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“Overall Good but work is needed (2 night stay) but great to stay with dog”
Review of The Sun Bay Hotel

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The Sun Bay Hotel
Ranked #2 of 4 Hotels in Hope Cove
Reading, England, United Kingdom
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Overall Good but work is needed (2 night stay) but great to stay with dog”
Reviewed July 8, 2013

We stayed here due to its good reviews for taking dogs and I have to admit they could not have done more to make our dog welcome and this review may have constructive comments but was overall a good stay and we'd probably stay again if we couldn't find anywhere better for dogs.

We are a couple with one small dog, we'd booked a seaview and were moved to the back of the hotel looking over the garden but we couldn't access this from the room and the village hasn't got a large green space. Hotel could think about specialising and having a small exercise area for dogs. Dogs aren't allowed on the beach as we were bluntly told by an official on the beach. Take a walk to a cottage just opposite hotel and there is a lane, walk up that to a large open field where they can run but for Orla it was like Disneyland as rabbits everywhere so she certainly got tired running after them.

The hotel room is BADLY in need of updating. The bathroom will take you back to the 70s and the shower was non-existent but the bath is huge so we did enjoy soaking after a long day. In this day and age there should be a certain standard of shower etc in any room. the rooms were spotlessly clean, the bathroom suffered from stains down the wall next to the sink . which could easily have been wiped off and a fresh coat of paint in colours would change the room without much cost. The bed was incredibly comfortable - it was hard to get up for breakfast! There was space for the dog to sleep but the furniture was mixed modern and old and didn't really work - the hotel has such opportunity with little cost to become very modern but this may not suit clientele. Just needs updating but spotlessly clean and the photos of the room show us having thrown the covers over - not the hotel :) - the room was spotless and just one bug bear of ours which was towels on the bed rather than in the bathroom. 2 very large 3/4 beds make up the double and finally good pillows in a hotel!

There is no phone signal - free walkin wifi is provided and works well on laptops but on iphone5 it couldn't stay connected and users should be aware it will try to force you onto the hotels own BT wifi so that was an issue for us as our friends were in Salcombe so we couldn't keep in touch except through email. Whole village has no signal. Had we been on our own it wouldn't have bothered us. Hotel was great at helping us sort things out.

The lady who welcomed us and the breakfast lady couldn't have done more to make us welcome, fussing over the dog and even got me a huge bag of ice when I twisted my ankle. unlike many hotels you are provided with a conservatory to eat rather than being asked to sit like 2nd class citizens in bars to eat when you take a dog. The conservatory was light and airy and dog bowls all over the terrace. Orla happily flopped down as we ate. it is a great place to stay with a dog as they're just guests rather than an inconvenience.

We ate in the hotel on the first night when we'd decided not to and we are very glad we did - the chef is a real find, food was superb (except the chips which were the new kind that to me feel burnt - on sending back they were very good) - the quality was exceptionally high and it is a shame he didn't do breakfast which was very poor. There were so many small touches if addressed, could have made a huge difference - get rid of the vile small rip packets of sauce and have bottles which just look better and provide quality confidence. Change them between breakfast and dinner - salad cream sachets and vinegar at breakfast aren't good to see. Breakfast is the treat we always look forward to when away but have to say it was poor - no fresh fruit on the first day and only very limited selection on day 2 - usual continental stuff and Tesco bread for toast. Bacon wasn't good and the sausage tasteless but their poached egg was amazingly soft and broke well. Horrid butter sachets yet could easily have small ramekins of fresh butter. I wish the chef designed breakfast as it could have been so much better and did disappoint.

Overall very welcoming, comfortable and just needs updating but they do have application to do a rebuild. Worth trying.

  • Stayed July 2013, traveled as a couple
    • Value
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Helpful?
2 Thank Colmci
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
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Traveler tips help you choose the right room.   Room tips (95)
Date | Rating
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  • French first
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English first
Exeter, United Kingdom
2 reviews
Reviewed July 2, 2013

We had a very enjoyable stay at this hotel. The staff were very friendly and helpful. The food was very good, and the full english breakfast can be recommended. I suggested a better selection of fresh fruit which has now been sorted. The room was rather dated but very clean and tidy

Room Tip: Can recomment the sea view bedrooms
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  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Mary P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cambs
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed June 22, 2013

Very welcoming, with truly great cream teas. Great view point to watch the tide and spray coming and going. May not be in the hub of Hope Cove but has the best walks around, our dog loved the walk up onto Bolberry Down.
The rooms are compact and the ensuite very tight but if you don't want to spend a lot of time in your room not a problem and the lounge has great views and very comfortable.

