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“Beware: construction on the adjoining site!!!”

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Hotel Villa Florida
Ranked #22 of 96 Hotels in Puebla
Certificate of Excellence
Mexico City, Mexico
Level Contributor
26 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
“Beware: construction on the adjoining site!!!”
1 of 5 bubbles Reviewed August 10, 2013

We stayed Friday night. No one at the hotel, neither I made the reservation or when we arrived at the hotel, had the decency to let us know there is a construction on the site right beside the hotel. Needless to say that we were woken up very, very early with all the disturbance and commotion that construction of a building, very tall building, makes. The windows of the rooms so old that they do not close properly and the noise can therefore be heard even more than it would be if the hotel had taken precautions and changed the windows for better ones.

I think it is dishonest and a rip off that the hotel does not let the guests know about this BEFORE accepting a reservation and that they charge the same rate! On top of a sleepless night you have to pay $140 USD (no breakfast included).
Where is PROFECO? Where is SECTUR???
Will not ever stay again at this so called hotel again!!!

Room Tip: If you want a good room do not come to this hotel!
See more room tips
  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank Lal6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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178 reviews from our community

Traveler rating
    113
    42
    11
    4
    8
See reviews for
63
20
12
43
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • German first
  • Hungarian first
  • Spanish first
  • Any
English first
Cancun, Mexico
Level Contributor
138 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
2 of 5 bubbles Reviewed December 23, 2011

First I want to start by saying I tried to book this hotel on line, as we are traveling thru Mexico. I could not book on line because it was the night before. It stated to make reservation by calling the 800 number. I did and I was prompted to select the desired hotel .They have 3 hotels. I spoke to a very nice woman, confirmed rate asked for her name. When we arrived, the rate was different and they told me I had spoke to someone at a different hotel. they called the hotel, but yet they would not adjust the rate. That did not start the stay off very well. The wireless didn't work, we had to get a land line. The heater didn't work as the knob was ripped off. We had to change rooms. We asked for a extra package of coffee, we were told no.Not very deluxe or very good front end service.

  • Stayed December 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ourtime
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Villa Florida

Property: Hotel Villa Florida
Address: Boulevard Atlixcayotl No. 1100., Puebla 72810, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Puebla > Puebla
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #22 of 96 Hotels in Puebla
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Villa Florida 3*
Number of rooms: 75
Official Description (provided by the hotel):
Hotel Villa Florida Puebla is definitely the best place to stay in your visits to Puebla.With an excellent location near the most important enterprices and universities, and at least 15 minutes to downtown. ... more   less 
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