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“2 perfect weeks”

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Royal Solaris Los Cabos
Ranked #20 of 43 Hotels in San Jose del Cabo
Reviewed November 23, 2012

Returned nov 20 after 2 perfect weeks at Solaris. Staff are very friendly & efficient, bar service both in lobby & beaches great, never a line up or having to look for a server. Resort is spotless Food & shows above what one would normally expect at all inclusive. Have stayed in other resorts all over Mexico & Carribean & would return here anytime

  • Stayed: November 2012, traveled with friends
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2  Thank Linda1948_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,341 - 3,347 of 5,670 reviews

Reviewed November 23, 2012

We went there with our friends from San Diego in November 2012. We bought our package with Travelocity and 2 rooms with ocean view. Upon arrival in the rooms we found out that the rooms are not ocean view, we had to go to the balcony and bend over the railing to see to ocean. I complained for 20 minutes with the manager and finally he changed our rooms with the proper ocean view. Most of the rooms in this hotel are not ocean view. The food is below average and the quality of the drinks is simply not acceptable. At night after midnight is very loud and is hard to sleep. Please pay attention to extra that you have to pay for the lobster and quality meat. We found this place more expensive than 4 star hotels in San Diego.
Travelocity charged us $140 for 4 people for transportation round trip to this hotel. We found out with the taxi is $50. You are better off to rent a car in the airport.
Upon the entry they hammer you with time-share and please stay away from it, because the numbers don't add up!!

Room Tip: Hote is a U shape the only ocean view rooms are the side facing the ocean which is bottom of the U o...
  • Stayed: November 2012, traveled with friends
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3  Thank Ehsan1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 23, 2012

We found this an exceptionally clean and friendly place. The staff were amazing. We found Carla and her boss Alfredo, plus Captain Victor and Rosa along with waiters Alfredo, Martin and Diego to be most pleasant and helpful.

  • Stayed: November 2012, traveled with friends
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Thank lmBergholz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 23, 2012

Awesome place to go!! Resort was very clean and service was the best!! Ramon at poolside, Victor and Angel in the lunch area, Lucy always happy and singing while making eggs and if you were lucky enough to have Juan meet you at the airport when you first got there and looked after while you were there for info,excursions etc, he is amazing!! Gery that met us when we first walked in the door was very friendly and helpful even though we did not want to go to a timeshare presentation. All these people helped make it a great vacation. I would definitely go there again and would recommend it to others without hesitation.

  • Stayed: November 2012, traveled with friends
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Thank 3Michele3_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 22, 2012

this was our first time at the solaris it was wonderful, the food and entertainment outstanding all the staff and performers awesome and friendly people we would like to say a very big thankyou to Ana Estrada @ Alfredo thay are both excellent people and showed us a wonderful experience
so much so that we are now members of this great resort
THANKS FROM TERRY @ BARB ALBERTA.

Room Tip: rooms 464 @ 470 great ocean view
  • Stayed: November 2012, traveled with friends
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Thank barbHighriverAlberta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 22, 2012

I would not recomment this place for anyone looking to party or have a good time.

I was at the Royal Solaris in Los Cabos this November 2012 with a group of 14 people. I have to say that thank god we were a big group cause i would of died of boredum. The Hotel was dead, the discotheque at the hotel is located in the lobby where it is too bright and in a weird location, there wasnt anyone there. If you wanted to have fun at night u had to grab a cab and go to the town and pay for drinks etc.

The Beach.... The beach is nice. We were in the water everyday. There is a barrier by the chairs on the beach so seller dont come bother you. It sucks as there are so many, I am not kidding when i say you cant even past them and see the water. There a security guard as well to stop them from crossing but as soon as he leaves for 5min they are all over the place.

Service... Service is not bad. I have seen better. For example we went to Mexican a la carte restaurant one night, our restervation was at 8 and we didnt start eating until 930. the service was horrible. We were ignored and starving. Some people in our group left and went to town to grab food and had time to eat and come back and we still didnt get our food by then.

There is a lot of time share hasseling there. Be prepared to be bothered by that aswell. I also found out that Royal Solaris is a Time share Hotel and they have a lot of special things for their members which made us feel worthless. All these nice Tiki partys and special outdoor dinners where guest like us travelling with Air Canada Vacations werent allowed to go.

Hotel restaurants and pool close at 8pm. So makes the night long is your hungry at night as there is nothing around to eat but Room Service that is open until 1am and drinks until 1am so cuts the party short. .

I would not recomment this place for anyone looking to party or have a good time.

  • Stayed: November 2012, traveled with friends
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2  Thank Frenchy Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 21, 2012

We have so much fun & enjoyed our stay @ Royal Solaris. The show, entertainment is awesome. We attended there show every night except weekend. This is the best show I've ever seen, they are the best, ever. The all the performers are wonderful & friendly people. On the weekend we have a chance going out with them on my neice 25th birthday!
All the staff are so friendly & our favorite waiter "MAURO" is no nice & friendly.

  • Stayed: November 2012, traveled with family
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1  Thank 231Ping231
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Royal Solaris Los Cabos

Address: Blvd. San Jose | Campo de Golf, San Jose del Cabo 23410, Mexico
Location: Mexico > Baja California > Baja California Sur > Los Cabos > San Jose del Cabo
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in San Jose del Cabo
#11 Top resorts Hotel in San Jose del Cabo
#13 Family Hotel in San Jose del Cabo
#16 Spa Hotel in San Jose del Cabo
#17 Romantic Hotel in San Jose del Cabo
#18 On the Beach Hotel in San Jose del Cabo
Price Range: $151 - $390 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Royal Solaris Los Cabos 3.5*
Number of rooms: 400
Official Description (provided by the hotel):
All-Inclusive family beachfront resort with 387 rooms in a Mexican hacienda-style, located in san Jose del Cabo, Mexico. Royal Solaris Los Cabos offers unlimited meal and beverages in our 5 restaurants, Room service (delivery fee), Dinner show at Tehuacan Theater, 4 bars, 3 pools with heather system (including relaxes & kids pools), Business center, Spa and beauty salon ($), Steam room, fitness center, hospitality rooms, on site shops. Other services include 24 hr medical service (on call) ($). Shuttle service to Cabo San Lucas ($). Weekly activities program for all ages. Tennis and basketball courts, also beach volleyball court. Theme parties and dinner shows. Junior's club (video games). Live and ambient music at the lobby bar. Kids club & Mini Water park. Scuba diving demo at the diving pool. Meeting room facilities. ... more   less 
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Also Known As:
Royal Solaris Los Cabos Hotel San Jose Del Cabo
Royal Solaris Cabo San Lucas
Los Cabos Solaris
Los Cabos Royal Solaris
Royal Solaris Los Cabos San Jose Del Cabo

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