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“Emergency!”

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Hotel Aeropuerto Los Cabos
Ranked #29 of 41 Hotels in San Jose del Cabo
Certificate of Excellence
Redding, California
Level 6 Contributor
200 reviews
192 hotel reviews
common_n_hotel_reviews_1bd8 229 helpful votes
“Emergency!”
Reviewed January 6, 2013

So get this: We had a reserved car rental with Hertz, and our room reserved in La Paz.
At 8PM on Christmas Night we fly into San Jose del Cabo Airport and Hertz is nowhere to be found. A Budget rep, and a National Rep told us (and the other family who had PRE-PAID Hertz) that they "ran out of cars and had none left..."
So, 8:30 now on Christmas night: we got some pesos and walked over to this hotel.
We were obviously in a fix, and you know what? They did NOT try to take advantage of us. For that alone they get five stars.
The room was large, basic and quiet. Very quiet. Clean bathroom, well stocked. Walking distance to airport. Really. The local collectivo bus stops almost right in front (at the National office) so you can easily get into town.
They got the airport shuttle van and actually drove us to the OXXO store (since no restaurants were open) where we were happy to get chips and beer for Christmas dinner.
They got us ice.
They let us use their cell phone to call our place in La Paz.
I gotta say, we didn't choose to stay there, but it turned out to be a good experience, and they were great.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank LaVidaBuono
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ivonne G, Gerente at Hotel Aeropuerto Los Cabos, responded to this review, August 12, 2013
Our major effort is to make all experiences at our property memorable, in any circunstances. We try very hard to give each guest our best so you will remember us as a great choice instead of no other choice. It will be an honor to have you in your next planned trip. If I can help you in the future don´t hesitate to contact me at gerencia@bestwesternaeropuerto.com. Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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182 reviews from our community

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Additional Information about Hotel Aeropuerto Los Cabos

Property: Hotel Aeropuerto Los Cabos
Address: Acceso Al Aeropuerto M-C 14 L 05 | Col. Las Veredas, San Jose del Cabo 23400, Mexico (Formerly BEST WESTERN Aeropuerto)
Location: Mexico > Baja California > Baja California Sur > Los Cabos > San Jose del Cabo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Family Hotel in San Jose del Cabo
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Aeropuerto Los Cabos 3.5*
Number of rooms: 144
Reservation Options:
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Also Known As:
Hotel Aeropuerto Los Cabos San Jose Del Cabo

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