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“Not really a five star as they claim”

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The Park Navi Mumbai
Ranked #9 of 29 Hotels in Navi Mumbai
Mumbai (Bombay), India
Level Contributor
78 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Not really a five star as they claim”
3 of 5 bubbles Reviewed November 5, 2011

Personally I have a lot of sentiments attached to this hotel as this is where my wedding had taken place 4 years ago.

At present, The Park together with Sheraton Four Points are definitely the best two hotels in and around Navi Mumbai and being in close vicinity to my office and house, me and my family to make frequent visits to their restaurants and have also managed to stay there on more that one occasion.

My biggest complaint about this hotel is that they claim to be a five star though I am cent percent sure that they are not as certain guidelines need to be followed to get this kind of rating. While their bar and restaurants dish out good delicacies, their lobby area is too small and the same also holds good with their swimming pool.

The wedding and conference halls are quite impressive and so are their rooms. A good time for visitors would be to stay sometime during the winters and request for a view facing the neighboring hills and not the main road that heads to Pune.

On the whole the hotel is good and caters to all the needs of a traveller but my only grouse is that they call themselves a five star property and hence also fleece the customers under that pretext.

Room Tip: All the rooms are quite decent, but preferably ask for the one that is facing the hills.
See more room tips
  • Stayed December 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Naveen13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
parknavimumbai, General Manager at The Park Navi Mumbai, responded to this review, November 7, 2011
Dear Guest,

Thank you for your recent stay at The Park Navi Mumbai and for your valuable feedback. We have noted your concerns and are working towards improving the same.

Do provide us an opportunity to better your expereince on your next stay with us.

Warm Regards,

General Manager

The Park Navi Mumbai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

487 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (126)
Date | Rating
  • Arabic first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Thai first
  • Any
English first
Mannheim
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed October 24, 2011

The Park is located in Navi Mumbai, about 1-2 hours' drive from the airport, depending on traffic.However, it is not somewhere near the city centre, in fact, it is in the middle of nowhere. So without a taxi you can basically not do anything but hang around in the hotel.
The hotel itself is OK. the rooms are quite spacious and clean, no broken appliances, everything works. The staff is friendly and helpful, speaking English is no issue. The only exception is the staff at breakfast, who are usually busy talking to each other, so don't hope for another cup of coffee.
There is an outdoor pool (called the only heated pool in Navi Mumbai, at 35 °C a real treat :-)) and a small garden on the backside. Two restaurants are available, one offering Chinese only, the other one Indian and Western cuisine. Both are OK, but nothing special. Also there is a bar called dusk.
There are two downsides in my eyes. One is the dreadful (for a non-Indian) breakfast, which includes only sticky bread and pancakes with thin coffee, the other one is the fact that the banquet room on the 1st floor is often used for parties or other events. Me being on the 4th floor I was fine, but if you are on the second or third floor, the music and noise from those will probably keep you awake.
All in all, it is an acceptable hotel, but nothing special

  • Stayed October 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank XJ900
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
parknavimumbai, General Manager at The Park Navi Mumbai, responded to this review, October 25, 2011
Dear Guest,

Thank you for your recent stay at The Park Navi Mumbai and for your valuable feedback. We very much regret that you were not completely satisfied with your stay at the hotel. We have noted your concerns and are working towards improving the same.

Do provide us an opportunity to better your expereince on your next stay with us.

Warm Regards,

General Manager

The Park Navi Mumbai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed August 26, 2011

I stayed in this hotel for some business trip.
This hotel is locate in the commercial business centre of upcoming navi mumbai.

The hotel is located in the calm and green surroundings with lot of parking space and wide roads surrounding to it.
The rooms are nicely done and they serve a good food.
I will recommend this hotel for the business as well as leisure stay.

  • Stayed November 2010, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank jainnimish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
parknavimumbai, General Manager at The Park Navi Mumbai, responded to this review, August 29, 2011
Dear Guest,

Thank you for your recent stay at The Park Navi Mumbai. Your feedback is appreciated as it helps us to keep a check on our services. It is nice to know that you had a pleasant stay at our hotel. Your positive comments regarding our ambience are encouraging. We at The Park Hotel, like to ensure that our guests receive the best of treatment and that they have a memorable stay with us.
We look forward to you seeing you again at The Park Hotels across India.

Warm Regards,
Swarup Datta
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Level Contributor
48 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 bubbles Reviewed August 13, 2011

I booked this place online and had no clue where it was located.

A round trip from the city to the hotel costs almost as much as the room!

But if you have to stay in Navi Mumbai, its a good hotel.

Staff was friendy and the rooms were good.

  • Stayed July 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank aayushgx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
parknavimumbai, General Manager at The Park Navi Mumbai, responded to this review, August 18, 2011
Dear Guest,

Thank you for staying at The Park Navi Mumbai. Your feedback is appreciated. We are glad that you had an overall pleasing experience at our hotel. Your positive comments regarding our location and services are encouraging.

