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San Jose del Cabo
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Traveler rating
3,725
2,477
1,172
525
445
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All reviews marco polo snack bar entertainment staff los cabos kids club san jose kids area all inclusive resort family vacation time share presentation mexican coffee timeshare presentation alfredo lunch buffet a la carte restaurants ocean view adult pool
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Reviewed 5 weeks ago via mobile

We had a great time and the dinner was delicious! The buffet had many great options and our amazing waiters came around with great great selections of meat! We ate way too much LOL
Daniel and Wences were very attentive and took great care of us! We will definitely be back soon!!

Date of stay: January 2020
Trip type: Traveled with friends
Thank Sonja F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SolarisHotels, Gerente at Royal Solaris Los Cabos, responded to this reviewResponded 4 weeks ago

Dear Sonja F, we are so grateful for considering us as your favorite destination. Thank you so much for your positive comments on our services and food. Our commitment is to meet and exceed your expectations and special requirements to make of your stay your best vacation ever.

Receive a warm greeting, Hoteles Solaris los Cabos.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 5 weeks ago via mobile

Amazing experience! The waiter Carlos and Palma are the best! We had a lovely dining experience and would highly recommend. A wide variety of options, attentive service and fresh flavors. Highly recommend!

Date of stay: January 2020
Trip type: Traveled with friends
Thank 45stacied
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SolarisHotels, Gerente at Royal Solaris Los Cabos, responded to this reviewResponded 4 weeks ago

Hola 45stacied, thank you very much for your great review. We are very happy that you enjoyed your accommodations and that our team helped to make your stay effortless and relaxing. Palma and we all cant wait to serve you on your next trip vacation.

Kind regards, Hoteles Solaris los Cabos.

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Reviewed 5 weeks ago via mobile

Jesse was amazing again. Our second time here and service was even better this time around. Can’t wait to try the third menu option. We are really looking forward to coming back to the Royal Solaris Cabo.

Date of stay: January 2020
Trip type: Traveled with family
Thank tarar965
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SolarisHotels, Gerente at Royal Solaris Los Cabos, responded to this reviewResponded 4 weeks ago

Dear tarar965, thank you for the outstanding review. We are very glad that you enjoyed your entire stay at our hotel and that we were able to make your vacation all that more special and customized.

We will make sure to let Jesse know that he contributed to a memorable experience.

We look forward to welcoming you back to our hotel soon.
Hoteles Solaris los Cabos.

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Reviewed 5 weeks ago via mobile

Palma,Carlos great service! Awesome coffee. The potatoes are so creamy and delicious! Went in the Brazilian night and the meat was great! Kids food selection was great too. Be sure to try the soups!!!

Date of stay: January 2020
Trip type: Traveled with family
Thank G2104DJnicolem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SolarisHotels, Gerente at Royal Solaris Los Cabos, responded to this reviewResponded 4 weeks ago

thank you so much for kind review, it is inspiring to read how much you enjoyed the resort. We are glad you liked the service in general, especially from Mr. Palma and Carlos. We will share your comment with our team.

We hope you stay with us again during your next trip to Los Cabos.

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Reviewed 5 weeks ago

Guest Room: had an attaching door. Next door guests extremely noisy and we complained but for 3 nights they kept us up. Also room is not well insulated and you hear people walking right outside all hours of the day.

Hotel Amenities :Very disappointed with quality of food in Cafe Solaris. Also we arrived Friday evening and Sat lunch we ate under large hut outside which was nice. Then without notice work began on removing dried palm branch roof which continued until we checked out Friday. Forced us to use Cafe Solaris and the food wasn't good. Also we did not know in advance that as RCI member we would have green wristband and that limited us access to certain restaurant and facilities. the cost of all inclusive food and drink at $208 a day was excessive based on quality of Cafe Solaris food and house wine was not very good. We also did not expect to be asked to participate in a sales session to buy into Solaris time share ( we only did as favor to sales girl who was getting married and we thought we would do her a favor) . There was constant construction activity near the adult pools and very limited number of lounges ( if you didn't get there early you were out of luck, since people kept their towels on chairs allay. Evening entertainment was not very good. On Thursday night was Fiesta night and band was good but we were told we couldn't attend as RCI member.

Date of stay: January 2020
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
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    • Service
Review collected in partnership with RCI
1  Thank Tour788274
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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