Nice, new hotel. Stayed five nights while visiting our daughter at UDLAP in Cholula. Does not look like the exterior pictured on tripadvisor however (not silver-purple/cream). The lobby is on the seventh floor, but as long as you know it's there, it is a safe arrangement and not a problem. Desk Staff was great, asked for an extra blanket, extra key, etc - no problem. They all speak Spanish and English, in addition some speak French and other languages. Quick service on arrival and departure.
The free breakfast was excellent in my opinion. They always had four hot items - eggs, beans, meat (ham, mini hot dogs,or bacon,etc), and ChiliQuiles (basically breakfast nachos with green or red sauce and queso). Fresh-squeezed orange and grapefruit juice, coffee, cereal, at least four fresh fruits, and pastries (fresh some days, not fresh others). The staff at breakfast were very helpful!
The hotel sent their van to pick us up at the bus station when we arrived - very prompt, excellent service. We reserved the van when we were leaving, but were told last-minute it was broken down and had to take a taxi instead.
The room was nice. We had an eight-floor 2-queen suite with sofa ( the rooms above the seventh floor are larger). Two large rooms with full-wall windows and a great view. Both rooms had flat-screen TVs. Large desk area with chair, microwave, mini-fridge, and armoire/closet(full size ironing board inside limited use), 5' sofa. Not a lot of drawer space- we just lived out of our suitcases. Bath is small and shower leaked onto floor, but not a big deal for us.
Overall, very clean. Bright in the morning- room-darkening drapes couldn't keep the sun from shining in on the sides of the large windows.
We had a car which we would just self-park on the first level of the parking garage (free). Used the pool once first thing in the morning - temperature was perfect, but it wasn't very clean- obviously not cleaned daily like it should be. Tried out the fitness room. It was very hot in the morning with the sun streaming in the large windows. They had a treadmill, horizontal bike, 2 elipticals, and a multi-station weight unit. Two of the pieces of equipment needed repair.
Overall great place to stay! Walk next door to small casino, Krispy Kreme, and Carl Jr. Hamburgers. Short drive to Mega grocery and mall. Would have been nice to have an in-room safe. The beds were very comfortable. We could hear noises from the hall which could be bothersome if the hotel was very busy but it didn't bother us much.
Overall, it was a great value!
- Official Description (provided by the hotel):
- Palmas Hotel is specially designed for the most discerning traveler, offering a unique alternative to your current five star hotel options southwest of downtown Puebla, in Angelopolis Zone. We are committed to exceeding your expectations with sophistication and attention to the best service without boundaries.We offer the perfect event venue for both business and pleasure. Whether it's an important meeting, intimate social gathering, or an all-out gala, your event will certainly make an impression. Make your event monumental in our 5,700-square-feet of meeting space, include the ASOT Ballroom, that can be transformed in seven multifunctional meeting rooms, featuring audio video facilities.You cannot leave the hotel without a dive in our panoramic pool; enjoy the variety of drinks at our sport bar, H2O, watching sporting events of the moment, and burning off some of those calories in our fitness center - all right here under one room at the La Quinta Inn & Suites Puebla Palmas Hotel.You will see the attention to detail in your accommodations, from floor-to-ceiling windows with striking custom furnishings to enhance your experience. Unwind and enjoy the city views, pillow top mattresses, iron with ironing board, 32 inch LED TVs, free wireless Internet access, hair dryer and much, much, more!Enjoy our Free Bright Side Breakfast definitely with a Mexican flair each morning in the Cafeteria La China Poblana. Our Sky Restaurant offers a delicious international cuisine and spectacular views of Volcanoes Popocatepetl and Izztacihuatl. ... more less
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