I read many of the reviews below prior to going. We just returned on 23rd Jan. I was a little concerned, but found that most of the complaints unfounded or clearly written by extremely picky people.
The hotel and rooms were always clean. The pool in particular. There were no cups or straws floating around like I've seen in other resorts.
There were always ample numbers of chairs around the pool. I can not speak to the beach as I don't usually sit on the beach.
The food was excellent. I read someone complained that the food was too Mexican. Hello, you are in Mexico. If you want Canadian food stay home!
There was a 24hr snack bar located behind the pool snack bar. During the hours when the buffet or snack were closed, this was open. And draft beer was available.
The staff were extremely friendly. We had a late flight and did not leave the hotel until 5pm. We asked for a late check out and were permitted to check at 3pm without any addition charge or without any hassle!
The one thing that was consistent was the towels. The maid would come, clean the room , and take the towels. But not leave fresh towels. I believe they would replace them later in the day. My wife and I would usually head to the room around 4pm for a siesta and just call for towels. We would get a knock at the door within 10-15 minutes with bath and hand towels and face clothes.
The nightly entertainment really wasn't all that great, but I don't go to Mexico for the shows.
Overall the hotel was very good and I would go there again.
- Official Description (provided by the hotel):
- With views of the sparkling Pacific and tropical mountains, this breathtaking resort features 203 rooms that cater to families, honeymooners and friends seeking the Treasure of tranquil waters, golden shorelines and year round sunshines in a vibrant Mexican destination.This All Inclusive resort is plenty of additional packages for Free Weddings, Conventions, Graduation Trips as well as Packages that include a Dolphin Encounter or SPA Massages. If you are looking for the secluded atmosphere of a Fine Dining place, just make a reservation to EL MESON, the Specialty Restaurant or even better, if you prefer to be in your room, we offer the possibility of asking for Room Service, free of charge (1 daily). In Tesoro Ixtapa you will find another exclusive jewel. If you feel hungry at midnight or coming back from the party, you will feel like at home, going down for some snacks like Nachos, Hot Dogs or sandwiches accompanied with beer or sodas...at the 7/24. And the best thing is that this is also included !!!! If you are looking for Location... This is the place to be, because it is located at the heart of Ixtapa, so you will be walking distance from the most important and commercial areas of town, as well as in front of the Golf Course or walking distance from de Marina Ixtapa. ... more less
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- Also Known As:
- Tesoro Ixtapa Hotel Ixtapa
- Ixtapa Tesoro Hotel
- Tesoro Hotel Ixtapa