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The Park Navi Mumbai
Ranked #6 of 32 Hotels in Navi Mumbai
Reviewed October 7, 2013

We happened to stay at Park Hotel on the 7th night (or was it 8th night). We checked-in in the morning, around 3 hours before the official check-in time and inspite of requests and using 3 rooms, the hotel charged us 50% of room tariff.

We do understand the policies but the moment we went up to room floors, the quality of upkeep etc completely shattered our experience - not worth paying 5k a night! The parking area likewise seems that of a 2-star : it is big but not keep clean at all. As we had checked-in early and drove into the hotel at around 7:00am types, there was no security guard to be seen to check our cars - in day time, the guards appeared though.

Food was ok but the in-room dining quantity was far less. In the evening, we had gone out to the market nearby and inspite of putting a "do not disturb" sign on the door, the staff had entered our room - WHY? I could have easily roughed them up right there but ignored it.

One of the room's shower wasnt working - the staff had to be told about it. Overall, there are far better properties in the area which charge way less (3 to 3.5k). This property can be overlooked easily.

  • Stayed: August 2013, traveled on business
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Thank BunnyPunia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
parknavimumbai, General Manager at The Park Navi Mumbai, responded to this reviewResponded October 11, 2013

Dear Guest,

Thank you for your recent stay at The Park,Navi Mumbai and your feedback.

We have noted your observations and would like to assure you that every effort would be made to ensure the concerns highlighted in your feedback would be investigated and addressed effectively.

Do provide us an opportunity to better your experience on your next visit with us.

Warm Regards

Swarup Datta
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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459 - 465 of 567 reviews

Reviewed September 21, 2013

Further to my visit in March 2013, I revisited the hotel on the invitation of the GM Mr S Datta.

The pick up from the airport was well arranged, check in at 2.30 AM speedy.

The room was excellent, soundproof and was well appointed. Could have been a guest bedroom in a residence rather than a hotel room.
.
The shower pressure was good unlike the room in my earlier stay.

The staff were very helpful and were smiling unlike my recent stay at The Westlake Village Inn & The Hilton in Hawaii where smiles were missing.

Both our dinner on the way out and Breakfast on the return were excellent.

I have to congratulate & thank Mr Datta, for a well run hotel and will definitely be staying there on ALL my future trips .

This is an excellent transit point for Puneites transiting thro' Mumbai Airport like me.

  • Stayed: September 2013, traveled with family
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1  Thank Sashem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
parknavimumbai, General Manager at The Park Navi Mumbai, responded to this reviewResponded September 23, 2013

Dear Mr. Karanjia,

Greetings from The Park, Navi Mumbai.

It was a pleasure to meet with you and Mrs. Karanjia.

Thank you for your kind words of encouragement. We have shared your feedback with the entire team and look forward to being of service on all your visits.

warm personal regards

Swarup Datta
General Manager

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Reviewed September 11, 2013

This is the best place in Mumbai to come.The service is always excellent.This is a very happening place and always something exciting going on.The renovated executive lounge is fantastic and has a great view.The rooms are flawless,very spacious with all the amenities needed and very impressive. The beds were very cozy and the rooms were sound proof heard no outside noise.The lobby is one of the best.Excellent hospitality and customer care.Hotel food fantastic,coffee shop and ambiance of the hotel is amazing.Hotel staff, reception staff is well behaved and well mannered and all very helpful.The spa is amazing and really good massage with a lovely masseuse.Very relaxing environment - would definitely recommend.
The gym is excellent.The equipment is modern and in good condition.If you want to relax in Mumbai and get pampered this is the place to visit.The warmth and homely feeling in this The Park Hotel.

Room Tip: Hill View rooms are great.
  • Stayed: August 2013, traveled solo
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2  Thank Pearl D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
parknavimumbai, General Manager at The Park Navi Mumbai, responded to this reviewResponded September 12, 2013

Dear Guest ,

Thank you for your recent stay and for your valuable feedback. Your feedback is appreciated.

We are glad that you had an overall pleasing experience at our hotel. Your comments about our location , restaurants, service and the staff are really very encouraging .

We thank you once again for your patronage and would love to see you again at The Park,Navi Mumbai.

Warm Regards

Swarup Datta
General Manager

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Reviewed September 6, 2013

Had a wonderful experience at The Par, Navi Mumbai. Although my trip was strictly professional and didn't last for long,the service I received from the entire team, especially the Front Office team is highly commendable! Would love to come back and stay for a longer time.

Thank you again for the wonderful experience :)

  • Stayed: August 2013, traveled on business
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2  Thank ishanminhas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
parknavimumbai, General Manager at The Park Navi Mumbai, responded to this reviewResponded September 11, 2013

Dear Guest,

Thank you for staying at The Park, Navi Mumbai.

