The title says it all. Overall nice place but not sure if I would go back
My wife and I looked at a lot of hotels before we decided on this place. We had been to Cabo before and wanted to try something new so this place had the best deal we found for the time we needed. We booked this place using booking.com which had the best rate. We picked a one bedroom suite for the fourth of July holiday. So here is my review:
1- The pools: That was the highlight of the place I would say. The hotel had a very nice and large pool. It never felt crowded. There needs to be more lounge chairs around the pool but for the most part we didn't have a problem finding one. The pool was definitely very relaxing and ideal to get a nice tan. It was one of the best pools we had been to. It was overlooking the ocean and there were lounge chairs and beds on the beach too which is really nice, especially at night time if you want to enjoy a nice drink by the ocean
2- The rooms: Very large. They were more like a small suite, or apartment. Very clean. There was a fridge and a stove. Ideal for a larger party or small family. Also saved a little bit on food. we kept our drinks in the fridge so it was nice and chill. The lighting is definitely on the darker side, as most people said in their reviews but it wasn't so bad overall. Made it a little more romantic. Our room was on the ground floor so we had a nice outdoor patio overlooking the garden. It was very private and definitely chill. The shower is nice, double sinks, water pressure is good
3- The location: This place is located on the hotel strip in San Jose Del Cabo and not Cabo San Lucas. It is therefore a lot quieter than Cabo which is nice if you are looking for a quiet time. Right outside our hotel there were just newly built restaurants with a diverse menu. It was very very convenient
4- Parking: We rented a car so we used the parking which was free. They have a valet service but it was killing the wallet to tip them every time
5- Activities desk. The lady at the desk was very helpful and made reservations for us at various places. She was by far the nicest person at that resort
1- Let's begin with the check in- As you may have read from other reviews we hated our check in as well. After landing from a long flight, dealing with the harassment from the time share people outside the airport, the last thing you want is to get more time share pushy sales people. Long and behold this is exactly what happens when you check in. They make you wait because the rooms are not available until 4pm. So while you are waiting, as soon you are done giving them your credit card for the check in process, they guide you into this room right next to check in to "go over the hotel features". The real reason for that is to talk to you into booking a time share seminar. It is voluntary so you can decline it but they really push for it. We decided to go to it because they were offering us a $200 credit on the bill and discounts for activities.
The owner of this hotel which is part of Diamond resorts International is a big time time-share guy so there is no way escaping it. This really really brought down the overall class of the hotel. We were utterly disappointed with their sales technique. That's not how you should be first greeted in such a high class resort, supposedly.
2- The Check in Lady was total b---c. She was very rude, barely spoke English and just didn't seem to care much for her job
3- Rooms: If you are looking for that stunning ocean view room then this place is not for you. The rooms DO NOT have ocean views. It wasn't a big deal for us because we enjoyed the garden patio but if you are expecting a view then you WILL be disappointed
4- The WIFI IS NOT FREE!!! Even though it says so on their website and on Expedia it is not free. It was $13 for a single day, $26 for 3 days and $50 for a week. Such a shame to charge for internet in such a prestigious place
5- Food: it was average overall. They have Javier's restaurant as one of their main dining option. We went there once. The food was average and obviously very pricey. They have another restaurant by the pool, which serves breakfast, lunch and dinner. We ate there few times. Food is not too bad there, but again quiet pricey
6- Drinks- Very limited choices- They have a happy hour from 3-5 every day but you are really limited on the drinks menu. I wish there would have been more options
7- Service: It was good overall but definitely inferior compared to other places we have been, especially the pool side service. We had to chase down the servers.
8- Crowd: For some reason the crowd that was there during our stay felt like a motel 6 crowd. Not sue how to explain this. Just didn't feel right. Lots of heavy drinkers and people swimming in their t-shirts and clothes in the pool. Felt very unhygienic and like I was in some small rural town in bumville. It just wasn't our crowd
9- This is NOT AN ADULT ONLY RESORT! There were a lot of kids there and even though they were pretty quiet for the most part, don't expect this place to be adults only
10- Activities: There were no activities at this place which felt very boring for me but it depends on your personality. There was music around the pools but that's about it. Not much happening here.
11- Charges: This place will try to charge you for every single item and get as much money from you as possible so keep track of your expenses!
12- Construction: This hotel is undergoing renovations until March of 2014 so please be AWARE of that! They did not inform us of this until we had completed our booking. Although we did not have any major problem with the noise and it was localized to the front of the hotel just expect all the usual issues associated with renovations
13- Car: I wanted to add this point although not related to the hotel itself but if you are planning to rent a car in mexico be prepared to pay around $200 for a MANDATORY liability insurance at the rental company. I was not aware of that and found out the hard way when I was forced to accept the insurance. My rate went from $38 to $258$! Be ware of those scammers! They will increase your fees at all costs even though you already have a booking with the fees confirmed. I would advise against renting a car, especially if you are staying In Cabo San Lucas over San Jose Del Cabo
So, in summary, If you are looking for a decent deal, in a quiet place, away from the busy scene of Los Cabos, a large room, nice pools to just seat around and tan then this place is for you. If you want an upscale place, with excellent customer attention, high quality food, rooms with a view, adults only, fun place then look somewhere else like Me Cabo for example.
I have mixed feeling about this place. There were times when I was really enjoying myself and times when I was just dying to leave. But that was my impression. Might be different for somebody else with different expectations.
- Official Description (provided by the hotel):
- Cabo Azul Resort has a truly fresh look and feel, far superior to any Cabo San Lucas resorts. Our Cabo resort and spa stands out from the standard Cabo San Lucas resorts and hotel choices in the San Jose del Cabo area with Studio, 1-bedroom, 2-bedroom, and 3-bedroom luxury villas guaranteed to pamper your mind and soul. We truly provide the luxury vacation you've been dreaming of. From the abundance of luxurious amenities to the thoughtful interior design choices, Cabo Azul Resort has labored over even the smallest of details to ensure an exceptional experience with every visit to our Cabo resort's ocean side paradise. Don't settle for anything less than the best at other Cabo resorts, find the perfect vacation at Cabo Azul Resort. ... more less
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- Also Known As:
- Cabo Azul Hotel San Jose Del Cabo
- Hotel Cabo Azul
- Cabo Azul Resort Spa
- Cabo Azul Resort Los Cabos/San Jose Del Cabo