We have taken a note of your concerns and assure that effective steps will be taken to address the issues as required.

We once again thank you for your patronage and would love to see you again at The Park Navi Mumbai.

Warm Regards,

Swarup Datta
The Park Navi Mumbai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level Contributor
56 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 bubbles Reviewed July 25, 2011

the hotel is tired looking needs maintanance ,my 3 day stay would have been better .

  • Stayed July 2011, traveled solo
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank babyrock246
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
parknavimumbai, General Manager at The Park Navi Mumbai, responded to this review, July 29, 2011
Dear Guest,

Thank you for your recent stay at The Park Navi Mumbai and for your valuable feedback.

We have noted your observations and would like to assure you that every effort would be made to ensure the concerns that you have highlighted in your feedback and the same would be addressed effectively.

We look forward to welcoming you back at The Park Navi Mumbai.

Warm Regards,
General Manager
The Park Navi Mumbai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chennai (Madras), India
Level Contributor
13 reviews
8 hotel reviews
4 of 5 bubbles Reviewed June 20, 2011

Located in the outskirts of Navi mumbai besides the Mumbai Pune Expressway, i find Park Hotel to be a calm and deserving destination for BUSINESS travellers having to get around Navi Mumbai or have to do a back to back between mumbai and pune. Rooms are quite comfortable and soothing and the best part is they are quite consistent across the other units in India (except the one in Parliment Street Delhi).. Staff in the restaurant are generally trained and nice but invariably have ametuers and trainee's in the reception desk that can make your check in and check out procedures complicated and frustated. Every Park has a speciality cuisine and this one serves good chinese and s.e. asian besides a multi cuisione restaurant. As a word of caution always ask for the pool facing room for a nice greenery as other side could be painful.. sometimes noisly when heavy truck moves over the expressway bridge.. pool is good and could be great to hold pool side parties and barbeque.. gym is a huge developmental area... Good bar with cozy seating and well stocked liquor but mostly empty and can be heard with loud bollywood songs to attract emptiness...

  • Stayed October 2010, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank SenthilRamanathan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
parknavimumbai, Manager at The Park Navi Mumbai, responded to this review, June 22, 2011
Dear Guest,

Thank you for staying at The Park Mumbai. Your feedback is appreciated. We are glad that you had an overall pleasing experience at our hotel. Your positive comments regarding our location, rooms and dining services are encouraging.

We have taken a note of your concerns and assure you that effective steps will be taken to address these issues as required.

We once again thank you for your patronage and would love to see you again at The Park Navi Mumbai.

Warm Regards,
Swarup Datta
The Park Navi Mumbai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed May 19, 2011

The location was a little to far from airport. It was my first city to visit when arriving in India. From the minute I checked in to the the day I left I felt like at home. I was very sick during those days and the staff was helpful and made sure I was ok.

  • Stayed May 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nino76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
parknavimumbai, Manager at The Park Navi Mumbai, responded to this review, May 21, 2011
Dear Guest,

Thank you for your recent stay at The Park Navi Mumbai. Your feedback is appreciated as it helps us to keep a check on our services. It is nice to know that you had a pleasant stay at our hotel. Your positive comments regarding our amicable staff are encouraging. We at The Park Hotel, like to ensure that our guests receive the best of treatment and that they have a memorable stay with us.
We look forward to you seeing you again at The Park Hotels across India.

Warm Regards,
Swarup Datta
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Park Navi Mumbai

Property: The Park Navi Mumbai
Address: Sector 10 | Belapur, Navi Mumbai, Mumbai (Bombay) 400614, India
Location: India > Maharashtra > Mumbai (Bombay) > Navi Mumbai
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Spa Hotel in Navi Mumbai
#7 Luxury Hotel in Navi Mumbai
#11 Business Hotel in Navi Mumbai
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — The Park Navi Mumbai 4.5*
Number of rooms: 80
Official Description (provided by the hotel):
The Park Navi Mumbai is situated in the thriving business district and IT hub of Navi Mumbai and offers ideal accessibility options for business travelers. The hotel's design is based on an open plan approach that seamlessly connects all sections of the building creating a unique and vibrant living environment. The hotel's after-hours entertainment options perfectly complement the city's much celebrated night-out scene with an array of in-house restaurant and bar facilities to choose from such as Aqua - the alfresco pool-side restaurant focusing on Mediterranean cuisine and barbecues, West 1 - a contemporary all- hours dining restaurant, Bamboo - a speciality restaurant offering authentic sichuan & cantonese cuisine and Dusk - the classy nightclub for those wanting to party into the wee hours. ... more   less 
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Also Known As:
The Park Navi Mumbai Hotel Navi Mumbai
Park Navi Mumbai Bombay

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