We are delighted to know you had a pleasant stay at our hotel and look forward to welcoming
you back .

Warm Regards

Swarup Datta
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 3, 2013

I travel to navi Mumbai on regular basis. So the very fact that i have been consistently staying here is an indication of their service.

I am extremely impressed with this hotel. The staff are responsive, charming and professional . I must specially mention the YES attitude the shop floor employees keep who does go out of their way to ensure a smooth hassle free stay.

I am always contacted in advance to see if I had any special requests. These gestures are over whelming specially for frequent travelers like me.

I only have good things to say about this property. The buffet is very elaborate and the service is also equally appreciable . The word is ‘perfect’.
You guys at Park know how to provide a warm, comfortable and memorable stay.

  • Stayed: August 2013
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2  Thank rajeshkharbandani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
parknavimumbai, General Manager at The Park Navi Mumbai, responded to this reviewResponded September 4, 2013

Dear Guest,

Thank you for your stay at The Park,Navi Mumbai

Your positive comments regarding our staff , food and services is much appreciated and also encouraging.

At The Park Navi Mumbai we ensure customer satisfaction and take special care of our guests and their requirements .

Thank you once again for your patronage and would love to see you again at The Park, Navi Mumbai !!

Warm Regards

Swarup Datta
General Manager

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Reviewed September 3, 2013

If you are here for business trip and in Navi Mumbai you all must select and stay in THE PARK Navi Mumbai. A place with all comforts specially highly energised staffs and teams looking for your preferences and very cool and vibrant space with Live Band playing with your songs and music selection. In the rooms highly equipped high speed Internet connectivity in wireless. I stayed in this hotel for a week, welcomed by all team members with a BBigggg Smile on their face. In house Doctors available as I was given medical attention on Saturday evening. More to write and express but in short very nice hotel to stay with vibrant and total charged up team members. THREE CHEERS to The Park Navi Mumbai. GREAT & COMFORT STAY.

Room Tip: hotel has the perfect getaway outlets all under one roof...
  • Stayed: August 2013, traveled on business
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1  Thank kaustubhbelur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
parknavimumbai, General Manager at The Park Navi Mumbai, responded to this reviewResponded September 4, 2013

Dear Guest,

Thank you for your recent stay at The Park,Navi Mumbai. Your feedback is appreciated and comments regarding our staff and services is encouraging.

We once again thank you for your patronage and would love to see you again at The Park,Navi Mumbai

Warm Regards

Swarup Datta
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 3, 2013

What to say about this hotel, simply amazing located right in the heart of the city.
Very convenient if you want to travel downtown.
And staff of the hotel is very helpful, i was really amazed to speak to one of the bell boy about the hotel and surroundings, he was fully knowledgeable.
In short an amazing and overwhelming experience.
Will return back soon,,,,,,
Thank you so much for such a nice experience. :)

  • Stayed: August 2013, traveled with family
    • Value
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Thank Raj131988
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
parknavimumbai, General Manager at The Park Navi Mumbai, responded to this reviewResponded September 4, 2013

Dear Guest,

Thank you for the staying at The Park, Navi Mumbai and for your valuable feedback.

We are glad you had an overall pleasing experience .

We look forward to welcoming you back at The Park Navi Mumbai!!

Warm Regards

Swarup Datta
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Park Navi Mumbai

Address: No 1, Sector 10, CBD Belapur, Navi Mumbai, Mumbai (Bombay) 400614, India
Location: India > Maharashtra > Mumbai (Bombay) > Navi Mumbai
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotel in Navi Mumbai
#4 Spa Hotel in Navi Mumbai
#11 Business Hotel in Navi Mumbai
Price Range: $61 - $125 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Park Navi Mumbai 4.5*
Number of rooms: 80
Official Description (provided by the hotel):
The Park Navi Mumbai is situated in the thriving business district and IT hub of Navi Mumbai and offers ideal accessibility options for business travelers. The hotel's design is based on an open plan approach that seamlessly connects all sections of the building creating a unique and vibrant living environment. The hotel's after-hours entertainment options perfectly complement the city's much celebrated night-out scene with an array of in-house restaurant and bar facilities to choose from such as Aqua - the al fresco pool-side restaurant focusing on Mediterranean cuisine and barbecues, West 1 - a contemporary all-hours dining restaurant, Bamboo - a specialty restaurant offering authentic Sichuan & Cantonese cuisine and Dusk - the classy nightclub for those wanting to party into the wee hours. ... more   less 
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Also Known As:
The Park Navi Mumbai Hotel Navi Mumbai
Park Navi Mumbai Bombay

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