A bit about me...I am a Canadian travel agent and travel on average, 4 times per year to All Inclusive style resorts.
We stayed at the Presidente Intercontinental Ixtapa March 2-9, 2011. We booked with Nolitours and flew with Air Transat. The flight and transfers were fine..no complaints. The airport in Zihuatanejo is small but modern, with shopping and duty free available.
The Presidente is not a new hotel, but very well kept for it's age. I would call it a perfect size for the area. Everything is within easy walking distance to rooms and comon areas. The grounds are well kept and staff is always tending to them. I cannot speak highly enough about the staff at this hotel...they really are an amazing bunch of people who obviously like their employer and work environment. I am not talking about staff that have been trained to always smile, and give the appearence that they are happy...these people clearly love their jobs. Some of them have worked there since the hotel was built, over 30 years ago. I have not encountered this, to this degree at any other resort I have visited.
Check in was quick. We were on an afternoon flight so our room was ready when we arrived. We were booked into their lowest catagory room, garden view with the Nolitours Cameleon Club inclusions. Our room faced the back of the property, onto a very nice tranquil garden in the low rise villa area. Very pretty and very quiet. We had requested king bed with balcony, and that is exactly what we got. The room was very clean, no bad smells. The bathrooms are up to date with tile walls and modern bath and sink. When we walked around, we noticed that there were ocean front rooms with amazing views. We decided to enquire about moving to one of them...absolutely nothing wrong with our room, we just thought that we would ask. The price to upgrade was not very much so we decided to change rooms on the second day. The room was pretty much identical to our first room except it included a stocked mini fridge and an amazing view. The sunsets are breathtaking every night! There is a hotel style tower beside the lobby and villa area, which was used for locals on the weekend. We were told that they are beginning renovations to it soon. On the outside, it appears to need this.
During the week, the hotel was at about 40% capacity and on the weekends, it rises to about 75% with locals and their families. The hotel staff ramped up for this raise in occupancy and we did not notice any change in our service. The locals that came were very nice polite families, with a couple of weddings as well.
Due to the capacity of the hotel, the a la carte restaurants were speratically open. Because of this, most of the buffet nights had themes which matched one of their a la carte options, Italian, sushi or french. There was of course a typical Mexican fiesta night on the Saturday and a wonderful beach barbeque on the Friday night...don't miss this, they really go all out! They have a snack bar by the pool that serves hot dogs, hamburgers, french fries etc at lunch time or you can have the lunch buffet. The snackbar serves pizza and snack foods 11pm until 6am. Although breakfast and lunch buffets were small, the food was very good. There was always a fresh fish option for lunch and dinner, very tasty and their soups were especially good. If there was something you didn't see, you just had to ask and they would do their best to get it for you. Overall, the food was good...better than some 5 star resorts I've been to. The staff is capable of converting the entry courtyard or beach into an amazing dining area in no time, complete with decorations and cooking stations.
The beach is beautiful. It is cleaned and raked every evening and chairs and palapas are plentiful. There are people selling their wares on the beach, but not nearly as many as other Mexican resort areas...a smile and nod or "no thankyou" and they do not bother you. The hotel beach towels are especially nice...better than most resorts. There is drink service around the pool area as well as on the beach...a little tip goes a long way...Be sure to tell the bar staff your name, they will remember it and they will remember your favorite beverage! Alcohol choices are good with many international brands. The house red wine was suprisingly nice...
The pool is large and very warm. It has a small children's area and then a separate, deeper quiet area. It was cleaned and tended to every evening. There is a little bit of pool activities each day. Pool volleyball, pool arobics and things like that, but not very much. They work hard to keep it layed back and relaxing. We walked by the kids program area and it looked well equipped and friendly. There is a salon and spa, but we did no use them.
There is a Timeshare or "vacation club" present at this hotel. They will approach you at some point. We found them not pushy and once you told them you were not interested, they did not bother you. They offer a coupon towards any excursion you would like, in exchange for attending their 90 minute session...again, they are not very pushy, so if you don't mind spending the time, its a good way to get a free or discounted excursion.
We went across the street to the Ixtapa area for 2 dinners and some shopping. This is a very safe area. We were there very late at night and at no time, did we feel in any type of danger. Friendly helpful vendors and inviting restaurants. I highly recommend The Blue Shrimp which we were told is owned by a Canadian woman. Read my review of this restaurant.
I could go on and on about this property, but you get the picture. If you are looking for a large resort, with lots of entertainment and a party atmosphere, this is not it. But if you are looking for a nice family resort, with staff that will do everything possible to make you feel you are at home, then this is the place. We met people with have stayed at this resort more than 10 times. feel free to contact me if you would like any specific information.
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- Also Known As:
- Intercontinental Presidente Ixtapa Hotel Ixtapa
- Presidente Intercontinental Ixtapa
- Intercontinental Ixtapa
- Ixtapa Presidente
- Presidente Hotel Ixtapa
- Presidente Ixtapa