I read the reviews and I had the same problem, menwhile the staff wanted to sale a Time Share you are like a first class person, when you get mad said please do not disturb I would not buy nothing you are like waste; this is what I hate about the service in this kind of hotels. I reserved and paid trough PriceHotels.com, I had a very good deal, the Hotel was over booked and I did not have the room that I asked and paid for it ( 2 queen beds ) instead I had a 1 king bed and the hotel gave an extra twin bed, we were confortable and fine but we did not paid for that, at the check in, they explained me about it and it was fine, but they tryied to upgrade my room to a ocean view, but I must paid more for it; it was not my faul on the over booked situation and they tryied to fix their problem and I should paid for it? That is not servece. Comodities, pool area, and food on the restaurants that you must reserve, are just excellent. Brekfast Buffet it is just fine, lunch at pool is very good. Beverages are good for thoose who like Pepsi. Entertaiment Team and Shows are just enough.
I recomend this Hotel because its facilities not beacuse the service and employees.
- Official Description (provided by the hotel):
- All-Inclusive family beachfront resort with 387 rooms in a Mexican hacienda-style, located in san Jose del Cabo, Mexico. Royal Solaris Los Cabos offers unlimited meal and beverages in our 5 restaurants, Room service (delivery fee), Dinner show at Tehuacan Theater, 4 bars, 3 pools with heather system (including relaxes & kids pools), Business center, Spa and beauty salon ($), Steam room, fitness center, hospitality rooms, on site shops. Other services include 24 hr medical service (on call) ($). Shuttle service to Cabo San Lucas ($). Weekly activities program for all ages. Tennis and basketball courts, also beach volleyball court. Theme parties and dinner shows. Junior's club (video games). Live and ambient music at the lobby bar. Kids club & Mini Water park. Scuba diving demo at the diving pool. Meeting room facilities. ... more less
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- Also Known As:
- Royal Solaris Los Cabos Hotel San Jose Del Cabo
- Royal Solaris Cabo San Lucas
- Los Cabos Solaris
- Los Cabos Royal Solaris
- Royal Solaris Los Cabos San Jose Del Cabo