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“cuidado si te quedas dormido”

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Heaven at the Hard Rock Hotel Riviera Maya
Ranked #2 of 17 Hotels in Puerto Aventuras
Certificate of Excellence
GreenLeadersGold level
Reviewed October 20, 2012
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Room Tip: pide la habitacion de segunda categoria
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  • Stayed: October 2012, traveled with friends
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Thank alfrediti
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Xavier V, Customer Service Manager at Heaven at the Hard Rock Hotel Riviera Maya, responded to this reviewResponded October 27, 2012
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6,607 - 6,613 of 6,675 reviews

Reviewed October 8, 2012
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  • Stayed: September 2012, traveled with family
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Thank Albertorod_12
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Xavier V, Customer Service Manager at Heaven at the Hard Rock Hotel Riviera Maya, responded to this reviewResponded October 23, 2012
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Reviewed September 26, 2012
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  • Stayed: September 2012, traveled as a couple
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    • Cleanliness
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1  Thank Ale A
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Xavier V, Customer Service Manager at Heaven at the Hard Rock Hotel Riviera Maya, responded to this reviewResponded September 29, 2012
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Reviewed September 25, 2012
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  • Stayed: October 2011, traveled with friends
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Thank Ivex
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Xavier V, Customer Service Manager at Heaven at the Hard Rock Hotel Riviera Maya, responded to this reviewResponded September 27, 2012
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Reviewed September 23, 2012
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Room Tip: Las habitaciones deluxe con vista al los jardines son una muy buena elección.
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  • Stayed: September 2012, traveled as a couple
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Thank dario c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Xavier V, Customer Service Manager at Heaven at the Hard Rock Hotel Riviera Maya, responded to this reviewResponded September 27, 2012
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Reviewed September 21, 2012
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Room Tip: "Las suites en las esquinas son más grandes y soleadas"
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  • Stayed: September 2012, traveled with family
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Thank coaea
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Xavier V, Customer Service Manager at Heaven at the Hard Rock Hotel Riviera Maya, responded to this reviewResponded October 9, 2012
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Reviewed September 6, 2012
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  • Stayed: November 2011, traveled as a couple
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Thank Zulia Coral S
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Xavier V, Customer Service Manager at Heaven at the Hard Rock Hotel Riviera Maya, responded to this reviewResponded September 7, 2012
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Additional Information about Heaven at the Hard Rock Hotel Riviera Maya

Address: Calle Carretera Federal Km 72, Puerto Aventuras 77710, Mexico (Formerly Aventura Spa Palace)
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Puerto Aventuras
#1 On the Beach Hotel in Puerto Aventuras
#1 Top resorts Hotel in Puerto Aventuras
#2 Spa Hotel in Puerto Aventuras
#4 Family Hotel in Puerto Aventuras
#8 Business Hotel in Puerto Aventuras
#9 Romantic Hotel in Puerto Aventuras
Price Range: $350 - $712 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Heaven at the Hard Rock Hotel Riviera Maya 4.5*
Number of rooms: 577
Official Description (provided by the hotel):
A blend of relaxation and adventure awaits you at this adults only retreat. Set in the Riviera Maya overlooking the aquamarine Caribbean Sea, enjoy 1,266 luxurious accommodations with double Jacuzzi, balcony (most with hammock), and 24 hr. room service. Among the facilities to highlight is the state-of-the-art spa offering a perfect day of pampering. Guests can also enjoy seven restaurants, several bars, a disco, outdoor/indoor pools, and unlimited tours as part of the all-inclusive package. ... more   less 
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Also Known As:
Aventura Hotel Palace
Aventura Hotel Puerto Aventuras
Mayan Riviera Palace
Adventure Spa Palace
Hotel Mayan Palace
Adventura Spa Palace
Aventura Palace Spa
Aventura Spa Palace Riviera Maya
Aventura Spa Palace Resort
Aventura Spa Palace Mexico

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