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Ixtapa
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Reviewed 1 week ago

Our family has visited several times and it's so relaxing and fun. We love the mini club GOs! Our twins adored the mini club, particularly Matt and Karen. A bit of sunshine, ocean, pool and delicious food we're a balm from winter.

Date of stay: February 2020
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Club Med
Thank Freedom818834
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubMed, Guest Relations Manager at Club Med Ixtapa Pacific - Mexico, responded to this reviewResponded 1 week ago

Dear Freedom818834,

Thank you for this feedback. We are pleased to know that you enjoyed your stay. Thank you for your loyalty.
We hope to welcome you again in one of our resorts!

Best regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 1 week ago via mobile

Great resort for a family vacation. Nice place, good food, wide variety of activities, and extremely friendly staff.
In particular, the tennis instructors, Sebastian and Alan, were outstanding; very professional, dedicated and kind. Sebastian was also awesome teaching children.
The only thing to improve in the resort is that some places, including rooms, need refurbishment ASAP.

Date of stay: February 2020
Trip type: Traveled with family
Thank rosariomariat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubMed, Guest Relations Manager at Club Med Ixtapa Pacific - Mexico, responded to this reviewResponded 1 week ago

Dear rosariomariat,

Thank you for your feedback. We are delighted to know that you had a good time in our Ixtapa resort. We have passed your comment on to the team for their information and consideration.
We hope to welcome you again in one of our resorts!

Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 1 week ago via mobile

Visited from February 1st through 8th

Had a great time, all the GO’s were super friendly, great drinks, food, and views. The tennis program was great, Sebastian and Alan were amazing instructors, always fun and upbeat, ready to teach. Alex was super fun with the teens club. Hopefully will come back someday

Date of stay: February 2020
Trip type: Traveled with family
Thank nicholashaar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubMed, Guest Relations Manager at Club Med Ixtapa Pacific - Mexico, responded to this reviewResponded 1 week ago

Dear nicholashaar,

Thank you very much for your feedback. We are pleased to know that you had a great time. We've passed your message on to the GO team for their information.

Kind regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 1 week ago

Every year for the past six years we have been coming back to this resort... Why?....Because this resort has been designed so that all members of a family can have a great time.

Not enough can be said at how good the kids clubs are at this resort. Children of all ages will have the times of their lives as there are so many activities for them to do from archery, trapeze, trampoline, swimming, ping pong, soccer, and the list goes on.

The GO's at the kid's clubs are fabulous and you can tell that they enjoy what they do.

We spend most of our time at the beach and the service this year was the best ever.

The restaurant offers a good selection of food everyday.. Make sure you try the Basa fish!....the staff at the restaurant are also excellent and are very attentive to any need you might have.

There is a reason that visitors to this resort keep returning because it really is that good. You need to give this place a try....you will not regret it.

We will be back next year.

Room tip: The suites in Iguana have a separate bedroom for the kids. It is also next to the Mini-Club.
Date of stay: February 2020
    • Sleep Quality
    • Rooms
    • Service
Thank AClubMedFan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubMed, Guest Relations Manager at Club Med Ixtapa Pacific - Mexico, responded to this reviewResponded 1 week ago

Dear AClubMedFan,

Thank you very much for your feedback. We are delighted to know that your family had a great time in Ixtapa. Thank you very much for your loyalty. We've passed your message on to the GO team for their information. We hope to welcome you again soon in Ixtapa.

Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 1 week ago

The baby club was excellent & clean ! We left our 19 months baby for 3-4 hours daily with them and we felt reinsure & secure to see her always happy there.
The girls who took take care of our daughter were lovely. They played in the sand, shallow pool (always keeping her dry and applying sunscreen)
Also played with dolls and trucks, and prepared her for nap time
Thanks Marcia, Angela and Narcy ! (They all have babies of their own, AND, they have been working there for as long as 5 to 11 years) They kept a Registered schedule all the milk times, naps, bathroom, eating.....
Felipe does a great job managing this Baby Club! Last but not least, the babysitter service was great. They sent us Ana, she took care and played a lot with our daughter while we were taking our showers and preparing for our dinner (90 min).

The tennis classes were great. Sebastian was a very good instructor, he always gives you a very good feedback and help you to improve. Thanks !

Front desk was really helpfull. We wanted an additional room, AND, instead (even better), Dominique & Antonio switched us to a double room steps away from the baby club

Date of stay: February 2020
    • Value
    • Cleanliness
    • Service
Thank Karem1010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubMed, Guest Relations Manager at Club Med Ixtapa Pacific - Mexico, responded to this reviewResponded 1 week ago

Dear Karem1010,

Thank you for taking time to review our Ixtapa resort. We are pleased to know that you had a good time with our staff and that you felt secure to see your daughter with them. We've passed your comment on to the GO team for their information. We are sure that they will be happy to read such a valuable feedback. We hope to welcome you again in one of our resorts!

Kind regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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