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“Fantastic Location combined with excellent Value”

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Pandanus Palms Resort
Reviewed January 3, 2013

My family just spent three wonderful days at Pandanus. We booked a three bedroom villa for three families and it worked wonderfully.
The bedrooms are small but adequate ( we have an infant and a toddler and my sister has a 7 year old) and the living room/kitchen area is more than enough for the intended number of people.
The amenities are ok, there is a small pool, a tennis court, a good restaurant ( separate from the hotel) as well as a reception that is manned during office hours - the big selling point for Pandanus is the location! High up on a cliff, we had sea view from our balcony as well as 15 min walking / 5 min car ride to several very good beaches. In all, the 3 bedroom villa offered exactly what we were looking for - good value base to explore the wonderful island of North Stradbrook.

  • Stayed: December 2012, traveled with family
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Thank Poyan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded January 5, 2013

Thank you for taking the time and effort to review Pandanus Palms Resort. I am very pleased to hear you had a great time exploring North Stradbroke Island and enjoyed staying with us. We look forward to accommodation you again in the future should you wish to return.

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52 - 58 of 64 reviews

Reviewed December 8, 2012

We stayed at Pandanus Palms Resort early December 2012, and by in large enjoyed our stay. Accomodation on Stradbroke does not seemed to have changed in the last 20 years and most of the accomodation on the island is looking a bit tied and dated and Pandanus Palms is no exception to this. If I was to compare the standard of the resort to world standards, I would be putting it at 2-3 star range at 4 star pricing. Its a bit of a shame that the island doesn't have a really nice resort like the ones that can be found on the whitsundays, as i think that it would do really well here. OK putting all the negatives aside, The villas were nice and tidy and well apointed for a lengthy stay. The staff were lovely and helpful, there is a small pool and tennis court, we didn't try the restaurant but heard that the food there was nice. The rooms weren't serviced at all during the 3 night stay which didn't really suprice me as the complex is more or less a blockof holiday units than a resort or hotel. I have read on the reviews here that the views were to die for. But some people might be a bit disappointed, the views are a little bit restricted and you need to view them over the tops of roofs and countless tv antennas.

Likes
- Townhouses (Villa's) were well appointed, Balconies have B.B.Q's and large sun umbrella
- Kitchen was well equipped
- Large flat screen t.v with usb input
- DVD player, DVD's can be hired from the small reception/shop
- well equipped laundry with dryer

Dislikes
- No air-conditioning, just really really old noisy ceiling fans
- Distance from the beach
- Many cupboard doors had broken hingers and were falling off.
- Old tied bathrooms
- Sand inside our bed on the first night (Left from previous people)

Stayed: December 2012, traveled with family
Thank Paddles1964
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded January 5, 2013

Thank you for making the effort and taking the time to review Pandanus Palms Resort. We value your comments and endeavour to make improvements where we can. The views at the resort differ, depending where on the hill you are staying. The front row which we call 'Beach & Ocean View villas' (lowest on the hill) have 180 degrees, uninterrupted views of Home Beach below and out towards Moreton Island and after reading your description of the view it appears that you were staying in one of the two rows behind the front row where the views are limited. These villas are called 'Ocean View villa'. This is just for reference should you wish to return to our beautiful island.

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Reviewed November 30, 2012

My mother and I stayed for 3 days in October this year-our 1st visit to Stradbroke Island.Everything exceeded our expectations-from the lovely, clean and well stocked villa, the unbelievable views and the friendly and helpful management.We were absolutely delighted and will stay there again if we return to Straddie.I have told all my friends that this resort is THE place to stay.
The balcony upstairs was a delightful place to have breakfast and take in the ocean views.
Only suggestion would be the intallation of a soap dish in the shower but otherwse terrific!

  • Stayed: October 2012, traveled with family
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Thank Jenny B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded January 4, 2013

Thank you for taking the time to write a review. I am very happpy to hear you and your mother had a great time and are making recommendations to all your friends. Your feedback is welcomed and the issue with the soap dish has now been rectified. I hope to see you again soon.

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Reviewed November 5, 2012

We didn't stay at this resort but we went to the restaurant for dinner. The food was very good but the Cheesecake was sensational - it was freshly made from a lady down the road and was one of the best i have ever tasted.... Well worth popping in if you are in the area!

  • Stayed: October 2012, traveled with family
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Thank L0u_Traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Annette H, Manager at Pandanus Palms Resort, responded to this reviewResponded November 14, 2012

Thank you for taking the time to write a review about the Whales Way Restaurant which is nestled within our resort. I passed your review onto the owner/operator of the restaurant, Brenda, who was most appreciative of your kind words.

If you do return for a meal you may wish to stay with us at Pandanus Palms Resort, where you can easily return home after an evening meal or a drink at the cockail bar. We would love to have you as a guest.

