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Royal Orchid Central Grazia, Vashi
Ranked #6 of 29 Hotels in Navi Mumbai
Certificate of Excellence
Jaipur, India
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“great place”
4 of 5 bubbles Reviewed August 3, 2012

i was looking for a hotel in vashi for two nights, i am really glad i selected royal orchid. its a beautiful property for business travelers as well as holidayers. when i went to the reception i was greeted with a wonderful smile, check in was fast and i was escorted to my room by a lovely lady and she was very friendly i must appreciate that though it must be her professional routine but she made it so family and friendly like. now room was big with all the required amenities in place. A.C was great. what i liked most about this hotel was promptness of service and such a friendly attitude of the staff.i felt like i i am amongst my family. now food i would not rate food as highly as i have rated staff and rooms. breakfast was not very good but ya its was nor too bad. i had dinner too and i would like to say that they need to improve on quality of food. but all in all its a wonderful property to stay in.

  • Stayed July 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank amit282010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChetanTewari, General Manager at Royal Orchid Central Grazia, Vashi, responded to this review, September 3, 2012
Dear Guest,

Thank you very much for sharing your experience of Royal Orchid Central Grazia on Tripadvisor.

It is a pleasure to note that your were overall satisfied with the product and services offered by us.

With regards to the feedback about the quality of food, the same has been shared with the culinary team and the process of revamping our menus and enhancing the buffet spread.

We thank you for your patronage and look forward to welcome you on your next visit to Navi Mumbai.

Warm Regards,

Chetan Tewari
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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553 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (106)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed July 19, 2012 via mobile

What a wonderful experience, I am so glad I chose this hotel. Excellent service, warm & friendly staff, treated us like family, good food and great, cozy & comfortable rooms.... I must congratulate Mr. Tiwari, G.M. of the hotel for maintaining such excellent standards.... A special thank you to Ameya Karnad, for treating me like a queen...

I loved this place & really look forward to staying here again. Thank you again for treating me so special and giving me 5 days of great memories & a friend for life....

Stayed July 2012, traveled with family
Helpful?
Thank Arathi V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChetanTewari, General Manager at Royal Orchid Central Grazia, Vashi, responded to this review, August 12, 2012
Dear Guest,

Greetings from Royal Orchid Central Grazia, Navi Mumbai!

Thank you for taking time to share your feedback about our hotel. The entire team is extremely delighted that we have been able to meet your expectations and have been able to provide you with some wonderful moments during your stay with us

We hope that you will give us another opportunity to serve again in future.

Warm Regards

Chetan Tewari
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
118 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
4 of 5 bubbles Reviewed July 7, 2012

I had stayed at this place for just a couple of days.. the room were very well furnished with all modern amenities. they were spacious and the staff was quite helpful throughout the stay.. the breakfast was okay, not bad and not that great too... its a good place to stay for a business trip....

  • Stayed September 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Utsavshah01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Royal Orchid Central Grazia, Vashi, responded to this review, July 9, 2012
Dear Guest,

Thank you for posting your review about your experience at Royal Orchid Central Grazia, Navi Mumbai and recommending the hotel to all the readers of Trip Advisor.

I am glad to note that you enjoyed staying at the hotel and we look forward to welcoming you back soon.

Warm regards,

Chetan Tewari
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canberra, Australian Capital Territory, Australia
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed July 4, 2012

I booked into this hotel after leaving a hotel that was a disaster. I can highly recommend this hotel, frankly they couldn’t do enough for me and as a woman travelling on my own I felt safe and protected there.
The rooms were well appointed, the service was excellent. Breakfast was very good and a wide variety of different foods was available. In room dining had a good selection and was delivered promptly. The in house restaurants were excellent, especially “Twilight” the roof top restaurant.
The rooms and the service were excellent and when I fell ill medical assistance was provided quickly and without fuss. The staff were friendly and two of the female staff even provided assistance when I had to dress in sari’s to attend wedding functions.
This hotel is an excellent choice for anyone travelling to Vashi, Navi Mumbai

Room Tip: Rooms at the back on the right had side are quieter.
See more room tips
  • Stayed June 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NCG1962
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Royal Orchid Central Grazia, Vashi, responded to this review, July 7, 2012
Dear Guest,

It was a pleasure having you stay with us during your recent visit to Navi Mumbai.

The team was overwhelmed to read your kind words of appreciation and we thank you for sharing such inspirational compliments on Trip Advisor.

We thank you for your recommendation and support and look forward to the pleasure of welcoming you back to Royal Orchid, soon.

