Stayed at the hotel on 24th of April. The check in was absolutely a farce. Only 1 employee at the check in counter while there was a fairly big line up. Each check lasted around 10 min..in total I waited about 40 min in the heat...
The rooms are quite nice...we got an ocean view with a balcony. Try to get rooms near the beach/pool (better view). The rooms were quite clean but one can tell that the hotel is aging. Overall, I was quite content with my room. Spacious and bright.
Pool area was nice as well as the beach..can't comment on the food at the hotel as we went in town every night.
two major fallbacks with the hotel was
1. no ice machines on the floors..if you want ice, it's room service and let me tell you it's quicker to make your own ice...
2. wasn't too happy with the overall service
in summary, it was a comfortable stay at the hotel and would recommend it only if you get a really good deal on it. For me, I wouldn't plan to stay here again..
- Official Description (provided by the hotel):
- Krystal Ixtapa awaits you with 255 recently refurbished rooms & suites, all offering cozy contemporary style, and extraordinary ocean views from your private terrace. You can truly relax with your choice of one of the best beaches or the most spectacular swimming pool in Ixtapa, with its own waterfall & waterslide! Located very close to the golf course, marina, and shopping, you will be able to truly experience all that Ixtapa has to offer. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotwire, Orbitz, Hotels.com, Booking.com, TripOnline SA, Cheap Tickets, Cancelon, getaroom.com, HotelQuickly and HRS so you can book your Krystal Ixtapa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Krystal Ixtapa Hotel Ixtapa
- Nh Krystal Hotel Ixtapa
- Nh Krystal Resort Ixtapa
- Nh Krystal Ixtapa
- Ixtapa Krystal