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“Business Meeting 24 - 27 April 2012”

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Marriott Puebla Hotel Meson del Angel
Ranked #18 of 95 Hotels in Puebla
Certificate of Excellence
Tulsa, Oklahoma
Level Contributor
51 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Business Meeting 24 - 27 April 2012”
4 of 5 bubbles Reviewed May 3, 2012

This is the third occasion that my company has hosted a technical training meeting at this hotel. The hotel staff has been most accomodating and the facilities have met our expectations.
The meeting room was spacious and the A/V support and internet connectivity was great. We had a few minor issues with extension cords, but nothing to fuss about. We had a large event tent set up outside the conference center with a considerable amount of equipment located within it. The security on location was excellent and the hotel worked quickly to some unexpected needs.
The rooms were comfortable and quiet, the housekeeping staff kept everything clean. We hosted 30 people each day and the meal and service provided to the group worked very well. I hosted a couple of business dinners with a smaller group and the dinner service and food quality was fantastic.
I wish I had more time to spend at the facility, it has a resort feel to it with spacious grounds and extensive and beautiful landscaping. We will return, it has always been a good experience. The town square in Puebla is not to be missed, a very colonial look and feel, great food and architecture...

  • Stayed April 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ukantoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sgonzalez, Director General at Marriott Puebla Hotel Meson del Angel, responded to this review, May 5, 2012
Dear Ukantoo,

Thank you for your review on your recent stay with us!

Your comments are very important to us! We will continue to keep the same level of service and improve it whenever possible.

Also, thank you for your loyalty and we look forward to welcoming you again in a near future.

Sincerely,

Sebastian
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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329 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
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English first
boston
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed April 29, 2012

Although the hotel is not very close to the center of town, it is still a very good choice for comfort and amenities. Nice heated pool, great breakfast included and throughout the afternoon and evening, snacks and drinks were provided free of charge. Expect to pay about 40 pesos (about $5) for a taxi to get into town.

  • Stayed April 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank lpredsosa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sgonzalez, Director General at Marriott Puebla Hotel Meson del Angel, responded to this review, April 30, 2012
Dear Ipredsosa,

Thank you very much for your review!

I am glad you enjoyed our Executive Area, its privacy, breakfast, snacks and drinks.

We hope to welcome you again in the future,

Sincerely,

Sebastian
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
322 reviews
207 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
4 of 5 bubbles Reviewed April 16, 2012

Passing through the area on business I stayed at this large property which is a bit out of town near the industrial zone (dont expect to walk anywhere from the hotel).
My room was in the executive area, it was well proportioned though not as large as I thought it may be given its spacious grounds.
This property has an interesting layout, expect to walk around a lot and traverse some stairs. It may be a challenge for the physically impaired.
The restaurant was very good, the service excellent. The hotel has a nice pool (not enormous but very comfortable). Seemed like a few local families were on staycation during the weekend.
The concierge lounge was good as well though it would have been nice to have some alcohol during the tasty evening snack on the weekend.
Small but modern fitness room was available and the grounds were very pretty with ample space to relax and enjoy watching the hummingbirds make their rounds in the many flowers.

Room Tip: If you have trouble getting around, make it known so the hotel can get you a room near the lobby in...
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  • Stayed April 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank flipper95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sgonzalez, Director General at Marriott Puebla Hotel Meson del Angel, responded to this review, April 17, 2012
Dear Flipper95,

Thank you for such a detailed reviewed on your stay!

I am glad you enjoyed staying with us and were able to relax over the weekend.

Again thank for sharing your experience with other travelers!

Sincerely,

Sebastian
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed March 30, 2012

I enjoyed my stay for the most part and service for the most part was top notch. The food was amazing and landscaping was world class!

I had some issues but I will try this hotel again in a couple of months and hopefully these issues will be fixed so that I can enjoy my stay more and give this hotel a better review.

Room Tip: room 402 was centrally located near the pool, tennis courts and Gym. The mattress I slept on had no...
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  • Stayed March 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank spassotigre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sgonzalez, General Manager at Marriott Puebla Hotel Meson del Angel, responded to this review, March 31, 2012
Dear Spassotigre,

Thank you for taking the time to review your stay with us!

I am glad you enjoyed service, food and the grounds, however, based on the rating and your review, I understand you had some issues during your stay.
I really enjoy reading the reviews as they allow us to improve and who's better positioned than our customers to tell us what we are doing right or wrong. If you have the time, I will send you a message so you can let me know how we can improve and hopefully make your next stay a better one.

