On booking this b&b we were sold on how nice the large full english breakfast, included in price, sounded. On arriving at Ivy Cottage, a woman came out to us with her young daughter and informed us that no breakfast would be available, with no apology, as her daughter was going to a new school!!! and she would take £10 off price which she wanted to be paid straight away, (we are three adults, myself partner and daughter) so only £10 seemed unfair not to mention no breakfast.
We were still not happy but could do nothing. We attended a wedding close by and returned to Ivy Cottage at 12.00 midnight by taxi. We rang the buzzer on gate for about 10 minutes with no response, then found a gap next to gate for my partner to push through and knock on door. The same arrogant woman came out very angry that he had woken her up and to stop knocking on her door and he had woken up her child.!!!!! We then carried on being abused verbally by the woman and she threatened to throw us out and call the Police, for which we did nothing to deserve apart from the worst mistake of ever booking this dreadful b&b. We left in the morning with no sign of anyone around.
- Also Known As:
- Ivy Cottage Ongar/High Ongar