What to say about Las Ventanas that hasn’t already been said. I will mention that this is my second stay in paradise and my experience was very good. Although this time there were a few service problems. But all in all, everything was excellent.
Arrival- After collecting my bags, I exited the airport and was greeted right away by a Las Ventanas representative, and taken right to my car. I had requested an SUV on my guest profile sheet but because no other cars were available, I was transferred to the hotel in a limousine. Pulling up to the hotel is always an experience. I stepped out of the car and was greeted by the general manager, welcoming me back along with several other people to do the same.
Check-in- I got to the hotel about one thirty and was told that my room was not ready. After having lunch at The Restaurant, I had to wait another ten minutes for it, but finally got settled around three. A minor inconvenience, but something worth noting.
Pool Butlers- absolutely THE best. Service is extremely attentive, as a previous reviewer noted, if you try to move an umbrella or a chair, they come rushing over to do it for you. The second after you arrive at your chair, chilled water and Evian sprays are delivered. Throughout the day chilled towels and other refreshing items are passed out. I always have enjoyed watching the sun rise, so on this trip, I rose early every morning and walked the beach and watched the sun come up over the water. On the second day I did this, I was walking back to my room and my usual spot had been reserved and set up for me.
Concierge- I used them just once but had a bad experience. I wanted to go to this glass blowing factory outside of Cabo. The concierge never said that it closed between two and four so I just assumed that it was open all day. I ended up spending fifty dollars and didn’t get what I wanted. This defiantly shouldn’t have happen, especially at a hotel like this. In the end however, the fifty dollars was credited to my bill.
The Restaurant/ Sea Grill- I will start with the negative. You would expect that restaurants like these could get your order right, but they didn’t. On four occasions this happened. For example, there were three people in the party, they got the food right, but gave it to the wrong persons, and this was at The Restaurant. This also happened one night for dinner at the Sea Grill. Despite these mishaps, service is still the best in the area and can only be described as perfect. Now for the positive. One evening I ordered a rack of lamb and absolutely loved it. I told the waiter this and then about five minutes later he came back and assured me that he would have it on the menu the following night. I recommend if your there on a Wednesday that you try the seven coarse Guaycura Dinner. As you eat, fire dancers perform for you on the beach, it was a real experience.
Departure- Nothing much to say about this, except that it was extremely sad. It went by very quickly and after reviewing my bill, the SUV was waiting for me and I was taken to the airport. After many hard goodbye’s I was on my way. The one difference this year at the airport was that there was no one from Las Ventanas there waiting with you to see you off. I thought it was an excellent touch and was disappointed that they did not do it this year.
Without a shadow of a doubt, this is one of the best hotels in the world. There are no words to describe this hotel, it is just so much more than perfect. All I can say is if you haven’t already stayed here, please do at least once in your lifetime, you defiantly will not be disappointed.
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- Also Known As:
- Las Ventanas Al Paraiso, a Rosewood Hotel San Jose Del Cabo
- Las Ventanas Al Paraiso Hotel
- Las Ventanas Al Paraiso Resort
- Las Ventanas Cabo San Lucas
- Las Ventanas Al Paraiso, A Rosewood Resort Los Cabos/San Jose Del Cabo