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Royal Solaris Los Cabos
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Reviews (6,197)
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Reviewed March 3, 2014

After reading many reviews, we were a little worried about our trip to Royal Solaris. However, once we arrived we were pleasantly surprised. The property is beautiful. The food is great (especially the pizza and green salsa!). The pool set up is amazing. We loved it. The ocean view is unbeatable. The Sports & Entertainment Team definitely kept us entertained all week. They were always friendly and smiling. Try to go to Zumba with Erik at 9 am daily-- he's very fun and will help you learn some new dance moves!

The only tips I have would be -- the Pizza Shop makes awesome pizzas but it is a very slow process. We ate there several times and we ended up waiting anywhere from 45 minutes to 2 hours. I think it's a newer place so hopefully the process will improve soon. Just plan ahead if you are going to order.

Also, if you bring your children (or husband!) to the night shows- just know that some of the costumes are very revealing. I didn't think the thong bottoms were necessary but maybe that's just me. The dancing was spectactular though and I'd totally recommend going to all the shows offered at Royal Solaris.

  • Stayed: February 2014, traveled with friends
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2  Thank SuperFunSuperPicky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 2, 2014

This was our second trip to Royal Solaris. The entertainment staff absolutely 'rocks'. Zoe, Ivan and Laurenna are my kids favorite entertainers. The whole staff always had a smile and involved everyone in all there activities. Check out the pool bar staff! Antonio, has the best fresh fruit mojitos!! The guys were prompt, polite and friendly. The waiters are amazing and work so hard all day long!! We can't forget about Lucy. She puts a smile on your face every morning. Rooms this time were not great. We were facing the front and had a rooftop to look at. We were disappointed, as our first trip we loved the rooms we stayed in. All in all a wonderful vacation!!

  • Stayed: February 2014, traveled with family
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Thank Jolene R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SolarisHotels, social media manager at Royal Solaris Los Cabos, responded to this reviewResponded March 13, 2014

Thank you for sharing your review on Royal Solaris Los Cabos. We appreciate hearing from our returning guests; we are glad to read that the whole staff always had a smile specialy the entertainment staff " and Lucy, who always is happy making our guest feel like in their "home away from home".

We thank you for sharing your experiences with us and cannot wait to have you and your family back again soon!

Hoteles Solaris de Mexico

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Reviewed March 2, 2014

Would like to give a special shout out to Emir, he made my wife cry 3 times in one week. 1st time was the way he had our room decorated for her birthday, a special desert, bottle of champagne, and a special card from him that is now on our refrigerator. 2nd time was what he did to our room for Valentines day, balloons treats and had the maids make 2 swans out of towels. The 3rd time was when it was time to say goodbye, a hug for the ages, ( I don't even get many like it) We will never forget it and I have traveled all over the world yet have never been treated so nicely by any one person. Emir you the man!!!!

William and Kathleen McMillen

Room Tip: get the hot tub room with ocean view, we saw whales from our balcony truly amazing. Try to get Emir as your consierre he is truly the man. Any thing we needed he provided and did it without hesitation.
  • Stayed: February 2014, traveled as a couple
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1  Thank William M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SolarisHotels, Social Media Manager at Royal Solaris Los Cabos, responded to this reviewResponded March 13, 2014

Gracias William and Kathleen McMillen!
We are really pleased to read your comment so pretty and see how Emir did everything in his hands to assure you a memorable solaris experience, this is how our committed staff live the #SolarisPassion; he will be recognized for the outstanding service provided during your stay.

We look forward to welcome you in your home away from home to live another memorable experience!

Warm Regards from Los Cabos to Washington.
Hoteles Solaris de Mexico

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Reviewed March 2, 2014

First time we've been to baja sur. but have been to many AL. We were very happy with the service, room, pools. The resort was very well maintained, and clean. Staff very freindly & helpful.Buffett was tasty and the 2 restaurants had excellant food.They do try to get you to listen to the "membership" deal, apolite no thankyou, and they didnt ask any more. the shows they put on were entertaining also. Drinks could have been stronger, hey we're from Wi.! just ask for doubles! close enough to walk down town, and felt safe. we went on 3 cobos adventure tours to Cabo. We walked to the Mega Mart to catch a bus to Cabos San Lucas. no problems. We would go back!

