We stayed at secrets February 16th through the 20th. The facility was outstanding. The views, rooms, and the pools were great! There were however a few problems with the service, food and the liquor. We found our room to be fabulous until we took a shower and the entire bathroom flooded with an inch of water. No problem, we called the front desk who sent up a guy who said it was all ok until it flooded again. After much conversation with the front desk, we got moved to a different room . The refrigerator didn't work and the air conditioner was possessed. The food was passable. Only
3 restaurants were available. The liquor was not top shelf. As an example, you could get blended scotch not single malt. The wine was terrible and you could only get what you wanted 75% of the time. The service was well meaning but not great. Although everyone seemed to be eager to please, you got what you asked for about 75% of the time. Not great for an all inclusive. As example, people we traveled with asked for a steak and vegetables from room service and only got the vegetables.
Overall it was a beautiful place with great facility's but iffy service. I would not recommend to my friends.
- Official Description (provided by the hotel):
- Marquis Los Cabos All Inclusive Resort & Spa offering all of the privileges of adults-only, Unlimited-Luxury(R) for the first time on the scenic Baja Peninsula. At Marquis Los Cabos, guests can enjoy handsomely appointed suites with world-class amenities, 24 hour romantic in-suite dining, exciting daytime beach, land and pool activities, nightly entertainment, gourmet a la carte dining without reservations, complimentary international and domestic brand beverages and so much more! ... more less
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- Also Known As:
- Secrets Marquis Los Cabos Hotel San Jose Del Cabo
- Marquis Los Cabos Hotel
- Marquis Los Cabos Resort
- Marquis Los Cabos All-Inclusive Resort & Spa San Jose Del Cabo