I come to Puebla every month. I was the second customer on the opening day, and this was my fifth visit. I can tell you that from day one they have done their job.
The hotel is great in terms of location and amenities.
Is inside a classy and small shopping center named El Triangulo, with good restaurants and Starbucks.
The food at the hotel is excellent. The service has improved a lot thanks to the involvement of the manager. I always see her (Rocio is her name), walking around and cheering customers. Great attitude!
I personally don't like very much the kind of decoration of the room sink area, particularly the mirrors. Everything else is great for me.
Keep returning every month!
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