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“Great time bit the hotel is showing its age.” 3 of 5 bubbles
Review of Sunscape Dorado Pacifico Ixtapa

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Sunscape Dorado Pacifico Ixtapa
Ranked #6 of 23 Hotels in Ixtapa
Winnipeg
Level Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
“Great time bit the hotel is showing its age.”
3 of 5 bubbles Reviewed January 28, 2006

Well since this is a review of the hotel and not a review of Ixtapa/Zihua town, I can only give this place 3 stars.

Let's not be alrmed here. The hotel is good. The front desk staff are friendly and helpful as are the poolbar and wait staff. The food is great (but I recommend straying offsite for supper). The problem is that the hotel is starting to show its age and badly needs a restoration.

The furniture in the rooms resembled that of a college dorm room: badly worn, chipped, and banged up. The room was sparse with almost no "amenities" such as pictures, artwork, and whatnot. The tiles are so old that everything is just patch, patch, patch. I expect more from a 14 floor high-rise.

It's a shame that a hotel that consistently gets a high mark (and presumably many customers) hasn't reinvested its money back into the hotel for badly needed renovations.

The Good:

* great selection of booze at the poolbar. 6 or 7 beers, lots of moderate and luxury brand liquor to choose from.
* food is great at the pool-side restaurant
* the grounds are nice with a good lay-out, lovely view of the ocean, and kept very clean.
* lots of loungers for the pool
* Nice location with restaurants and convenience stores right across the street
* Parents with kids tend to stay at one pool. Adults and adults with teens tend to stay at another pool.

The Bad:

* activities staff need to take the activities down a notch. (What is the fascination with having an activities staff anyhow?? It's bloody silly.) Do we really need waterpolo played beside the swim-up bar between 4 and 5 pm every day. I can't believe that the ball hasn't taken out a row of liquor yet!

* Do we need to have the soundtrack to The Titanic played EVERY SINGLE DAY at sunset?

* If so, could they at least fix the speakers so that they don't distort?

* Typical Mexican concrete construction which means that the rooms have no sound proofing. I sat in the tub at 7 am one morning and could hear a lawnmower and the ground level fountain at the same time. oy...so relaxing.

* typical Mexican beds. Hard as concrete.

The construction from next door is not really a problem. Get a south side room and its no worry.

Check out the photos. Email me at goeastyoungmen@hotmail.com if you have any questions. I'm happy to answer if possible.

  • Stayed January 2006
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
14 Thank David R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (522)
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English first
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed January 20, 2006

We've been to Ixtpa 5 times staying at 4 different hotels. We liked the Dorado the best. The hotel was clean. The rooms were very nice in size (for 2 people). And all the bathroom facilities worked (including the stopper on the sink). The breakfast buffet was good if you had eggs. Everything else (potatoes, french toast etc...) was cold. But the fruits and other items were wonderful.
From our experience it's above average for hotels in the Ixtapa area.

Stayed January 2006
Helpful?
9 Thank dsnrln
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kansas City, MO
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 bubbles Reviewed January 11, 2006

Stayed at the Dorado for the 5th and final time. It is heartbreaking to see it decline through the years. The members of the front desk staff are rude and condescending and the rooms are so old they are almost retro. We stayed on the non-construction side, practically peaking into the rooms at the Emporia. We like to sleep w/ the sliding door cracked open, but were kept awake nightly from the noise at the Presidente. At least the construction side won't keep you awake at night. We traveled w/ another couple and I insisted we stay at the Dorado as we all had in 1997. What a mistake! Yes, good location, good beach, the pool is fair. It's not that I want more for my money, I just want less attitude.

I think after 5 trips we are ready to move on. Probably be staying in Zihua on the next one.

Stayed December 2005
Helpful?
8 Thank KrAshton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
2 of 5 bubbles Reviewed January 9, 2006

Positives
-good location
-great beach for walking and sunbathing
-nice atrium in hotel
-no time share people in hotel
-not many beach vendors

Negatives
-gritty, could be much cleaner
-small balconies (2 people only)
-overcharged for internet service
-noisy construction site on one side of the hotel
-not all rooms have a good oceanview
-tour agents not very helpful

We would choose a different hotel if we returned to Ixtapa.