Warm regards,
Chetan Tewari
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Level Contributor
131 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
3 of 5 bubbles Reviewed June 26, 2012

I perhaps got carried by Royal Orchid Ahmedbad experience. Fail to understand why the Hotel Chains do not maintain consistency. This hotel is not on a great location and is behind truck terminal and surrounded by Transport companies. Though gives an edge in location to business & commercial centre.

The movement you enter the hotel you assume that inside experience shall be like other properties of Royal Orchid are but sorry to say it is not like the others. The front office staff was wearing Jackets which were clumsy & not ironed.

The inetrior in the room was not designed to taste and also even the table top, white wash on walls were not clean. A minor lamp shade which can be changed was broken into multiple pieces. Washroom tiles too were broken and i could count 5-6.

Perhaps they have acquired a old property but could not renovate properly. Certainly not a value for money.

Do not intend to come back again at RYL ORC Vashi again.

They offered to change my room to Non Smoking on 4th floor which appeared to be better in terms of floor ambience but inside was all same so thought to stay back in the same room.

The only good thing is that house keeping staff took all the pain to make me comfortable but perhaps it is for the higher management at Hotel to do a random check on hotel interiors.

Room Tip: Choose a non smoking room on 4th floor. Floor still looks better.
See more room tips
  • Stayed June 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sanjay S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Royal Orchid Central Grazia, Vashi, responded to this review, July 7, 2012
Dear Guest

I would like to thank you for taking out precious time of yours to share your experience with us following your recent visit to Royal Orchid Central Grazia.

We have taken up your comments in all seriousness and initiated remedial action.

I have also conveyed your generous comments to the house keeping team which are truly inspiring for them.

I take this opportunity to assure you of our best services and attention at all times and look forward to welcome you back to Royal Orchid Central Grazia on your next visit to Navi Mumbai.

Regards,

Chetan Tewari
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed June 11, 2012

I really feel that I must write again about this hotel. Every time I return, I am always genuinely made to feel at home.

There has been some changes and a new GM has been appointed. I thought that things were great and could not improve more, but yet it has exceeded my expectations. There are new things happening all over the hotel, and you can see and feel the changes from the minute you walk in to the reception.

I am extremely happy to stay at the Royal Orchid as everyone has always bent backwards to make me feel at home. All the staff have been great, from the Chefs who always accommodates and caters to my food tastes, to Sunnil, Mahesh, Manjar, and of course the forever smiling Sarooj.

Thank you all for always making my stays special.

  • Stayed May 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank petpoot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Royal Orchid Central Grazia, Vashi, responded to this review, July 7, 2012
Dear Guest

Thank you for your kind comments and for sparing time to post a review about the hotel and its services.

The team is overwhelmed and motivated with your kind words of appreciation and we will continue to work towards not just meeting but exceeding your expectations.

We look forward to your continued patronage.

Warm Regards,

Chetan Tewari
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
gurgaon
2 reviews
4 of 5 bubbles Reviewed June 6, 2012

I had stayed with the royal orchid for last 6 months, room & services are very good, you can get almost all facilities in this hotel which you expect from 5 star hotel. I will definitely recommend this hotel to everyone. Me & my team enjoyed a lot here.

Room Tip: Rooms on 3rd or 4th floor are good. rooms on south side are quieter
See more room tips
  • Stayed January 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ravinder t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Chetan Tewari, General Manager at Royal Orchid Central Grazia, Vashi, responded to this review, July 3, 2012
Dear Guest

Thank you for taking the time to share your experience with us. We appreciate your feedback and appreciation. It really works as a great source of inspiration for the team.

Team Royal Orchid Central Grazia, is pleased to know from your review that their efforts were so well appreciated.

We look forward to the opportunity of welcoming you back on your next visit to Navi Mumbai.

Regards,

Chetan Tewari
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Royal Orchid Central Grazia, Vashi

Property: Royal Orchid Central Grazia, Vashi
Address: 67 Plot No | Plot # 67, L-3, Sector 19, Navi, Navi Mumbai, Mumbai (Bombay) 400705, India
Location: India > Maharashtra > Mumbai (Bombay) > Navi Mumbai
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Romantic Hotel in Navi Mumbai
#4 Family Hotel in Navi Mumbai
#4 Luxury Hotel in Navi Mumbai
#4 Business Hotel in Navi Mumbai
Price Range (Based on Average Rates): $
Hotel Class:4 star — Royal Orchid Central Grazia, Vashi 4*
Number of rooms: 67
Official Description (provided by the hotel):
Located in Navi Mumbai, Royal Orchid Central, Grazia is a contemporary four star & vibrant business hotel catering to today’s trendy Business travelers. ... more   less 
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Also Known As:
Royal Orchid Central Grazia, Vashi Hotel Navi Mumbai

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