Technology for me is very important and wifi works well near the main area...but not in our room where I use it most to keep connected to work while travelling. Overall, the service was good, food was good and the hotel & grounds were amazing. It's such a simple fix that was ignored by the front desk when I asked them to fix it. This will prevent me from going back or recommending it to anyone else. Word of advice...don't lie about a service you offer and even worse...don't ignore your clients when they expect it to be fixed!
- Official Description (provided by the hotel):
- This is the 1,264-room Hard Rock Hotel Riviera Maya. And this is where luxury meets satisfaction on a stage of stunning tropical views, a private white sand beach, and exclusive saltwater snorkeling areas. It's all capped off with an inviting traditional design, legendary Hard Rock hospitality, and undeniable excess at every turn. Live large at the Hard Rock Hotel Riviera Maya and enjoy the very best of paradise for all. Or, pack your appetite for opulence and hit Heaven - an elevated and exclusive retreat for adult guests only featuring a private adult beach, superlative amenities, and dining at its finest. ... more less
- Reservation Options:
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- Also Known As:
- Aventura Cove Palace Hotel Puerto Aventuras
- Hard Rock Hotel Riviera Maya Puerto Aventuras, Mexico