Room Tip: obviously the rooms at the front have the best views out onto the sea
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  • Stayed June 2013, traveled as a couple
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    • Location
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Helpful?
1 Thank LornaBrown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warrington, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 19, 2013

The second time we've stayed at Sun Bay and each time it's been excellent. An excellent hotel in a truly beautiful and relaxing spot in a friendly and welcoming part of the UK. Whisper it quietly but we think it nicer than Cornwall! We take our dogs with us and it's important they're not viewed as a problem as it would make us uncomfortable. The team at Sun Bay however make us all welcome and it's always a shame when we have to leave. Just as importantly the food is excellent: as good as the welcome and atmosphere. Highly recommended.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank PaulW9142
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cadiz, Spain
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 13, 2013

Difficult to add to Bertie W's incisive assessment.....but this was a very special place with very special people. A particular skill and strength of character is required to be able to welcome and handle 8 potentially difficult customers down from London for a weekend's golf. Clearly embracing the dictum of "be the opposite, or more so", owners Simon and Corinne assisted with the construction of the stage for "Mastermind", which must have tested the hotel's HSE management system to the full, cleared the lounge of furniture in preparation for the Carpet Bowls Championship, and both participated in the the Championship with Simon being eventually defeated in the Final at 1am. All this without making any mistakes in the "day job"....faultless breakfast with Sue (Susan when naughty), very pleasant rooms, good beer, excellent dinners and a very happy and welcoming atmosphere maintained throughout. Not forgetting Michelle of course who added so much to the general warmth and friendliness of the place.
It is a long way from home but I hope very much to be able to make a return visit, and meanwhile my sincere thanks to Simon, Corinne, Michelle and Sue.

  • Stayed May 2013, traveled with friends
    • Value
    • Location
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Helpful?
1 Thank PaulDDubai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jersey, United Kingdom
Level Contributor
233 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 142 helpful votes
Reviewed June 7, 2013

Ah now , down the leafy lanes , on and on we go ....the sun glimmers brightly on the calm sea ... hope springs and luck favours us as " Chains " our golf group organiser has selected Sun Bay ... and oh how well the reviews read , our expectations rise.....and there we arrive ...a positive welcome and an airey shared room , bright view ... holiday heaven , we are in buoyant mood , wines flow , beer on tap ...and there she appears ....Corinne , attractive yet controlled, focussed and clear , she gets the measure of our village idiot "mental " rolls with the junior humour ... destacks the pavlova , fish and chips fresh and tempting .... Simon manning the bar ... suspicious of our intent but a man of worldly peace .... hes seen it all and a harmonious balance is established , respect on all sides .....full english , sue a delight....carpet bowls is played , Simon is adept ...

How lucky we all are .... this is about decency , genuine hospitality , wanting us to have fun .... lovely guests , coping with london influx but very quickly feeling this is home , relaxed , unpretensious , restful , wonderful local golf , a decent pub and returning daily to Corinnes bosum of friendly response and humour ...

And Michelle , thank you , clearly efficient and lovely ... steering the direction , calmly ....

A great family hotel , lovely location , a place to relax ... take it all in and breath again ... before the long drive home ... as to sleep quality ... hard to comment as we had little as late eve bowls were played and wine flowed .....a trip consigned by all to a great lgw ( lads golfing weekend )

Room Tip: all rooms seem to have a bay view
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  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Bertie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rowley Regis
Level Contributor
52 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed June 4, 2013

A great hotel, great location,we stayed at the sun bay hotel for a short break , over the bank holiday ,room seven, the staff where friendly and good company, the location of The sun bay hotel is stunning,the views are fantastic, the food in the restaurant is very good top marks to all the staff , Hope cove is a little gem,will be back

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank davidr1066
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Sun Bay Hotel

Property: The Sun Bay Hotel
Address: Inner Hope Cove, Hope Cove, Salcombe TQ7 3HH, England
Location: United Kingdom > England > Devon > Salcombe > Hope Cove
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Hope Cove
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Sun Bay Hotel 3*
Number of rooms: 14
Official Description (provided by the hotel):
14 bedroomed family run hotel 50 yds from the golden sandy beaches of Hope Cove. Dog friendly, we are on the world famous South West Coast path, the hotel was refurbished in 2009 and boasts a spacious sun terrace from which to enjoy breath taking views out to sea. Our restaurant is rapidly becoming the destination of choice for all those who love fresh locally produced fare and our speciality is locally caught sea food which is landed daily.We hope you will come and stay. ... more   less 
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Also Known As:
The Sun Bay Hotel Hope Cove, Devon

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