Thank you,

Sebastian
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mexico City, Mexico
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed March 27, 2012

We stayed one night here and really liked it. The beds are very comfortable. The staff's attention, especially at breakfast time, is excellent. The only drawback is that are fixing around Puebla.

Room Tip: Executive rooms
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  • Stayed March 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Guillermina G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sgonzalez, General Manager at Marriott Puebla Hotel Meson del Angel, responded to this review, March 29, 2012
Dear Guillermina G,

Thank you for your comments; I am very glad you enjoyed the bedding and service in our hotel!

Unfortunately, as you mention, there is a lot of road construction going on in Puebla at this time which makes traffic a little complicated on certain times of the day, but it they are advancing quite fast and it should not last too much.

Again, thank you!

Sincerely,

Sebastian
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Amman, Jordan
Level Contributor
60 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed March 27, 2012

We stayed at this Marriott twice in the past 6-month. We love the stay. The rooms were clean and the beds were comfortable. We especially love their buffet breakfast. Just add $10USD more, you will have a great buffet for 2 adults and 2 kids. What a value. The service was grade A!

The boys didn't care much for anything the hotel offered, but they love the large play yard and their trembling. They spend hours there at the playground!

  • Stayed March 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ashley Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sgonzalez, General Manager at Marriott Puebla Hotel Meson del Angel, responded to this review, March 28, 2012
Dear Ashley Y,

Thank you for your comments!

I am thrilled that your kids enjoyed their stay as much as you did! This is the idea of a family trip. Also, at this time of the year, the weather is superb in Puebla.
We surely hope to welcome you and your family in the future for a weekend getaway!

Sincerely,

Sebastian
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Raleigh, North Carolina
Level Contributor
10 reviews
3 hotel reviews
4 of 5 bubbles Reviewed March 25, 2012 via mobile

For my first full week businss trip in Puebla I stayed at the Puebla Marriott. Here I discovered a welcoming architectural environment, extremely friendly staff (everyone likes to work on a first name basis), a good workout room open 24 hours, two pools and great value for money. I was working in the FINSA industrial park (near the VW assembly plant) and that was a amere 5 minute taxi ride away. The area of the hotel is industrial and in my opinion not great for walking or running - not necessarily unsafe just not pleasant.

Stayed March 2012
Helpful?
Thank raleigh99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sgonzalez, General Manager at Marriott Puebla Hotel Meson del Angel, responded to this review, March 26, 2012
Dear Raleigh99,

Thank you very much for your review and sharing your opinion with other travelers!

I am glad you enjoyed the architecture, facilities and the service of our hotel. We look forward to welcoming you again in a near future!

Sincerely,

Sebastian
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Marriott Puebla Hotel Meson del Angel

Property: Marriott Puebla Hotel Meson del Angel
Address: Avenida Hermanos Serdan 807 | Fracc. La Fuentes, Puebla 72116, Mexico (Formerly Marriott Puebla Hotel)
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Puebla > Puebla
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Luxury Hotel in Puebla
#10 Business Hotel in Puebla
#11 Family Hotel in Puebla
Price Range (Based on Average Rates): $
Hotel Class:4 star — Marriott Puebla Hotel Meson del Angel 4*
Number of rooms: 296
Official Description (provided by the hotel):
Marriott Puebla Hotel Meson del Angel is the place to be in Puebla, Mexico. We are a top hotel in Puebla, located at the main entrance of the city in the heart of the business area and only 10 minutes from the historic, gastronomic and entertainment district. An oasis for business & leisure travelers. Its striking Mexican style building is surrounded by 30,000 M2 of trees and exuberant gardens, ideal for strolling around or for any outdoor event such as weddings and group meetings. Its renovated Lobby is a space which allows guests to meet and work, enjoy a private moment, a casual meal or drink in its new lounge bar. Appreciate Puebla's famous gastronomy in La Fonda or be delighted in The Original Grill Prime Steak House our new specialty restaurant offering an exquisite Angus Steak's, all under the same roof. This luxury hotel, offers 2 heated swimming pools, 296 guest rooms including 70 executive level guest rooms and 11 comfortable suites with the fastest internet connection, selected bedding, blackout curtains and more are appointed for sublime comfort. ... more   less 
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Also Known As:
Marriott Puebla
Puebla Marriott

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