I checked into The Park, Navi Mumbai, from 6th Feb-8th Feb 2013. To begin with, after arrival, the security guard, after the baggage scanning, simply placed it at the side, to be picked up by me and carry it inside. No welcome by any of the staff on arrival / check in. No staff to assist carry the luggage or usher the guest up to the room. The staff has a very casual, irresponsive attitude. The menu options pretty limited both at Bamboo the Chinese restaurant. Breakfast buffet is casually served at the West-1 restaurant. One has to request basic stuff like tea/coffee condiments, sugar etc. None of the staff will come forward to assist you when you seem lost looking for a plate or spoon. Nothing great about the quality / presentation of the buffet items. The in room dining is the same. I ordered a chicken shorba and Fish & Chips for lunch, The soup was " warm" not hot the way it should be. The fish & chips was accompanied by tomato sauce instead of the regular Tartar sauce as described in the menu. Had to request for the same which arrived after a while. Past 11:00 p.m. the in room dining number / " one touch" number goes un attended and had to wait for quite sometime before the call was diverted to the operator. On requesting some table salt in the room, at the front desk in person, arrived after 45 minutes, when I had already retired to bed, with a " Please Do Not Disturb" tag outside on the door, and despite that the staff rang the bell. The Tandoori Kebab platter was very basic, and the serving size not worth the price charged. Barely 2 pieces each of seekh kebab, chicken tikka and fish tikka costing some Rs. 855 plus tax. Definitely not value for money. Should have visited the neighbouring " Barbeque Nation" for an unlimited choice of kebabs at the same price and better quality. I am wondering what got this Hotel a " Five Star" tag when it's something like a 3 star property. The worst is the total "dilly dally" attitude of the staff, whether it be front desk, or in room dining or at the restaurants. I would definitely like to stay at Four Points - Sheraton next time in March, as I have to frequently visit this area on a business project for the next 3-4 months.
- Official Description (provided by the hotel):
- The Park Navi Mumbai is situated in the thriving business district and IT hub of Navi Mumbai and offers ideal accessibility options for business travelers. The hotel's design is based on an open plan approach that seamlessly connects all sections of the building creating a unique and vibrant living environment. The hotel's after-hours entertainment options perfectly complement the city's much celebrated night-out scene with an array of in-house restaurant and bar facilities to choose from such as Aqua - the alfresco pool-side restaurant focusing on Mediterranean cuisine and barbecues, West 1 - a contemporary all- hours dining restaurant, Bamboo - a speciality restaurant offering authentic sichuan & cantonese cuisine and Dusk - the classy nightclub for those wanting to party into the wee hours. ... more less
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- Also Known As:
- The Park Navi Mumbai Hotel Navi Mumbai
- Park Navi Mumbai Bombay