We stayed here due to its good reviews for taking dogs and I have to admit they could not have done more to make our dog welcome and this review may have constructive comments but was overall a good stay and we'd probably stay again if we couldn't find anywhere better for dogs.
We are a couple with one small dog, we'd booked a seaview and were moved to the back of the hotel looking over the garden but we couldn't access this from the room and the village hasn't got a large green space. Hotel could think about specialising and having a small exercise area for dogs. Dogs aren't allowed on the beach as we were bluntly told by an official on the beach. Take a walk to a cottage just opposite hotel and there is a lane, walk up that to a large open field where they can run but for Orla it was like Disneyland as rabbits everywhere so she certainly got tired running after them.
The hotel room is BADLY in need of updating. The bathroom will take you back to the 70s and the shower was non-existent but the bath is huge so we did enjoy soaking after a long day. In this day and age there should be a certain standard of shower etc in any room. the rooms were spotlessly clean, the bathroom suffered from stains down the wall next to the sink . which could easily have been wiped off and a fresh coat of paint in colours would change the room without much cost. The bed was incredibly comfortable - it was hard to get up for breakfast! There was space for the dog to sleep but the furniture was mixed modern and old and didn't really work - the hotel has such opportunity with little cost to become very modern but this may not suit clientele. Just needs updating but spotlessly clean and the photos of the room show us having thrown the covers over - not the hotel :) - the room was spotless and just one bug bear of ours which was towels on the bed rather than in the bathroom. 2 very large 3/4 beds make up the double and finally good pillows in a hotel!
There is no phone signal - free walkin wifi is provided and works well on laptops but on iphone5 it couldn't stay connected and users should be aware it will try to force you onto the hotels own BT wifi so that was an issue for us as our friends were in Salcombe so we couldn't keep in touch except through email. Whole village has no signal. Had we been on our own it wouldn't have bothered us. Hotel was great at helping us sort things out.
The lady who welcomed us and the breakfast lady couldn't have done more to make us welcome, fussing over the dog and even got me a huge bag of ice when I twisted my ankle. unlike many hotels you are provided with a conservatory to eat rather than being asked to sit like 2nd class citizens in bars to eat when you take a dog. The conservatory was light and airy and dog bowls all over the terrace. Orla happily flopped down as we ate. it is a great place to stay with a dog as they're just guests rather than an inconvenience.
We ate in the hotel on the first night when we'd decided not to and we are very glad we did - the chef is a real find, food was superb (except the chips which were the new kind that to me feel burnt - on sending back they were very good) - the quality was exceptionally high and it is a shame he didn't do breakfast which was very poor. There were so many small touches if addressed, could have made a huge difference - get rid of the vile small rip packets of sauce and have bottles which just look better and provide quality confidence. Change them between breakfast and dinner - salad cream sachets and vinegar at breakfast aren't good to see. Breakfast is the treat we always look forward to when away but have to say it was poor - no fresh fruit on the first day and only very limited selection on day 2 - usual continental stuff and Tesco bread for toast. Bacon wasn't good and the sausage tasteless but their poached egg was amazingly soft and broke well. Horrid butter sachets yet could easily have small ramekins of fresh butter. I wish the chef designed breakfast as it could have been so much better and did disappoint.
Overall very welcoming, comfortable and just needs updating but they do have application to do a rebuild. Worth trying.
- Official Description (provided by the hotel):
- 14 bedroomed family run hotel 50 yds from the golden sandy beaches of Hope Cove. Dog friendly, we are on the world famous South West Coast path, the hotel was refurbished in 2009 and boasts a spacious sun terrace from which to enjoy breath taking views out to sea. Our restaurant is rapidly becoming the destination of choice for all those who love fresh locally produced fare and our speciality is locally caught sea food which is landed daily.We hope you will come and stay. ... more less
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- Also Known As:
- The Sun Bay Hotel Hope Cove, Devon