Stayed March 24 - March 31, 2013. Just got back yesterday. This is NOT even a 3 star resort.
The room - A/C did not work, beds were hard, toilet flushed when it wanted to, toilet shaked when you sat on it, tv had 2 english channels & no remote, terrace barely fit 2 plastic chairs on it, no safe in room, other couples room had cockroaches. The food - TERRIBLE. Exact same thing EVERYDAY! Never seen one shrimp the entire time, chicken, pork or beef and always cooked the same way. Only two types of fruit eveyerday papaya or pineapple. Ala carte was a joke, 5 entrees to choose from, caesar salad consisted of ONE leaf of romaine lettuce with dressing. Servers and housekeeping were fantastic though ecspexcially Alberto!! Front desk not friendly at all. Drinks were so so, asked for a bahama mama several days and they only had 1/2 a banana one day to make ONE drink. Our kids were never asked to participate in any of the kids games, all the Mexican kids were chosen. Swam in pool ONCE because it was too overcrowded. If you are not on the beach before 8 am don't expect a lounge chair or an umbrella! We figured it was not going to be a 5 star but we were expecting a little bit more of a variety in the meals and a room that was a little better than what it was. The only good thing about this place is the servers other than that spend the extra little bit of money and stay somewhere else!
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- Also Known As:
- Resort Fontan Ixtapa
- Fontan Ixtapa Beach Resort