My wife and I arrived at Cabos Airport on April 27th. Cab ride to Secrets was $65.00. We arrived and were immediately assigned a resort staff person to see to our needs. He enlighten us to special deals at the resort and excursion into town and gave us coupons to use on these extras for reduce prices. We had to give him $40.00 for the coupon book that was refundable if we would meet him first thing the next morning for a 90 minute tour of the resort. We did and met him at 9:00 am the next morning and he refunded me our $40.00. This turned into a nightmare Secrets vacation package membership presentation. They make all kinds of promises and the deal sounds great till you ask to see the contract. At that time they tell you, you can't see the contract till they scan your credit card. At that time and only then is the contract printed up and you can see it. Oh, and also that all sales are final. No cancellations allowed. Stay away from these shysters. This was the low point of our vacation. All the other people we spoke to had the same experience. Secrets should be ashamed of this practice.
After we put all this behind us we got on with our vacation. The hotel is very nice and all the restaurant's are very good. The staff is the best you could ask for. Everyone is very courteous and respectful. The resort is only about half full due to it being new. Don't think you're going there to swim in the ocean. The current and waves are ferocious. But there is nice palapas to sit or lay out under with staff serving drinks or what ever you may want.. If you want to get wet get into the very nice pool with swim up bars. If not for the high pressure sales crap at the very beginning this would have been a 100% perfect vacation and resort.
- Official Description (provided by the hotel):
- Settled in front of the Sea of Cortez, this all-suite ocean front resort offers 500 spacious suites with finely- appointed amenities, full service spa, gourmet a la carte restaurants and elegant bars and lounges. Surrounded by mountains, the Baja desert and two golf courses design by Jack Nicklaus and Greg Norman, guests will enjoy all the Unlimited-Luxury® privileges they deserve. For added luxury, 150 ocean view suites are reserved for Preferred Club with access to additional privileges. This ocean front resort is just 10 minutes from downtown San Jose del Cabo and 30 minutes from the Los Cabos International Airport. Secrets Puerto Los Cabos Golf & Spa Resort – Secluded. Stunning. Splendor. ... more less
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- Also Known As:
- Secrets Puerto Los Cabos Golf & Spa Resort San Jose Del Cabo