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Reviewed September 27, 2012

We have just returned from a 3 night stay at Pandanus Palms. The rooms are fantastic and the views - amazing. Whales passing every day. The hosts, Annette and John are lovely and ensure your stay is a memorable one. We had dinner in the resort restaurant and it was excellent. Our room was 2 bedrooms and had everything we needed. It was a shame we could only get away for 3 nights - I could stay there forever. I would highly recommend this resort and holiday destination.

  • Stayed: September 2012, traveled with family
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1  Thank tropicalholidayho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Annette H, Manager at Pandanus Palms Resort, responded to this reviewResponded October 3, 2012

Thank you very much for taking the time to write a review after your short stay recently and also for your kind words. It is much appreciated to recejve your feedback and we would love to see you stay with us again in the future and hopefully offer you the same experience.

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Reviewed September 12, 2012

Stayed at Pandanus Palms recently for 2 nights; namely to attend a Birthday part on the island. Our apartment had everything we needed with 2 bedrooms downstairs on entry level and upstairs a spacious kitchen, dining and living room. Plus we ha balcony (though no huge) with a BBQ and the views to the ocean were superb.
Found it a nice and relatively easy walk to Cylinder Beach (10-15mins) and to the central Point Lookout area including the gorge walk (about 30mins). There are bus stops just down the road to catch the local bus to/from Dunwich and Point Lookout.
The gelato place in Point Look - Oceanic Gelato - excellent!!!
The Little Ship Club in Dunwich - excellent food and drinks. Invited to a birthday bash there the view particularly at sunset is amazing. And before we jumped on the water taxi back to the mainland we stopped by for a cool beverage and a bite to eat - the BEST curry prawn pie ever.

Room Tip: We were in a 2 bedroom villa - no. 9; other facilities including a tennis court and swimming pool th...
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  • Stayed: September 2012, traveled with friends
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Thank AndrewC02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Annette H, Manager at Pandanus Palms Resort, responded to this reviewResponded September 14, 2012

Thank you for taking the time to write a review and thank you for your kind words. I am pleased to hear you enjoyed your stay on North Stradbroke Island for the birthday party and did not find getting around too difficult.
I also have enjoyed the seafood pies and the lovely sunsets at the Little Ships Club in Dunwich and get there as often as I can.
I hope to be able to welcome you again one day should you wish to return to Point Lookout.

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Reviewed August 26, 2012

Stayed in this Resort twice and never had a problem.
The rooms were always clean. The views a amazing and if you are traveling in July you can even see the whales from the room.
The Villas are very spacious with queen beds in both rooms. Front room has a balcony and awesome views. The bathroom was very clean and looked like they just renovated it. The kitchen is very modern with all the facilities you need. We took all our own food over from the main land but some of the restaurants are ok. Just typical Island prices.
The only thing i would say, it could do with a new couch. The old one looks very used and not very inviting. Also we washed the dishes before we used them.
If you have to use the internet just beware as it is quite expensive to use.
There is a tennis ground and a swimming pool. Also parking on site.
But I would not recommend the restaurant on site. Went there the first time and it was amazing. But since then it's been sold off and the new owners need a lesson or two in cooking and service.
Would stay at this resort every time. Annette is very helpful and welcoming.

Room Tip: Ocean/ Beach villa
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  • Stayed: April 2012, traveled as a couple
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Thank Wooly84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Annette H, Manager at Pandanus Palms Resort, responded to this reviewResponded August 29, 2012

Thank you for taking the time to write a review after your stay with us recenlty. We value your comments and love the fact that you find our villas clean and the views were enjoyed. I shall pass on your comments about the couch to the owner of the unit and see if we can have that replaced and sorry to hear that the dishes needed to be washed. That's something I need to address with the cleaners as it's not good enough that you needed to wash them. They should be clean when you arrive and I apologise for this.

The internet is unfortunately supplied by a providor who sets the price and I will be in contact with them with your feedback.

I have also passed your review on to the Whales Way restaurant for their consideration.

I hope to be able to give you a better experience next time you come to visit and thank you for your kind words.

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Additional Information about Pandanus Palms Resort

Address: 21 Cumming Pde, Point Lookout, Redland City, North Stradbroke Island, Queensland 4183, Australia
Location: Australia > Queensland > Brisbane Region > Redland City > North Stradbroke Island > Point Lookout
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #2 of 3 Specialty Lodging in Point Lookout
Price Range: $103 - $215 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Pandanus Palms Resort 3.5*
Number of rooms: 28
Official Description (provided by the hotel):
Pandanus Palms Holiday Resort provides distinct private resort accommodation choices with our two bedroom and three bedroom villas. All are self catering with large living areas and private balconies with modern conveniences, own BBQ, undercover parking and unsurpassed ocean views. ... more   less 
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Also Known As:
Pandanus Palms Resort North Stradbroke Island/Point Lookout, Australia

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