We started out booked at Dreams, but after watching reviews plummet here on TA, we chose to upgrade to this Secrets property. We have stayed at Secrets before in Cancun and had an excellent experience. Their trademark is "my pleasure" when you thank them for something. It apears that the switch to a Secrets property is relatively new for Marquis, as we noticed a high level of attention to detail, with Cesar walking around talking to guests and managing the teams(managers asked us more than once how things were going, we noticed a review team eating breakfast one day, etc.).
Anyway - if you read no further, here's our summary:
Great ocean front location - we watched dolphins and whales every day, it was SO cool
Absolutely stunning salt water pools (two) that appear to disappear right into the ocean
The entire place was extremely clean
A high ratio of staff members per guest
Quiet (maybe too quiet for some, but we slept well) not only property wide but in our rooms we never heard people in the hallways or next door, which we like
A few activities to keep us from going too crazy, like a SuperBowl beach party and buffet
A truly kind and friendly staff
Decent food (more on that later) including amazing ceviche prepared a number of ways
Good alcohol selection
Great gym (not smelly, good ventilation, cold cucumber water and plenty of equipment and weights plus tvs)
Ample chairs with no reserving allowed - staff would also help you find some whe you arrived at the pool. They would insist on helping us move umbrellas and kept us well stocked with water.
We loved waking up with a pot of fresh coffee, fruit and rolls waiting for us in the little cubby.
Not crowded at all anywhere, so it had a peaceful, relaxed vibe
Huge spa tub in our room in addition to a lovely shower and twin sinks
Never had to wait more than 45 seconds for an elevator to our fourth floor suite
Speedy check in process, unlike some huge all inclusive
The crowd felt a little classier than some resorts - I appreciated that women wore cover ups to lunch (I've been at places where every jiggly body part was on full display even at the table), and there wasn't a lot of heavy smoking or loud drinkers (at least not that we noticed). Everyone seemed well behaved, considerate of others and civilized, which we really enjoyed.
Internet worked everywhere
Nice free toiletries, including sunscreen which was a nice touch - and people used it, it wasn't icky or cheap, it smelled good
Didn't need to make annoying reservations for dinner or even worry about it except at Spice. The boutique quality of the resort meant there was plenty of room for everyone anytime. You'll appreciate that if you've ever stayed at a resort where you had to jostle for a table or only got a limited number of reservatiosn - ugh
Housekeeping did a great job.
Cons (these are hardly worth mentioning, really, in light of the pros)
The TVs are outdated and HBO doesn't appear to be included unless you pay, but we hardly watched TV
The bed was a little uncomfortable for me
The food was amusingly inconsistent but always good (for instance we ordered the tortilla soup every day and sometimes there was cheese, other times none, sometimes sour cream, other times none...)
You had to pay for internet use (but we clearly got a deal because they comped us one 4-day pass and then we used some coupons to buy the other days) - I think it was $10 per day per device per day, but again, they usually comped us one device free and we also used our coupons for the rest
It was sometimes annoying you had to re-enter your internet passcode a few times a day for it to keep active
If you wanted to go to Cabo SAn Lucas, it was about 1/2 hour away, so if that's your thing, this might get expensive to take the cab
If you're looking for a party resort this is NOT for you! Most of the people were our age (mid-40s) and up...
Didn't appear to be a dinner buffet at all, just plated meals - no big deal, but if you love to belly up to the buffet, they only had that for breakfast.
Regarding the restaurants, we loved Dos Mares the most. Like most resorts like this, the selections were similar from place to place, but always good. My husband wore a collared shirt to dinner at night, which might be required (we checked out the requirements online before we left). Jackets for men are not required.
We ate a few times at the pool. Adalberto was our favorite guy at the pool. They waited on us hand and foot, bringing place mats, fabric napkins, real china and silverware. Some days it was lovely to just lie back and let them bring us lunch!
If you have drink preferences, including watching sugar, ask the servers. I heard a woman order a skinny margarita and asked for one too, but hadn't seen it listed anywhere.
Last comment - the bathrooms are the same as the other Secrets. But there ARE doors to the toilet, it's just a frosted glass door. There is a regular wooden door from the hallway into the entire bathroom area, frosted doors to the little room for the toilet and another frosted door to the shower, and then a fabric curtain covers the open area between the tub and the room - I suppose to allow views out the balcony. To be honest, we never found it embarrassing. I also bring a travel size room spray to help keep things smelling fresh. The public bathrooms on the pool level were very clean and had private stalls so if you really had some business to take care of, you could always go that route.
Bring travel binoculars if you want to watch the whales and their babies even better. We noticed people did that. It was fun to just lie back and watch for sea life.
Overall we loved it and were honestly sad to leave.
- Official Description (provided by the hotel):
- Marquis Los Cabos All Inclusive Resort & Spa offering all of the privileges of adults-only, Unlimited-Luxury(R) for the first time on the scenic Baja Peninsula. At Marquis Los Cabos, guests can enjoy handsomely appointed suites with world-class amenities, 24 hour romantic in-suite dining, exciting daytime beach, land and pool activities, nightly entertainment, gourmet a la carte dining without reservations, complimentary international and domestic brand beverages and so much more! ... more less
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- Also Known As:
- Secrets Marquis Los Cabos Hotel San Jose Del Cabo
- Marquis Los Cabos Hotel
- Marquis Los Cabos Resort
- Marquis Los Cabos All-Inclusive Resort & Spa San Jose Del Cabo