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“4 Star Accommodations”

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Hyatt Place Los Cabos
Ranked #10 of 43 Hotels in San Jose del Cabo
Certificate of Excellence
Reviewed April 22, 2014

This is definitely an up-scale hotel, another guest I talked with here said they had stayed at a Hyatt Place in the states and this one is identical.
I have read the other reviews and they give a good idea of what to expect so I thought I would add my two cents.

My stay started out very nice, I found a great promo rate and they even upgraded me to a top 5th floor ocean view room. The hotel sits up a hill a little and is configured in a "L" shape with the front facing in a south-west direction, excellent view looking down the coast line and the cape. Across the street is a large 5 story time share complex so rooms here on the 4th and 5th floor will allow you to see over it, rooms on lower levels may have limited view.

There is a covered spillway across the street between the time share and a unfinished condo complex that leads down to the beach, easy access. It is not a swimming beach, waves of 6FT + break right on shore and it's not a "White Sand" beach but it is very soft brown sand and is very large, both wide and long.

The Hyatt Place is located at the south-west end of the main road of the hotel district, the buses turn around here and stop for a few minutes, very easy to get to El Centro Historical district or anywhere in between. The hotel is also on a corner lot with the other side immediately adjacent to the main highway to Cabo San Lucas or the Airport, this is a very busy and noisy road and can be annoying when at the pool.

The property is well maintained and the outside perimeter and pool area has lots of greenery and flowers in bloom, very attractive look.
There is open air covered parking below the hotel with 24HR security at the card access entry and elevator area.

BUT, Overall I personally found my 7 night solo stay somewhat disappointing. This is my last night as I write this and I have crushed over a dozen ants crawling on the work desk, I noticed the ant issue in the bathroom a few days ago but not as bad as tonight. I also do not think much of the motion sensor activated Air Conditioning, It only works if you are moving in the room. Nothing like waking up in a sweat a couple of times a night and having to wave your arms to get the A/C to come on, or like now working at the desk. It only takes about half an hour without A/C to reach the preset 78 degree's of the thermostat, but the room does cools down quickly though once the A/C is on. The room does have a Black-Out shade on the window to help with the direct heat of the sun during the day but that also kills the view.

I also found the staff to be polite and courteous but not really friendly. I noticed that there maybe somewhat of a double standard for Gringo's and Mexican nationals. When I checked in I was informed 3 times of the great rate I received and was given a last minute "by the way" there is a complimentary breakfast in the morning, later that day I noticed a Mexican family had just checked in and was given a personal tour of the lobby and pool area and escorted to the elevators, which I had some difficulty finding at first.

A few other things that influenced my opinion...
I had a great turkey club sandwich one day then tried a bacon cheeseburger the next, the bacon was not just under cooked but was raw.
The pool area is a designated smoking area but there are no ash trays so the flower pots, dirty dishes and the pool deck get used instead.
Sunday night there were only a few of us gringo's left here, about 8PM it appeared someone had taken over the remote control for the TV and put it into a menu mode and was going through different functions. Afterwords about half of the 50 or so stations no longer worked, they just showed a menu screen, another guest said same thing happened to them. The channels seen in the lobby, Fox News and CNN were the only English speaking channels still working, all of the Spanish stations were unaffected, I really believe it was sabotage directed at us Gringo's staying here, no Sunday night TV in English. This is my opinion and is based on all of my encounters with the staff, the night staff in particular.

Overall this is a great 4 star corporate business class establishment. If you are looking for a suit and tie, professional type accommodation then this is the place but when I come to Cabo to vacation I'm looking for a fun time with a friendly people and this is not it.

  • Stayed: April 2014, traveled solo
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3  Thank mark s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed April 21, 2014

Super new, clean hotel with nice modern-style furniture. Great complimentary breakfast, especially the omelet which will be made for you :-) But the people really make the difference: such friendly and considerate staff (have to mention Marco from the reception - thanks for all your help). It takes less than five minutes to go to the public beach with free shades and a super friendly lifeguard who even offered us two boogie boards to use.
BTW: Take the public bus from the airport (in front of the parking space of terminal 1) to the Mega Store, from there it's only 2 more minutes by foot. It only costs a $1 per person and is a great way to travel with locals.

