I have to acknowledge the exec chef's swift action but when smelly chicken is served, you already have lost all your apetite. seems the supplier goofed up but where was quality control when stale chicken came into the kitchen. Add to it the gossip going on between the attenders at the restaurant, the food experience was not savory (quite unexpected at a fortune hotel). OF COURSE WE PAID FOR IT
The other unprofessional experience was with the travel desk. My colleague was arriving at the airport at midnight and I decided to get some sleep so arranged for a hotel pickup. at around 8.30 I got an sms with a chauffer number so I was happy. at 11.30 I decided to call the chauffer to find out where he was and to my utter shock he asked me "SIR PASSENGER KA NAAM KYA HEIN" I was furious and later found out that the service was outsourced to some non descript provider. The guest was struggling to spot a FORTUNE HOTEL placard but the driver was holding a hand written one. finally the guest arrived but I was utterly disappointed to see the cab too.
- Official Description (provided by the hotel):
- Fortune Select Exotica is the ultimate destination in Navi Mumbai for the discerning business travelers, providing a perfect blend of contemporary international facilities with traditional Indian hospitality. Situated in Vashi, one of the most developed nodes of the city, the hotel takes pride in its exclusively appointed rooms, offering modern best-in-class amenities, with warm personalized service. We are a perfect choice for all the business travelers who are visiting Mumbai for work. The location gives a perfect balance of being close to your location of work and shopping centers- Millennium Business Park Mahape, Vashi,Tech Park Airoli, Mindspace Airoli, Rupa Solitaire Mahape, Taloja,Turbhe. A A well equipped gym, rooftop swimming pool is the best relaxing place for you after a hectic day at work work. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Agoda, Hotels.com, Orbitz, Travelocity, Cancelon, Priceline, TripOnline SA, HotelQuickly and Hotwire so you can book your Fortune Select Exotica, Navi Mumbai reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.