When you arrive at Kantun-Chi you get a very good impression. Very nice entrance hall, nice premisses to get dressed, showers, Quite nice people, but very commercial. The entrance price is very high if you consider other entrance fees for other attractions.
You have 2 options, the caves (the cenotes) and the kantunchi underground river, both very highly priced. As we came in quite late, we chose for only the caves. We got dressed in our swimming suites and went to the first cave. Nicely lightened and quite beautiful (but with a horrible Mayan statue). As we wanted to enjoy further cenotes, we went on to ""adventure"" (as said in their folder) the 3 other cenotes and here it starts to disappoint very much. Very badly conserved. The little train to Cenote 4 (we were with two people of +70) was not in service. The 3 cenotes were without lights, which made it hard to see them good. The horses that are supposed to pull the little so-called train are so so badly kept, in a space that had to be called a pasture, tied at a stake, standing in their own poo, undernourished, stinking, ... so so sad to see this. In Europe, the animals would be taken away for animal maltreatment !!
Coming back at the entrance (exit) we complain that there is only one cenote, worth to see, that the horses are very badly kept, that the entrance and premisses at the beginning are very beautiful, but once you passed the first cenote that all of the """Ecopark"""" is dirty and not invested in, that overall the price for the visit to the Cenotes is not worth the price.... The answer is silence... When insisting we get a shy defensive answer... "You have to write to the directors".
Only if they invest in the 3 more cenotes (after the first one) the high price could be approved for and before all, dear directors, please, please, please FEED THE HORSES !!!
You have work to do, a lot of work to do before asking that high price !!
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