Room Tip: We stayed in room 326 which has a beautiful view to the ocean and the hills.
  • Stayed: April 2014, traveled with family
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4  Thank Pauljulius
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 20, 2014

Just back from a one week stay at the Hyatt Place in San Jose Del Cabo. What a wonderful experience!
The hotel is new and very stylish. The common areas, grounds and rooms are spotlessly clean and well maintained. The location is convenient to transit, the beach and the Mega for snacks and sundries. A 10 peso fare on the Transportes Urbano Y Suburbano bus will whisk you to the historic centre of San Jose in no time.The pool is small but perfect for a dip after a hot day shopping or sightseeing. Breakfast is included in the room rate and is served from 7:00 to 10:00 AM. There are all kinds of hot items, eggs ready made or cooked to your liking, lots of fresh fruit, pastries, yoghurt and juices. Truly a fantastic bargain! You can, and we did, dine in the hotel as well. We also enjoyed Villa Valentina several times for lunch and dinner. A 2 minute walk from the hotel with excellent food and atmosphere.
However, the best thing about this hotel is the staff. Everyone is so helpful and friendly! Big thanks to Astrid, Edgar and ALL the other wonderful crew! They helped us with everything from car rentals to answering all of our questions about the area. I looked forward to their warm smiles and greetings every morning. Management should be very proud of these people!
Hasta la vista y gracias por todos!

Room Tip: If you can, ask for a room on the front of the hotel, facing the ocean. Not only a great view, but a...
  • Stayed: April 2014, traveled with friends
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Thank jayPod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 15, 2014

I stayed at the Hyatt Place while I was in San Jose for the Ironman Los Cabos. I ordinarily stay at more luxury hotels, but given that this was a hotel associated with the race, I went for the convenience and was so pleasantly surprised!! The room was immaculate- clean, well appointed and bright. The bedding was quite comfortable. The bathroom was spacious and had bright light and a lovely shower and tub. The service was phenomenal. Haydee was particularly kind and accommodating. She was super attentive and informative!! The continental breakfast includes house made egg, sausage, pancakes, a variety of fruit, cheese and meat and baked products. It was changed everyday with various specialties. It was really good. Great pool, beautiful lobby. Good time.

  • Stayed: March 2014, traveled with friends
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1  Thank maria c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 15, 2014

Very nice place. New, clean, large rooms and great service. 24 hour kitchen with hot food available. A very large, white sandy beach is across the street. It's on the quiet side of San Jose, but you can walk 10-20 minutes to great restaurants with live music. It's next door to Villa Valentina, a very beautiful restaurant, which closes early (9:30 PM I think), but it's worth the 2 minute walk. Villa V has delicious food with entrees from $20-$45. Very nice. There is a large mall 4 minutes from the hotel with everything from a large supermarket to Starbucks and McDonalds.

Room Tip: Even numbered rooms have a nice view of the beach.
  • Stayed: April 2014, traveled on business
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1  Thank Pilot8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 1, 2014

This place is very clean, great service and great place! Oh yes breakfast is included!! Its more than your typical continental breakfast! Not too far from places. You can literally take the local buses everywhere for 25 pesos!!! If you want to save on a airport ride ask the front desk to direct you to the local bus! :)

  • Stayed: March 2014
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3  Thank Dmo27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 23, 2014

Located between highway and service road.. Short walk to the beach..no chairs or towels provided for beach..walking distance to Mega Mart...nice breakfast , friendly staff...was told we could pay $64 pp and go to Hyatt Zizza and eat and use the beach facilities....not a bad hotel for our one night stay

  • Stayed: March 2014
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1  Thank elizabethchampaign
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Place Los Cabos

Address: Paseo Malecon San Jose No. 128, San Jose del Cabo 23406, Mexico
Location: Mexico > Baja California > Baja California Sur > Los Cabos > San Jose del Cabo
Amenities:
Bar / Lounge Beverage Selection Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #10 of 43 Hotels in San Jose del Cabo
Price Range: $102 - $173 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Los Cabos 3*
Number of rooms: 157
Official Description (provided by the hotel):
HYATT PLACE LOS CABOS...A DIFFERENT PLACE Hyatt Place is strategically located in San Jose del Cabo only minutes away from the Convention Center, golf courses from the most renowned designers worldwide and only a short walk to the beach also walking distance from the historic town center, art district and strip malls.At Hyatt Place you will be received at our Gallery where you will find excellent service from our Gallery Hosts and in this area you will find the reception, restaurant, bar, market and e-room...all of these are unique to Hyatt Place. Wi-Fi is available throughout the hotel at no charge including of course the rooms, pool area and meeting rooms. As an added feature the e-room and the fitness center are open 24 hours.Each room features Hyatt Grand bed and cozy corner and additionally sofa beds are available in some rooms. Rooms are equipped with a 42" LED HDMI screen, frigo bar, coffeemaker and an independent workstation. All rooms have an exquisite view of the sea of Cortez, the mountains or Campestre golf course.Welcome to Hyatt Place Los Cabos in the Baja California Sur peninsula...a different place!!! ... more   less 
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Also Known As:
Hyatt Place Los Cabos San Jose Del Cabo

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