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“wow, what a team!!! BEST Vacation!”

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Club Med Ixtapa Pacific
Ranked #1 of 22 Hotels in Ixtapa
Certificate of Excellence
Reviewed March 3, 2014

This is probably my 12th visit to a Club Med, but Ixtapa was very special. The location is perfect, lots of greens and a very unique Pacific Coast view and Amazing Sunsets.

The Team of GO were just perfect, from Morgan, Ellie Boom Boom, Alan , Fer, Oscar, Josia, chiwawa, and all others that took care so well of our 3 kids … this made our adult time fantastic…and they had the best time ever.

A special thanks to the team at the dinning room : The sous chefs Fabien, Germain, Chef Antonio, and all the staff… Thank you!! big thanks also to Pepe and Carlos! we were a big group and always made us big table to accommodate all of us.
The rooms were huge compare to other Club meds…4 time larger than Punta
Bar vendors were great and beach staff amazing - specially to Alexis
Thanks to the great staff at the boutique, we even got to have the best time shopping there...

the other reviews describe well this number 1 family resort
Special Thanks to the Chef of Village Mehdi and his wife Amy - you-you- you!!!

  • Stayed: March 2014, traveled with family
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1  Thank 309Florence
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed March 2, 2014

The five of us made our fourth trip in 14 years, and all of us connected with different things to love. Though the village was full at nearly 900 people, everything worked so well. The food was phenomenal. Visiting the stations where a chef makes your dish in front of your eyes led to pleasant surprise after pleasant surprise. The activities were really well-run and the sense of humor was spot on. We all got good sun and good exercise. The grounds and room were immaculate. We all want to come back.

  • Stayed: February 2014, traveled with family
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1  Thank Suburbadad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 28, 2014

We made our first trip to Club Med Ixtapa in Feb 2014 with our 4 year old son and 6 year old daughter. The miniclub was wonderful. Ellie, Wanni, Morgane and the rest of the team were fantastic with our kids. The food was great (especially the seafood and mexican dishes). Very nice and quiet beach, unbelievable weather, attentive waitstaff. Our ocean view deluxe rooms were large and cool but a bit tired in the finishings, but we didn't spend much time in them so it didn't impact the trip. We'll definitely be back!

Room Tip: rooms in the iguana building are quieter - no miniclub near there.
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  • Stayed: February 2014, traveled with family
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2  Thank MikeToronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 27, 2014

I love this resort. My kids are 7 & 9 and we stayed in an ocean view deluxe room. This room type is very comfortable for my family because it has a separate sleeping room for the kids. My only gripe is that the rooms are getting tired and need to be updated. The food is amazing! The beach is terrific. This year the resort had a moonlit dinner near the beach. The effort involved in setting this up was incredible. The head of the resort was always around to make sure everything was going well. The head of the mini club was terrific and very accommodating to requests that I made. Can't wait to go back again!

  • Stayed: February 2014, traveled with family
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1  Thank Gen K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 26, 2014

This was our first vacation at a Club Med, myself, my husband and our 23 month old son. We enjoyed the resort, it is beautiful, kept immaculately clean and relaxing.
We stayed in the Muneca building, it is a great location, close to the beach and not too far from everything else. Very quiet at night, we would never have known that there were people above us or on either side of us. The housekeeping staff visited our room 3 times per day and did a wonderful job of keeping the sand cleaned up.
Every staff member we came in contact with was always so kind, helpful and gracious. My husband spent a fair amount of time at the outdoor bar, and enjoyed visiting with the bartenders.

Our son went to baby med a few times and I am so impressed with Dora and the rest of the staff. They have a fantastic schedule that they stick to and keep the toddlers happy and busy. They would get those toddlers in their bathing suits and sunscreen and head to the beach for about an hour each morning, then bring them back to the covered pool to play some more, a quick shower, dressed and then lunch. Our son has food allergies and they were conscious of it and made sure he didn't eat anything he shouldn't. The toddler pool is right outside the baby med and is covered with a mesh canopy, so we would spend a fair amount of time there and I was able to observe the staff bring everything(cots, highchairs, toys, stroller) outside to be washed with soap & water. It was kept very clean. I was also able to see the interaction and all the women are kind and cheerful to the toddlers. My only disappointment on a return trip is that he will be older and will not with the same wonderful staff.
The boutique is well maintained, carries some essentials if you forgot anything at home- both my husband and son needed sunglasses and we found nice ones for both at an affordable price.
We always ate at the buffet, which was very good food, kept clean and so much food and plenty of variety. Fresh fruits and vegetables, cooked vegetables, pasta, wonderful cheeses and breads, made to order omlets.
My only suggestions to Club Med is more hand sanitiziers throughout the public areas and several more in the buffet restaurant. Travelers you should carry your own and use it after you have been through the buffet lines.
The pool areas were a bit too crowded and I think that lots of people put towels and bags on the lounge chairs around the pool at 8 am and then show up around 10:30. It was impossible to get a decent chair if you did not pre-reserve. It was very annoying to see chair after chair vacant for several hours while people went to eat or to various activities.
Don't overpack, the laundry service is affordable and excellent, same day service for us, about 150 pesos per 10 pieces.
I was going to use the "free bus" to go to town shopping on Wednesday, the buses come through about every 30 minutes, I waited over an hour and finally took a taxi to town. I never saw one bus. Not sure about that service.
I did get a massage at the hut at the edge of the beach, in reading other peoples reviews, I seem to be the only one who was disappointed. For $40 you get what you pay for, and there is 5 massage tables lined up right next to one another. ukk.
Budget permitting we will definitely return to Club Med Ixtapa.
Thank you everyone.

