I want to complain about your service. Today I book two hotel rooms on Expedia and received the confirmation mail with the amount charge. After two hours I got the call from the Cantera hotel telling me that the hotel was booked for a group, so that they could not comply with the made by Expedia.
I do not understand whether Expedia's fault for having a bad internet system or the hotel's. The truth is that I am very angry with both for offering and allow it to make reservations in places that are suppose to be full. So I recommend you to be ware of this type of situations. Because, they don`t offer you any solutions to the problems.
Good luck in using Expedia and staying in this hotel
- Official Description (provided by the hotel):
- Cantera 10 Boutique Hotel, located in the heart of Morelia, offers 15 uniquely suites, which are designed to privilege the rest and relaxation in a modern and elegant envioronment. During your stay, you will find in your suite unforgettable details, some suites have outdoor bathtub with jacuzzi for strip down to the most stress of executives or become the perfect setting for a romantic encounter endless . In some suites enjoy a beautiful view of the cathedral that will leave you breathless. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Booking.com, Hotwire, Expedia, Odigeo, Travelocity and Jetsetter so you can book your Cantera Diez Hotel Boutique reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.