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“Good Food, Stay and Service”
Review of Ramada Navi Mumbai

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Ramada Navi Mumbai
Ranked #5 of 34 Hotels in Navi Mumbai
Reviewed August 6, 2013

  • Stayed: August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada
2  Thank Madhanmohan S
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
GMRAMADA_12, General Manager at Ramada Navi Mumbai, responded to this reviewResponded August 18, 2013

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493 - 499 of 551 reviews

Reviewed April 20, 2013

I enjoyed the stay in this hotel. Very good and appointed rooms, prompt Service and excellent food. It was a weekend stay and I will definitely go there again. The pool is also good and well appointed.
The breakfast was elaborate and so was the Lunch and dinner.
There was a rush of students (may be staff from nearby software companies) that is bit noisy and disturbs the peace in the afternoon lunch, but it was tolerable and in any case the hotel's majority clientele.
Overall a very good stay and I will recommend.

  • Stayed: February 2013, traveled with family
    • Value
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3  Thank SachinChati
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMRAMADA_12, General Manager at Ramada Navi Mumbai, responded to this reviewResponded April 20, 2013

Dear Guest,

Greetings !!

I was delighted to read your comments in praise of the property. The team and I work as together to make the best available to our patrons. Our guests' satisfaction is the best possible reward we can receive.

Thank you for recommending us and we look forward to welcome you back for many more enchricing experiences on your next visit .

Best regards,
Shreeram Tewary
General Manager
Ramada Navi Mumbai

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 19, 2013

we have booked for Lunch Buffet @ 199 on 19/04/2013 at the Ramada, Navi Mumbai @ 12.45 pm we reached their around 1pm but to our surprise our table was given to another group of people who came after us. the Manager was rude while talking to us and he said "that we are late and every guest has booked table before coming here and its not a big deal." we kept standing for almost 15 Minute. After getting place to sit the food was not served on time, welcome drink was not served on table. Food was not refilled on Buffet counter. Ultimately it was a Harrowing Experience to our group. we didnt expect this kind of Service with a known Chain of Hotel.......

  • Stayed: April 2013, traveled with friends
    • Value
    • Service
3  Thank nikamsatish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMRAMADA_12, General Manager at Ramada Navi Mumbai, responded to this reviewResponded April 20, 2013

Dear Guest,

Greetings !!

It was disheartening for me to read your comments. Every effort has been made to ensure only the best for our guests. Close attention is paid to every detail in all departments and normally our guests leave more than satisfied. It is unfortunate that you had to wait for your reserved table in our open air restaurant. I have taken up this with my Food and Beverage team and was informed of the sudden onrush of guests from the nearby corporates. We would like to assure you of further enhancement and betterment in our service skills. Hope to serve you in a better way in your next visit.

Best regards
Shreeram Tewary
General Manager
Ramada Navi Mumbai

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 5, 2013

The rooms were spacious and very clean. All the staff made us feel welcomed; this even included the security staff, who were thorough, pleasant and polite when carrying out their jobs. The only downside was that the hotel is located in the North of Mumbai and we needed to travel to the South of Mumbai most days, when we needed to visit the main sights of Mumbai. However, the reception and travel desk staff, made it easy for us to book taxis and a drive.

Room Tip: Rooms are spacious and clean.
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  • Stayed: March 2013, traveled with family
    • Value
    • Location
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2  Thank Sankofa123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMRAMADA_12, General Manager at Ramada Navi Mumbai, responded to this reviewResponded April 6, 2013

Dear Guest,

Greetings !!

My team and I deem it a privilege to have served you and we are happy to read such a delightful review from you. Every guest is very special to us and it is our endeavour to make sure that they have a memorable experience. Your compliments will certainly act as a source of great motivation for all of us to strive even further for excellence.

We thank you once again for your time and look forward to having more opportunities to be of service to you.

Best regards
Shreeram Tewari
General Manager
Ramada Navi Mumbai

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 23, 2013

The staff is very professional and friendly - across Reception, Housekeeping, Banquets, and Restaurants. Rooms are comfortable and bed linen and bathroom linen clean and reassuring. Buffet spread across meals is lavish. The banquet service is among the best I have experienced across the country. Unfortunately, the positives are undone by one major flaw.

At the end of a hard day, when you think of relaxing in the room you are assaulted by the violent throbbing of disco music. The party happens on the first floor, and even on the 3rd floor and higher floors, the music is uncomfortably loud and the beat reverberates through the floor and walls.

I have stayed here on several occasions and at least 50 percent of the times I have suffered this problem. Repeated requests to the management to request the partying people to tone down the volume have gone unheeded. So you find yourself tossing and turning till the music finally stops, feeling miserable because you need to rest after a tough day and have to catch an early morning flight.

The hotel is great for a daytime workshop or conference. For a person who needs to catch a comfortable and restful night's sleep, the hotel is a total disappointment.

