I regret being negative about our stay at Sun Bay Hotel as the owner and staff were very friendly and helpful, however they really need to improve the decor to fit with the 21st century expectations at prices of over £100 per night.
The setting is wonderful - pretty cove in an area of natural beauty and for that alone it is worth a visit to the restaurant - but unfortunately not to stay at Sun Bay hotel.
The food however is excellent - both breakfasts and the one evening meal we had were above average.
The main problem was the lack of detail re caring for guests and the appalling decor of the bedrooms.
As the previous reviewer noted an overflowing bin at the entrance is not a good start and the dog poo bag on the verge could surely be removed. There was not enough car parking for the residents - with at best 12 spaces for 15 rooms - we had to park in the pay bays opposite the hotel.
We booked 2 rooms for 2 couples both were classed as family rooms. Room 12 (my daughter and son-in-law stayed there) was not too bad although the bathroom was not up to standard and the shower cold. The main problem in this room was the lack of cleanliness in that there was a pile of dog hairs next to the bed - my daughter wondered why her eyes were itchy the whole time we were there. My husband and I stayed in room 14 which in no way is large enough to be classed as a family room - it was so stacked with beds and heavy furniture (1 double bed, 2 bunk beds, 1 wardrobe and 2 chest of drawers) in a room approx 10x12 that there was not even a chair to sit on or bedside tables and only one bedside light - surely this is a minimum expectation at these prices! The bathroom however was good and clearly recently refurbished. In both rooms the wallpaper was ugly, cheap 1970s - just a lick of paint would improve the look no end.
I understand from speaking with the owners that their intention is to build a completely new hotel in a couple of years and I'm sure it will be fantastic - but in the meantime they need to think about what their paying customers are getting today and make a great deal of improvements in the rooms we stayed in.
My guess is that they are gradually updating rooms as many reviews rave about the place and people in the lounge we overheard were saying they stay at Sun Bay hotel as often as possible - unless they have very peculiar ideas about what is acceptable they must have been staying in much better rooms than us!
- Official Description (provided by the hotel):
- 14 bedroomed family run hotel 50 yds from the golden sandy beaches of Hope Cove. Dog friendly, we are on the world famous South West Coast path, the hotel was refurbished in 2009 and boasts a spacious sun terrace from which to enjoy breath taking views out to sea. Our restaurant is rapidly becoming the destination of choice for all those who love fresh locally produced fare and our speciality is locally caught sea food which is landed daily.We hope you will come and stay. ... more less
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- Also Known As:
- The Sun Bay Hotel Hope Cove, Devon