We are Royal Holiday owners and we were told when we joined that we would be able to get the remodeled rooms. That was not the case. Some of the rooms are still very outdated and have no view at all. We booked an ambassador room that gave us a corner view and a sitting room. We were on the 11th floor for the second time staying at this particular resort and had a view of the middle of a palm tree. The room smelled old and the beds were so uncomfortable that it was difficult sleeping. The food is buffet style and not very good. Although we paid for an all inclusive we ate out most of the time. The noise coming from the lounge was very loud.
The employees are the high light of the resort. They are the most pleasant resort workers we have experienced. The property was very clean and the ladies that cleaned are room were excellent.
- Official Description (provided by the hotel):
- We offer all inclusive vacation packages and specials that will allow you to do more on your visit to the beautiful Park Royal Ixtapa in Mexico. Seasonal specials and vacations are offered throughout the year, so come back often to see what’s new.Our all-inclusive program lets you enjoy yourself even more by keeping it simple. ... more less
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- Also Known As:
- Park Royal Ixtapa Hotel Ixtapa
- Park Royal Hotel Ixtapa
- Ixtapa Park Royal Hotel