  • Stayed December 2005
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
6 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
st paul, mn
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 bubbles Reviewed January 9, 2006

Just returned from first visit to Ixtapa-Zihau. This was my sixth trip to Mexico (prev Cancun, Cozumel, Riviera Mayan, Puerto Vallarta) and a favorite. While I will definitely return to Ixtapa-Zihau, I am not sure I would return to the Dorado. The rooms definitely show their age, and the daytime construction noise from the condo development to the north, combined with the evening noise from the piano bar, all wore on us by the end of the week.

Not to mislead, as the hotel is at least a high 3-star with great location, great beach, nice pool area, and friendly staff. It is probably one of the nicest in Ixtapa as well, since many of the guests we visited with were repeat Ixtapa visitors who had moved to the Dorado from other hotels. Despite this, we simply didn't feel there was anything so special about the Dorado to get us to return. Perhaps we have been spoiled by Riviera Mayan facilities (Paradisus Riviera / El Dorado), but the Dorado Pacifica seemed just adequate, just OK. The hotel is definitely in need of some updating, as at least one of the four elevators frequently seemed to be on the blink, and the shower stopped operating for brief intervals on several occasions.

Again, we will definitely return to Ixtapa-Zihau, but probably try a different hotel next time.

  • Stayed January 2006
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
5 Thank chapnlie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Las Vegas & Bend,Or
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 bubbles Reviewed December 3, 2005

We stayed our first week at Las Brisas. Day two went to Dorado to check out the rooms. We were so impressed with the hotel, we checked in 2 days early. They are 90% complete with their entire hotel restoration. We opted for the suite (it was cheaper than our tiny room at Las Brisas...see review). It was large, comfortable, clean and had two balconies. We were in room 1514. You will want to stay on the left of the backside (facing the ocean/pool) as to not have a view of the building next door. We tried the food a few times, we were not impressed at all!!! Walk across the street to Chili Beans or Momma Norma's and Debbie's (We ate breakfast there most mornings...say hi to Rafael). The hotel is right on the beach. While we were there some turtles hatched and they let us release them in the ocean. The pool is fantastic, and the pool service is great! If you want a great snack, have the shimp quesadillas by the pool!!! It was the only good food we had there. By the way, they have a great 2 for 1 happy hour in the lobby bar. We will be back next year, no question we will stay here!!! Any questions, feel free to email me at cschafte@hotmail.com

  • Stayed November 2005
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
26 Thank oregoncindy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CA
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 bubbles Reviewed November 28, 2005

Wonderful vacation destination! The Dorado Pacifico met our expectations. The rooms were clean, the service was excellent and the pool / beach area ... awesome! We stayed on the 11th floor overlooking the pool (and the construction at the Amara). The workers were there Mon-Fri 9am-7pm, it is loud while they are working but we found we were rarely in the room during these hours. The hotel is in a tourist area, but wonderful if you are traveling with children and want the luxuries.

Take day trips to Zihuatanejo - the food is so much better. Authentic tamales, tacos, pozole - yum! Go to Las Gatas Beach and visit Amado's (last restaurant on the beach). Incredible food, service and beachfront.

Helpful?
24 Thank danigalen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sunscape Dorado Pacifico Ixtapa

Property: Sunscape Dorado Pacifico Ixtapa
Address: Paseo de Ixtapa s/n | Lote 3-A, Ixtapa, Zihuatanejo 40884, Mexico
Phone Number:
Location: Mexico > Pacific Coast > Guerrero > Zihuatanejo > Ixtapa
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 On the Beach Hotel in Ixtapa
#5 Luxury Hotel in Ixtapa
#6 Spa Hotel in Ixtapa
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sunscape Dorado Pacifico Ixtapa 4*
Number of rooms: 285
Official Description (provided by the hotel):
The resort offers families, couples and singles an Unlimited-Fun® escape. Each of the 285 guest rooms and suites, located in the 11-story tower, offers a private, furnished balcony with stunning ocean views.The Unlimited-Fun®, vibrant getaway begins with one shimmering pools with two waterslides and a swim-up bar, an Explorer’s Club with a playground, gourmet restaurants, relaxing bars serving premium brands and tons of daily activities. Ideally situated just 10 minutes away from the town of Zihuatanejo, guests will have the opportunity to enjoy fantastic golfing, shopping and nightlife for all ages and interests. ... more   less 
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Also Known As:
Sunscape Dorado Pacifico Ixtapa Hotel Ixtapa
Hotel Dorado Pacifico
Dorado Pacifico Ixtapa

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