If they wish to capitalise on the positives that they have, the hotel needs to either restrict the deafening music to a sane 9.30 or 10 pm, or provide for better insulation. I am sure that the latter option is possible. I have stayed in hotels where late night pubs and discos function without affecting the rooms or restaurants.

Until they do this, I would warn the weary traveller to book another hotel for a good night's rest.

Room Tip: Check if there is a party in the evening before booking a room. If there is, find another hotel.
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  • Stayed: March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank CorporateTheatre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMRAMADA_12, General Manager at Ramada Navi Mumbai, responded to this reviewResponded March 31, 2013

Dear Guest,

Greetings !!

First of all let me apologise for the inconvenience caused to you during your stay at the hotel. Your comments regarding the good services and appreciation has been shared with the team. We are equally concerned of the shortfall in service. The noise level leading to disturbance and discomfort to our guest is being looked into and we are sure to resolve the same.The management is committed to ensure the very best of services at all times.

Guest’s feedbacks like yours are always very important for us to improve our service standard and we treat each feedback respectfully.

We hope to welcome you back to The Ramada Navi Mumbai once again.

Best regards
Shreeram Tewari
General Manager
Ramada Navi Mumbai

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Reviewed March 8, 2013

This hotel is located close to the Industrial Area at Mahapa, about 1.5 hours from the airport. This hotel provides a drop and pickup to offices located nearby.

The staff was pleasant and helpful and the check-in, checkout process was quick and smooth. During this stay (and the previous one!), I found the service to be very good.

There is not much to do close by, and the chances are that you would spend your evenings at the Hotel. The closest shopping area/ malls are 7-10 km away.

The rooms are good, reasonable sized, modern and clean. Internet is available but is chargeable.

The breakfast and dinner(buffet) were very good. There is a lot of variety and the food was tasty.The breakfast starts quite late, 7 am or so which was a bit disappointing. The hotel has an adequate bar as well.

There is a small fitness centre and a swimming pool.

Room Tip: Away from the elevator and higher floors are quieter.
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  • Stayed: February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank ismad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMRAMADA_12, General Manager at Ramada Navi Mumbai, responded to this reviewResponded March 27, 2013

Dear Guest,

Thank you for making the decision to stay at Ramada Navi Mumbai.

At the outset I along with the Team Ramada Navi Mumbai would like to thank you for your appreciation of the hotel and its services.We have taken note of your comments and will certainly take the necessary steps to make amends as required .I am sure you will find a positive result on your next visit with us.

Warm regards
Shreeram Tewari
General Manager
Ramada Navi Mumbai

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 23, 2013

The hotel is well located in the area of top industrial houses of India.
The surroundings are natural and pleasant making it a wonderful venue for holding Conferences, Business meets.
The dining experience has been very good. The food is sumptuous and tasty.
Nevertheless, some indian items were too spicy-perhaps we may have to specify our requirement while placing order!!
Overall-the hotel offers a pleasant and serene atmosphere.

Room Tip: Since the location is well inside the busy road the rooms are good. However one may exercise to cho...
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  • Stayed: October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank veluri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMRAMADA_12, General Manager at Ramada Navi Mumbai, responded to this reviewResponded March 27, 2013

Dear Guest,

Thank you for the positive and constructive nature of your feedbck on Trip Advisor.

Your feedback gives us an insight towards the area of improvement at our end. We will revisit certain processes in our areas of concern with more focus on food and its palatibility so that our associates provide a consistently high quality of service to all our guests.

We look forward to your return and hope to be your preferred destination when you visit this part of the country.

Best Regards
Shreeram Tewari
General Manager
Ramada Navi Mumbai

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ramada Navi Mumbai

Address: 156 Millennium Business Park | Millenium Business Park , Mahape, Navi Mumbai, Mumbai 400710, India
Phone Number:
Location: India > Maharashtra > Mumbai > Navi Mumbai
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Navi Mumbai
#2 Family Hotel in Navi Mumbai
#3 Luxury Hotel in Navi Mumbai
Price Range: $81 - $192 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ramada Navi Mumbai 4*
Number of rooms: 99
Official Description (provided by the hotel):
Ramada - Navi Mumbai, welcomes you to the abode of hospitality, a perfect place for all individuals & businesses. Ramada has 100 exquisitely designed rooms to cater to our guests who expect luxury and comfort with excellent service. Restaurants which serve a choice of cuisines for the International Traveller. A coffee shop, Indian Vegetarian Restaurant, Multi- Cuisine Restaurant, Open Air Barbecue and Lounge Bar.In addition to the rooms, the hotel also has an on-site fitness centre with trainers, Swimming pool, Jacuzzi & Business Center, Large State of the Art Conference and Banqueting facilities. ... more   less 
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Also Known As:
Ramada Navi Mumbai Hotel Navi Mumbai

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