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“Front of house staff were a joke”

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New Garden Chinese Resturant
Cuisines: Chinese
Dining options: Reservations
Restaurant details
Dining options: Reservations
Level 1 Contributor
3 reviews
3 restaurant reviews
“Front of house staff were a joke”
Reviewed June 5, 2012

There was two members of staff standing at the bar, they obviously knew some customers personally and were play fighting, swearing, didn't ask once about our order. After approx 15 mins of waiting they finally realised that they had left our order on the side of the bar and forgot about it. Too be fair the food wasn't bad, the service was awful though.

    • Value
    • Atmosphere
    • Service
    • Food
Thank cliffy23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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49 reviews from our community

Visitor rating
Rating summary
Date | Rating
  • English first
  • Any
English first
Bugle, cornwall
Level 3 Contributor
18 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
Reviewed February 16, 2012

We went for a friends birthday a couple days before Christmas. When we arrived they showed us straight to our table and asked if we would like anthing to drink. They then left the group of us a nice amount time to look at the menu, they were really quick and efficientr when taking our order through to the kitchen. They were continually topping us up with prawn crackers. When the food was about to come they came and the keep warm trays for the food. When the food came between us and there was 14 of us, no one had a complate the was absoluely amazing and we are looking forward to going there again very soon.

  • Visited December 2011
    • Value
    • Atmosphere
    • Service
    • Food
Thank helspi75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Poole, United Kingdom
Level 5 Contributor
83 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 95 helpful votes
“Good price, good portions, but poor taste”
Reviewed July 6, 2011

We were staying in Atlantic reach a mile or so down the road, so decided to try New Garden. Had driven past it the day before & popped in to get a take away menu, it seemed busy in the take away side, although the restaraunt was quiet. Prices looked reasonable so we phoned through an order & was told to collect in 15 mins, so far so good. Food was ready for collection when we arrived & was hot with good portion sizes, this was where it all went wrong.
This was the most bland & boring Chinese food we have ever had the misfortune to taste. We have eaten Chinese food all around the UK & a good part of Europe & this all tasted the same. We had Duck in Plum sauce, Chicken in Pineapple, & Beef with noodles, all of which could have come from the same pan as we could tell by looking or taste which was which. The rice was OK but nothing special as it was supposed to be the house special.....
All the food was edible but that was about it, not sure if we are being fussy as the take away side was busy every night we went past, or perhaps it is the fact it is the only Chinese take away for miles ( Newquay is 8 miles away). Perhaps the locals put up with the bland taste or have not had better.
All in all an average take away at the very best, I would rather drive to Newquay than use this place again.

  • Visited June 2011
    • Value
    • Service
    • Food
Thank Rugbyman10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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