We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Great, relaxing stay” 4 of 5 bubbles
Review of Casareyna Hotel

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Casareyna Hotel
Ranked #1 of 95 Hotels in Puebla
Certificate of Excellence
Toronto, Canada
Level Contributor
88 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
“Great, relaxing stay”
4 of 5 bubbles Reviewed March 19, 2013

One of the best hotel experiences I've had anywhere. Large room, bed and facilities, impeccably clean and comfortable. Definitely felt a bit out of place in the restaurant as it seemed to be mosly filled with local business people who seemed taken aback by our more casual attire. Also, there were some discrepancies on the check out bill that I didn't notice until we returned home, so make sure to carry your reservation confirmation with you to compare at checkout. Otherwise, I'd stay here again for sure if passing through Puebla.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank urbanfoodie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

711 reviews from our community

Traveler rating
    568
    103
    25
    7
    8
See reviews for
188
299
42
90
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (95)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Any
English first
Grand Rapids
Level Contributor
93 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 bubbles Reviewed March 15, 2013

If location, room size, quality and great price are concerns in your traveling, a must stay in Puebla is the Casareyna Hotel ! You are within walking distance of many historical sites including the place you are staying at ! The in house restaurant is the best around and there is some delicious competitors nearby ! A super jumping off spot to see the Ruins and churches or just to enjoy the wonderful city of Puebla ! A truly beautiful and classy hotel with amenities ! Enjoy ! Skippyfrizz

Room Tip: No elevator and we were on the third floor but no complaints, it's an enjoyable walk, seriously...
See more room tips
  • Stayed March 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Skippyfrizz W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tapachula, Mexico
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed March 10, 2013

All the things that the hotel include are awesome. First i love the location of the hotel is inside of the downtown, the second reason is the service that I persive, all the waiters are efficient and very friendly.
The food is really amazing, I would return to Puebla just for eat all the food that Casareyna have. I want to congratulates all the workers of this Hotel.
And the last thing that I need to say is the environment that have this hotel is really fascinating.

I stayed at the hotel in March 2013.

Room Tip: Master Suite!!
See more room tips
  • Stayed March 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Monserrat E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donaldsonville, Louisiana
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed March 10, 2013

This is truly one of the loveliest hotels I have ever stayed in. The rooms are luxurious, the food is delicious, and the location is quiet. Although the hotel is located a 10 minute walk to the Zocalo there is a lovely park, shopping area, and coffee shop right across from the hotel. There is an ATM machine in the Sanborn's also. Although we weren't in the room very much we did want to watch TV
one night and had some trouble getting it to work. Three employees could not figure it out and told us it was because of the rain. The next night the manager was able to fix it by changing a setting on the remote. I also booked a room with a balcony and was a little disappointed that the balcony was a window looking out on a rooftop with plants. So my advice is do not pay for a room with a balcony. When I asked the front desk about it they did refund a portion of my room rate. Apparently there is one room with a true terrace but I don't know if it is rented out to the general public.
The breakfast is included with the room and it is really delicious. Actually some of the best yogurt I have ever eaten. We also ate dinner every night at the hotel and were not disappointed.
The hotel is absolutely beautiful and filled with amazing artwork. The staff was friendly and kind and I would highly recommend staying at this amazing boutique hotel.

  • Stayed July 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jbrauwn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
42 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed March 9, 2013

We stayed for three nights in November. When we arrived we were pleasantly surprised by how big the room was and how much storage space there was. The bathroom was also quite large. The restaurant and food, where we ate breakfast, were pleasant and enjoyable.

The staff was friendly and helpful. Late at night they did not speak much English but spoke enough, and during the day they spoke English very well and were quite helpful. I needed to make a call to a cell phone from my cell phone and could not for the life of me get it to work, but they did. They also helped arrange our transportation to the bus when it was time to leave.

I don't remember what it cost but do remember thinking, Wow! A place like this for this price?? It was an amazing value.

It's not the very best location, being about a 20 minute walk from the Zocalo, but not bad.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank SP100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed March 9, 2013

We chose this hotel for it's small and boutique nature.
You should know that the location of the hotel is ok, but because of traffic patterns it is very difficult to move around if you are bringing a car. The hotel service and rooms are excellent. The staff was very helpful!! The rooms are also very spacious and well equipped. Truthfully we found the hotel beautiful and tastefully done.
The food at the restaurant is very very delicious. I would have given this hotel 5 stars if not for this issue:
The hotel constantly books events (especially during breakfast, but also for dinners) in their patio or dining room. The events range from 30-100 people. Of the 4 days that we stayed at the hotel 3 of them had an outside event. When there is an event planned in the hotel, the service at the restaurant goes down. Even the quality of the amazing food went down as well. Management was apologetic about the issue, but they were unwilling or unable to do anything more about the issue. It can be a bit frustrating to stay at such a high end hotel and have such a disappointing service experience (especially related to eating at the hotel).

I would return to this hotel again, however, make sure that if you want to eat here (and it is some of the best food in Puebla, so it is very worthwhile) make sure to make reservations for all meals and find out if there is an event going on at the same time. Everything else about the hotel was lovely.

Room Tip: Most of the rooms are really beautiful. Regardless of where you stay there are large echoes througho...
See more room tips
  • Stayed March 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Jorge L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed March 6, 2013

Others have said it, and they are right. Our room was spacious and comfortable with a sunny balcony area. The bathroom was large and well appointed with a good shower. The hotel was a pleasure to stay at with well presented public areas, excellent and friendly service and very good food as well. If you are visiting Puebla, stay here. You will have a just under 10 minute walk to the Zocalo but it is absolutely worth it, and quieter too.

Room Tip: We could hear the reception phone from our room, but it was not intrusive and did not spoil the stay...
See more room tips
  • Stayed February 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Colin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Puebla hotels
0.7 mi away
NH Puebla Centro Historico
0.3 mi away
Meson Sacristia de la Compania
0.2 mi away
Casona Maria
Casona Maria
#6 of 95 in Puebla
4.5 of 5 bubbles 159 reviews
Show Prices
Show Prices
Show Prices
0.5 mi away
EL Sueno Hotel & Spa
EL Sueno Hotel & Spa
#15 of 95 in Puebla
4.5 of 5 bubbles 277 reviews
0.3 mi away
Casona de la China Poblana
0.1 mi away
La Purificadora
La Purificadora
#24 of 95 in Puebla
4.0 of 5 bubbles 318 reviews
Show Prices
Show Prices
Show Prices

Been to Casareyna Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Casareyna Hotel

Property: Casareyna Hotel
Address: Privada 2 Oriente 1007 | Col. Centro, Puebla 72000, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Puebla > Puebla
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites
Hotel Style:
Ranked #1 of 95 Hotels in Puebla
Price Range (Based on Average Rates): $
Hotel Class:4 star — Casareyna Hotel 4*
Number of rooms: 46
Official Description (provided by the hotel):
Beautiful, cozy and charming hotel, located at Puebla's downtown, right next to the convention center. Casareyna offers big, comfortable and luxurius rooms plus an awarded fine dining Restaurant. The facilities include a certified Talavera boutique with factory prices, outdoor patios, bar, meeting room and much more.Great service and a single goal: Your total satisfaction. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Cheap Tickets and Jetsetter so you can book your Casareyna Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing