My husband & I spent three weeks at this resort & apart from the usual bad experience with lying Time Share salespeople which is integral to Vidanta's modus operandi, & for that matter all these fancy resorts in Mexico, we really enjoyed our stay. We alternated between a one bedroom & a studio and have decided it is better to have a one bedroom. The view of the pools & ocean is lovely & the rooms are spacious & well cleaned. The key to this resort is the staff : front desk, Geraldo & others, the concierge, Romel, is absolutely amazing, courteous & incredibly helpful, the maids who cleaned our room were wonderful, again, helpful, courteous & friendly, & Dora, in house-keeping did everything to assist. We were given a fridge to use in the studio, extra knives, some cups & bits & pieces which just helped make our time more enjoyable. We spent some days around the pool & Lucino was very helpful in bringing my husband drinks. The staff running water aerobics & activities were also very courteous, friendly & professional. We would walk into San Jose to enjoy the restaurants there or head down towards Mega, (where we shopped as the resort is somewhat pricey) and try others there. We were really looking forward to moving on to the last part of our holiday at The Grand Mayan in Riviera Maya as a consequence, but the service is not a patch on what we received at San Jose. The resort may be smaller but the staff, even bell boys & ground staff, are what makes this place; we thoroughly enjoyed our time here. However, we have made up our minds that we are not interested in the free breakfasts any more as the Time Share presentations are just not worth it. You'd think that Vidanta would learn as when one signs there are always "discrepancies" & customer service has to come in to rectify the situation; but when money is the driving force I guess stretching the truth doesn't matter!!
- Also Known As:
- The Grand Mayan Los Cabos Hotel San Jose Del Cabo
- Wyndham San Jose Del Cabo
- San Jose Del Cabo Wyndham
- Cabos Grand Los Mayan
- The Grand Mayan Los Cabos San Jose Del Cabo