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“Great Spot”

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Pandanus Palms Resort
Brisbane, Australia
Level Contributor
111 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
“Great Spot”
Reviewed January 5, 2012

Large roomy town house with a great balcony. Everything thought of and provided. Only down side is the 9am exit when ferry does not depart until 6pm. Great spot, close to great beacehes, and lovely holiday accommodation.

  • Stayed January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MarieS1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Annette H, Manager at Pandanus Palms Resort, responded to this review, June 2, 2012
Thank you for taking the time to write a review about our property and your kind words about the management. Your comments about the presentation and the TV reception have been noted and acted upon and we hope that you might see a difference if you wish to return in the future to our beautiful slice of paradise on North Stradbroke Island.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (34)
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English first
Brisbane
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed March 11, 2010

I stayed for four nights in an "ocean view" unit with my wife and visiting sister on a special deal that offered four nights, including ferry to the island for our 4wd plus passengers, for $500. This was excellent value, especially given that the normal ferry return alone would have been $135.
The unit was a two-storey villa with good ocean views from the upper floor, and a nice balcony with barbecue. The main bedroom (double bed) was spacious and the bed and pillows comfortable. The second bedroom (two single beds) was more cramped but adequate. The bathroom was spacious and well laid-out, but the separate toilet was cramped.
Upstairs was the kitchen/living area. The kitchen was modern and fairly new, really very good and well-equipped, and the living area light and comfortable with a good
TV and DVD (though only a limited range of digital channels). There were good ceiling fans in all rooms.
The resort itself was fairly basic: a small swimming pool (adequate for us but would get crowded in high season), tennis court, and an on-site restaurant (Amis) that appeared to be independently operated and did not seem to be open while we were there. This did not matter to us, because we were prepared and wished to be largely self-catering, but could be a problem for travellers more used to eating out.
The location of the resort meant that transport was needed to the many excellent beaches in the area and to the cafes and few shops in Point Lookout. Again, this was not a problem for us and probably would not be for most travellers attracted to this sort of self-catering accomodation.
Our only complaints were three. First, some of the crockery was chipped while the previous tenants had done a poor job of washing-up crockery and cutlery, and apparently the cleaner had not noticed or taken action on any of this. Secondly, the villa contained only one old and noisy air-conditioning unit (in the main bedroom) - not a major problem for us, but ac would have been useful on one of the nights. And thirdly, the small backyard (with clothes line) was messy and untended with dead leaves and dying plants all over the place.
Ending on a very positive note, the managers were extremely friendly, helpful and accomodating. Our original booking coincided with a period of heavy and constant rainful, and cool days. I 'phoned on the morning we were booked in, only two hours before the ferry time, and asked about the options for postponement. I had got to the stage where I was willing to sacrifice the $100 deposit I had paid, but the person I spoke to had no problem in changing the booking for both the unit and the ferry at such short notice. This was kind and thoughtful and made good business sense, and I'm happy to recommend the resort to anybody with own transport and looking for a self-catering holiday on a beautiful island, within easy reach of beaches and local amenities.

  • Stayed March 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank BrisbanePassionfruit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pandanus Palms Resort

Property: Pandanus Palms Resort
Address: 21 Cumming Pde, Point Lookout, Redland City, North Stradbroke Island, Queensland 4183, Australia
Location: Australia > Queensland > Brisbane Region > Redland City > North Stradbroke Island > Point Lookout
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #2 of 3 Specialty Lodging in Point Lookout
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Pandanus Palms Resort 3.5*
Number of rooms: 28
Official Description (provided by the hotel):
Pandanus Palms Holiday Resort provides distinct private resort accommodation choices with our two bedroom and three bedroom villas. All are self catering with large living areas and private balconies with modern conveniences, own BBQ, undercover parking and unsurpassed ocean views. ... more   less 
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Also Known As:
Pandanus Palms Resort North Stradbroke Island/Point Lookout, Australia

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