we were just used to the "vibe" but there were small "attention to detail things that could have been avoided. One in particular was the public facilities. While the facilities were always clean there seemed to be a lack of paper towels a number of times (too easy to stay on top of) when there were terry hand towels (upscale detail that I particularly like) there lacked a place to put them - again - a simple oversight but one that is easily corrected. Over the first three days they forgot to refill the mini fridge - not an issue when I told them as they brought me a fresh cold 8 pack of beer when I asked... so I am at odds on how to review this as it was not signficant but simple oversights which I attribute to being "low season" with reduced staff - (How they keep the grounds and facilities up to date with only 40% occupancy kept me thinking the entire week)
The seperation of North and South was manageable but a pain in the butt. They have installed three Frosted Storm Doors that preclude easy travel to the South Side for shows or dinner - I am sure it is a safety precaution for the Family side. This means that you are channeled all the way to the one access point near the ocean to access the South Side.
OK now the good parts - The shows were pretty darn good - I expected "cheesy" resort shows but the four that we attended were pretty entertaining. I am not talking Vegas here but the Micheal Jackson tribute was well rehearsed with back up dancers. lights and video, the magic show was also very good, as was the circus and the Firre and Drums show outside. Admittedly the "auditorium" needs to be updated but all in all enjoyable and at an hour each not a time killer by any means - and they even brught the bar with them. Bakery goods - now we call Gabe the Cookie Man - he loved his after dinner cookies - yes they were that good - Steaks were better than 18 months ago - We particularly enjoyed the Asian Dinner but we are not big sushi eaters so we are not a great judge of "great Asian" take that for what it is worth - of note is the Asian Place at the Placar Palace - much more diverse and I enjoyed it more - (we did dinner at the Playcar when we day tripped to Playa Del Carmen - better value (free) vs the Blue Lobster (which is great too - but $200-300 dollars for dinner for four). We did have problems with Italian but that was due to time constraints and a waiter that we not well versed in English (which is rare at the resort).
The workout facilites are great and we did a spinning class as well as a salsa class. For being off season we were pretty relaxed and went with the flow. The staff is courteous and attentive - the spa - while expensive is worthwhile if you ensure you put the hydrotherapy treatment in front of your massage - which makes it a 2-2.5 treatment vice one hour. We enjoyed our stay and would reccomend. If you want a point of comparrison many of the couples we spoke to were doing a week at the Aventura and then a week at the El Dorado.
Of significant note - THERE IS NO BEACH ONLY A LAGOON - which I thought would be a killer for me but I really wasn't.
I hope this is helpful and I hope you enjoy your trip.
- Official Description (provided by the hotel):
- A blend of relaxation and adventure awaits you at this adults only retreat. Set in the Riviera Maya overlooking the aquamarine Caribbean Sea, enjoy 1,266 luxurious accommodations with double Jacuzzi, balcony (most with hammock), and 24 hr. room service. Among the facilities to highlight is the state-of-the-art spa offering a perfect day of pampering. Guests can also enjoy seven restaurants, several bars, a disco, outdoor/indoor pools, and unlimited tours as part of the all-inclusive package. ... more less
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- Also Known As:
- Aventura Hotel Palace
- Aventura Hotel Puerto Aventuras
- Mayan Riviera Palace
- Adventure Spa Palace
- Hotel Mayan Palace
- Adventura Spa Palace
- Aventura Palace Spa
- Aventura Spa Palace Riviera Maya
- Aventura Spa Palace Resort
- Aventura Spa Palace Mexico