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“Bel hôtel...Excellent service!”

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Heaven at the Hard Rock Hotel Riviera Maya
Ranked #2 of 17 Hotels in Puerto Aventuras
Certificate of Excellence
GreenLeadersGold level
Reviewed March 8, 2013
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  • Stayed: March 2013, traveled as a couple
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5  Thank Barko45
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Penelope S, Customer Service Manager at Heaven at the Hard Rock Hotel Riviera Maya, responded to this reviewResponded May 16, 2013
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6,329 - 6,335 of 6,428 reviews

Reviewed March 3, 2013
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  • Stayed: February 2013, traveled as a couple
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5  Thank Franceby
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Penelope S, Customer Service Manager at Heaven at the Hard Rock Hotel Riviera Maya, responded to this reviewResponded March 5, 2013
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Reviewed February 18, 2013
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  • Stayed: February 2013, traveled as a couple
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7  Thank batwomen
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Penelope S, Customer Service Manager at Heaven at the Hard Rock Hotel Riviera Maya, responded to this reviewResponded February 21, 2013
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Reviewed February 14, 2013
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  • Stayed: January 2013, traveled with friends
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Thank osma15
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Penelope S, Customer Service Manager at Heaven at the Hard Rock Hotel Riviera Maya, responded to this reviewResponded February 19, 2013
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Reviewed February 11, 2013
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  • Stayed: February 2013, traveled as a couple
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Thank eloyfmm
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Xavier V, Customer Service Manager at Heaven at the Hard Rock Hotel Riviera Maya, responded to this reviewResponded February 13, 2013
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Reviewed February 2, 2013
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  • Stayed: January 2013, traveled as a couple
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Thank virago14141111111
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Penelope S, Customer Service Manager at Heaven at the Hard Rock Hotel Riviera Maya, responded to this reviewResponded February 20, 2013
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Reviewed January 25, 2013
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  • Stayed: January 2013, traveled with friends
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7  Thank Danielle O
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Xavier V, Customer Service Manager at Heaven at the Hard Rock Hotel Riviera Maya, responded to this reviewResponded February 1, 2013
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Additional Information about Heaven at the Hard Rock Hotel Riviera Maya

Address: Calle Carretera Federal Km 72, Puerto Aventuras 77710, Mexico (Formerly Aventura Spa Palace)
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Puerto Aventuras
#1 On the Beach Hotel in Puerto Aventuras
#1 Top resorts Hotel in Puerto Aventuras
#2 Spa Hotel in Puerto Aventuras
#5 Family Hotel in Puerto Aventuras
#8 Business Hotel in Puerto Aventuras
#9 Romantic Hotel in Puerto Aventuras
Price Range: $318 - $742 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Heaven at the Hard Rock Hotel Riviera Maya 4.5*
Number of rooms: 577
Official Description (provided by the hotel):
A blend of relaxation and adventure awaits you at this adults only retreat. Set in the Riviera Maya overlooking the aquamarine Caribbean Sea, enjoy 1,266 luxurious accommodations with double Jacuzzi, balcony (most with hammock), and 24 hr. room service. Among the facilities to highlight is the state-of-the-art spa offering a perfect day of pampering. Guests can also enjoy seven restaurants, several bars, a disco, outdoor/indoor pools, and unlimited tours as part of the all-inclusive package. ... more   less 
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Also Known As:
Aventura Hotel Palace
Aventura Hotel Puerto Aventuras
Mayan Riviera Palace
Adventure Spa Palace
Hotel Mayan Palace
Adventura Spa Palace
Aventura Palace Spa
Aventura Spa Palace Riviera Maya
Aventura Spa Palace Resort
Aventura Spa Palace Mexico

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