We usually travel to Cabo once or twice a year. We've stayed at quite a number of all inclusives in the Cabo area - Dreams, Barcelo, Rui, Melia and Grand Faro. We were unable to travel last year, so I was quite excited to try Secrets. We were there beginning April 15th for 5 nights. Did we like it? Yes. Will we go back? We are not sure.. Let me recap our visit..
Check in was very quick - there was no one in line when we arrived at about 12:30. We were brought glasses of champagne and cold towels. We were told our room wouldn't be ready for an hour - and were sent over to the 'timeshare' lady. She first gave us our $200 in resort coupons, and then tried to sell us on getting more $$$ in resort coupons if we'd attend a time share presentation. We got out of that quickly! We checked back an hour later, and still had to wait about 15 minutes more for the room. We were taken to the room and we were in room 534 on the 5th floor with a great view of the ocean. The room was very clean and fairly spacious. The mini bar held water, juice, coke, diet coke, sprite and beer. There were some M&M's and nuts, and a few airplane size bottles of liquor on the bar. The mini bar was stocked daily. Coffee, pastries and a plate of fruit were delivered before 8AM every morning through the Secret's 'box'. The coffee wasn't that great, or that warm, but it did the trick for a morning of whale and beach watching before breakfast. (We always bring binoculars). Here's a summary of the rest of the visit:
Maid Service - Excellent. Room very clean, always had fresh towels, turn down service every evening. I LOVED the hard bed. Hubby - not so much.
Pool - Excellent. Never had a problem getting a chair - the employees were always willing to help move chairs or umbrellas if needed. Service at the pool was usually good - there were a few times however when we didn't see a waiter for a long long time. Drinks were decent - we didn't think they were weak at all. Lunch could be brought to your chair if you desired. The infinity pools were really beautiful. I didn't see many folks in the main pool during our stay. The nice thing, and maybe this is because the resort wasn't that crowded - is we didn't have to play the 'reserve the chair' game. Even if I came out at noon we found a nice place to sit.
Beach - Excellent. Can't swim there, but it was setup with chairs and beach service.
Entertainment - Eh... Not so good. The team during the day did try hard to get people involved, but it was hard to get us off our chairs. Night time entertainment was sparse. Movies on a big screen. Casino night. Tropical dancing. Karaoke. We commented that this was probably the quietest resort we had ever visited.
Food - Usually good food with inconsistent service. Dinner at Canto Del Mar was exceptional - but the service was average but very slow. Dinner at Vista Ballenas was excellent as well - and service was great. Dinner at Dos Mares was very good and service was good. Dinner at the Barefoot grill was 'not so good' and the service was worse than the food. The ambience was nice, when you weren't freezing from the wind. The Tropical Buffet was the worst of the lot - I ate mashed potatoes and rolls, and my husband ate a lot from the cold side of the buffet, as there weren't any appealing dishes on the hot side. For lunch, we ate at the Barefoot grill and Vista Ballenas. Food was always good, and service ranged from excellent to average to just ok. For breakfast, we ate at Vista Ballenas every morning for the buffet. Food was excellent to average, service excellent to poor. One morning I sat at the table waiting for beverages while my husband had a made to order omelet. He returned and no one had still come by. I went and got my meal and no one still came by. We got our own coffee and beverages that morning. One thing we noticed however - if Juan (large gentleman with a serious look) was the manager at a particular restaurant, the service excelled. He really knows how to run a restaurant! Kudo's to Juan.
So that's about it. Other than we met some fun people on the trip - Dave, Ken are you reading this??
It's really the inconsistency that would make us think twice about returning. We DO plan to try out the new Secrets opening in December however!
- Official Description (provided by the hotel):
- Marquis Los Cabos All Inclusive Resort & Spa offering all of the privileges of adults-only, Unlimited-Luxury(R) for the first time on the scenic Baja Peninsula. At Marquis Los Cabos, guests can enjoy handsomely appointed suites with world-class amenities, 24 hour romantic in-suite dining, exciting daytime beach, land and pool activities, nightly entertainment, gourmet a la carte dining without reservations, complimentary international and domestic brand beverages and so much more! ... more less
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- Also Known As:
- Secrets Marquis Los Cabos Hotel San Jose Del Cabo
- Marquis Los Cabos Hotel
- Marquis Los Cabos Resort
- Marquis Los Cabos All-Inclusive Resort & Spa San Jose Del Cabo