  • Stayed: February 2014, traveled with family
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4  Thank Andrea P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 24, 2014

We just returned from our vacation in Club Med, Ixtapa. The best vacation ever. We were a group of 16 family and friends. The grounds are beautiful. There is a long stretch of beautiful beach with plenty of lounges. There is always something going on, never boring. Lots of activites in the pool and everywhere else. The GO's were amazing, always there to help and make you vacation a perfect one. Diego is an amazing GO always around to sing and make everyone happy. Mehdi Osmani, the Chief of Village is an excellent chief making sure that everything is working as it should. He is Courteous, Attentive and Observant to all that is happening in the village. He is very intuitive and very concerned that all the guests are happy. We had an issue in our group that he managed to repair in the best way possible and I am grateful. Thank you very much Mehdi. The week was perfect in every way, the activity for all ages. the shows every night and the duet singers every night by the bar across from the sunset, the food in the buffet, exceeds all that we experienced previously. This was a great vacation and definitely we will return.

Room Tip: We stayed at the Iguana building which was close to the kids club which we used and were very happy.
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  • Stayed: February 2014, traveled with family
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1  Thank NYtraveler42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 24, 2014

We just returned from our second trip to Club Med Ixtapa and once again had a fabulous visit. The setting can't be beat; the views are spectacular from almost every vantage point and it is impossible not to relax. This is a particularly great club med for families as the Mini club is great and there are many fun activities for kids and for kids plus families. Particular pluses at this location:

Food: fresh, plentiful and tasty. I particularly want to note Chef German Castellanos, who went out of his way every day to make sure we had a great meal and a wonderful experience in general. My child has several serious food allergies and German met with us at nearly every meal to tell us what was safe for him and guide our choices. Last year he even made special things for our son in the back if the options were limited (without us asking). German is a stellar human being and great chef.

Mini-club: great activities for the kids and enthusiastic GOs. Especially loved interacting with Genesis, Karina and Hoshi.

Spa: wonderful massages in a very calming environment

Minor negatives: excursion selection is not great. Highly recommend the snorkel trip to Ixtapa Island - easy and fun (and great for kids just learning to snorkel).

  • Stayed: February 2014, traveled with family
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1  Thank gal11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Club Med Ixtapa Pacific

Address: Playa Quieta | Estado de Guerrero, Ixtapa, Zihuatanejo 40880, Mexico
Phone Number:
Location: Mexico > Pacific Coast > Guerrero > Zihuatanejo > Ixtapa
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Luxury Hotel in Ixtapa
#1 Top resorts Hotel in Ixtapa
#1 Family Hotel in Ixtapa
#1 On the Beach Hotel in Ixtapa
#1 Spa Hotel in Ixtapa
#3 Romantic Hotel in Ixtapa
Price Range: $184 - $1,147 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Club Med Ixtapa Pacific 4*
Number of rooms: 300
Official Description (provided by the hotel):
Discover the wonders of Mexico during your stay at Ixtapa Pacific, a heavenly Mexican hacienda-style all-inclusive resort, elected as one of the ‘world’s best’ family resorts by Trip Advisor. Travel to Club Med Ixtapa Pacific and enjoy a carefree all-inclusive vacation in spectacular sceneries, as the resort is nestled between the Sierra Madre mountains and the shores of the Pacific Ocean. A hassle-free stay for you, an adventure for your kids: practice your favorite sports, indulge at the Spa* or relax on a lounge chair on the breathtaking beach while your children are entertained at Club Med's world-famous Children's Clubs with dedicated activities and sports for children and teenagers, for each age group, and all coordinated by qualified and enthusiastic professionals. Already one of the best family resort for those traveling with babies, this environmentally-friendly hideaway also offers activities for adults. ... more   less 
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Also Known As:
Club Med Ixtapa Pacific Hotel Ixtapa
Club Med Zihuatanejo
Zihuatanejo Club Med
Ixtapa Club Med

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