Room Tip: #565 looks out the front of resort to balcony, can listen if out on balcony to rock &roll bands from across the street. Room very quite with all doors closed.
  • Stayed: February 2014, traveled as a couple
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Thank dotteedo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SolarisHotels, social media manager at Royal Solaris Los Cabos, responded to this reviewResponded March 13, 2014

On behalf of Royal Solaris Los Cabos we want to thank you for choosing us as your vacation destination!
We thank you for sharing your experience with us and are happy to know that you enjoyed our resort and accommodations.


Look forward to welcome you back for another Solaris experience.

Hoteles Solaris de Mexico

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Reviewed March 2, 2014

I have been to the Riviera Maya and east coast of Mexico quite a few times, and this was first time on the Western Coast. It was a last minute trip, and picked san Jose del cabo and Royal solaris because that was what was available and also very affordable for the Mid feburary high season. The laid back feel of this part Of Mexico was wonderful and. felt extremely welcomed and safe
I travelled with friend and we were both very happy with the area and resort. I have read it many times about this hotel, but it is true~ The staff were all so friendly and accommodating( with the only exception of a few at the front desk that were not so friendly or helpful. Everyone smiled except them... having a pleasanter experience checking in and checking out would have been nice.)
The beach was gorgeous and you could walk and walk forever it seemed. The downfall of this area is you cannot safely swim in the ocean due to very strong under tow and huge waves. I did miss the ocean swimming, but you could still walk and wade in the water, and the oceanview more than made up for the lack of swimming. The beach was the cleanest I have ever seen. There is NO seaweed, or garbage at all!! Just glorious gold/silver colored sand and waves to lull you. Another fabulous perk was that Whales calf in the Sea Of Cortez, so you could sit on the beach and watch whales breech and dive out in the waters right in front of you ! Adults and babies.
The one downfall that we experienced was the food and buffets. I have been to many all inclusives, and I expect food to be so so. Royal Solaris buffets, especially at the dinner theater buffet which is the main dinner dining area, was quite poor. Not only was food limited, but on quite a few occasions i would find the serving dishes, desserts and fruit platters empty. there did not seem to be anyone to keep things refilled to feed all of the guests. The dinner options were limited and seating was a big problem. Rather than a nice , open dinner restaurant it was downstairs in the basement, smokey from the cooking, huge tables where you had to find your own seat and often I had to go get my own silverware . This discrepancy between the service and food at the other restaurants for breakfast and lunch, and the dinner was quite surprising... This is one thing that I think needs to be worked on by management as soon as possible!
They did have 2 more formal restaurants where you had to make reservations that had a completely different feel and level of service, and were nice to eat at~~ but best to make reservations as early as possible if you want to eat before 9 PM.
The rooms were always clean, resort very clean and the smaller size was more intimate and easier to get around. Walking out the front gate you were in the town , and a wonderful friendly town it was! There was a public bus, that was a yellow school bus, that would pick you up and take you into the main part of town, a 10 min drive for $1.00 each way~~very safe!. A nice trip to get out and do a little shopping a see the old village.
So over all Royal S was fine, and I would recommend it to a friend. Just be prepared for lower than average food~ something I do not base a trip on. The feel, scenery and rooms were just great.

  • Stayed: February 2014, traveled with friends
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1  Thank katycolorado
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SolarisHotels, social media manager at Royal Solaris Los Cabos, responded to this reviewResponded March 13, 2014

Allow us to express our appreciation for sharing your review and know that you and your friend were both very happy with the area and resort.

Thank you for pointing that the staff were all so friendly and accommodating, regarding the front desk staff we have taken corrective action to improve their actitud and make our guests have a pleasanter experience checking in and checking out.

Allow us to inform you at the moment we are improving our menus, introducing new dishes and making innovations to satisfy our guests needs.

We highly appreciate your review,

Best Regards,
Hoteles Solaris de Mexico

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