My family stayed at the Royal Solaris last week. Let me start by saying we had a great time and would certainly go back to this resort. However, there are a few things you should know about before you make a decision to choose this resort as your vacation destination. First, although this is an all inclusive resort, it is also a time share resort. On several occassions those, like us, who are not "Time Share VIP Club Members" felt like second class guests. For example, on two nights the hotel put on lavish dinner buffets, one on the Beach called the Tiki Night and the other at the pool side called the Carribean Night. Since we had just arrived and saw this set up on the beach we, especailly the kids, were excited about the possiblity of a Tiki Beach Party at dinner. Wrong! This is only for the VIP Tiime Share members. Same with the Cariibean Night. If you want to attend you had to either pay $70 US (rip off) or particiapte in their time share presentation. Second, if you want to book a reservation at the two a la Carte restaruants, you have to phone down at 9 am. By 9:04, the restaruants are booked solid, especially the Marco Polo, the better of the two restaruants. If you are a member, you get preferential treatment. Third, if you want premium cuts of steak at Marco Polo you pay exxtra. Members do not. Fourth, If you, like us, expect to have a poolside or ocean view, think again. Members get first opportunity and last week being reading week for many colleges and university's the hotel was booked solid. As hard as we tried to get a poolside view, we could not. We faced into the wall of another hotel. Fifth, if you get into a time share presentation (we did because the kids really wanted to go to the Beach Tiki Dinner). They tell you it is 90 minutes. That is how long the presentation is. Then they ask you for an addition hour to 90 minutes to discuss costs and payment options. We felt exhausted and emotionally drained by the time you are finished. Unless you are really really interested in hearing their pitch, I suggest you just tell them no you are not interested and they will leave you alone. This is your vacation and the last thing you want is to sit through one of these and think about numbers.
This is the downside. If you can handle all this, you are in for a real treat here. The food at the buffets is not culinary, but fresh and, for the most part, tastes good. The food in Marco Polo and Ponchos is very good and well presented. The large pool is very warm. The guys at the bars, especailly outside work very hard and have your drinks in your hands within seconds. The service from everyone was both friendly and accomodating. The waiters were kind and very friendly. The front desk people were great. We recommend a $1.00 US tip even though tips are supposedly included.
If you want to get a turn at the tennis court, book with the front desk. They have raquets and balls. Same with basketballs to use on the basketball court. We found this a great feature since we love tennis and our son loves basketball.
There are no beachside activities but we were okay with that. We wanted a quiet vacation. Walk into San Jose de Cabo, a 20 minutes walk) especially on Thursday night when they have their Artisans on the street. it is like a Mexican Festival. Wonderful.
Excursions we did were snorkalling at Santa Maria Beach from the marina in Cabo San Lucas on a catameran. We also went ATVing in a park just north of Cabo. Both were great experiences and the kids would do both again in a heartbeat. And on the beach there is great massages in a tent for only $25 for 30 minutes or $45 for one hour. We negotiated $150 US for the four of us and it was well worth it. Better price than in hotel and can't beat the beach experience with sound of ocean in the background.
Overall, we loved it and would go back, but next time we will know what to expect and should not have too many surprises.
- Official Description (provided by the hotel):
- All-Inclusive family beachfront resort with 387 rooms in a Mexican hacienda-style, located in san Jose del Cabo, Mexico. Royal Solaris Los Cabos offers unlimited meal and beverages in our 5 restaurants, Room service (delivery fee), Dinner show at Tehuacan Theater, 4 bars, 3 pools with heather system (including relaxes & kids pools), Business center, Spa and beauty salon ($), Steam room, fitness center, hospitality rooms, on site shops. Other services include 24 hr medical service (on call) ($). Shuttle service to Cabo San Lucas ($). Weekly activities program for all ages. Tennis and basketball courts, also beach volleyball court. Theme parties and dinner shows. Junior's club (video games). Live and ambient music at the lobby bar. Kids club & Mini Water park. Scuba diving demo at the diving pool. Meeting room facilities. ... more less
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- Also Known As:
- Royal Solaris Los Cabos Hotel San Jose Del Cabo
- Royal Solaris Cabo San Lucas
- Los Cabos Solaris
- Los Cabos Royal Solaris
- Royal Solaris Los Cabos San Jose Del Cabo