ROYAL SOLARIS - Cabo San Lucas
For those reading this review please know that I am an OWNER at Solaris and have stayed at ALL of their resorts at least one time.
Trip date Dec 1st - 8th 2011.
Airport shuttle for Solaris. For those who do not know Solaris Hotels have a shuttle service that will pick you up and drop you off at the airport.
Driver was courteous and on time. We had a party of 12 and he handled our luggage with care. We asked him to take the toll road which is at least a half hour faster vs. cutting through San Jose del Cabo. It cost $2, not per person, just $2. Easy choice. We gave him $5 and he appreciated it.
Resort itself is very close to the main Hwy and within walking distance of the Mega Mart (Mexican Wal Mart) just in case you need something.
At this point I will explain how this resort works. Solaris offers timeshare ownership, ownership guests / referrals, RCI exchanges, tour groups (like Apple Tours) and internet purchases. Each level gets specific privileges. Owners are the highest and internet purchases / tour groups the lowest. If you end up with a room that overlooks the resort next door or the kids pool you now know why.
MY GROUP: One couple owners, one couple guests, two couples timeshare referrals (YES, they had to go to the timeshare presentation) and two couples using RCI weeks.
Check in was easy. Owners have a separate area vs tour groups, RCI or internet purchasers. Owners / owners guests / referrals get a representative to help them with their stay and preferential treatment for booking various amenities at the resort. This includes dinner reservations at the two on site restaurants (Panchos / Marco Polo). You will receive a colored wristband at checkin. Each color represents your level. Gold is the highest with yellow being second. The various colors allow staff to recognize your status at the resort.
ROOMS: Again this will depend on your level. Owners get the best rooms. I always select a jacuzzi suite in the main building of the resort. It is NOT ocean front, but it does face the ocean and the entire property for a beautiful view every day. Depending on how much you paid you may get a room overlooking the main pool, kids pool, street out front or resort next door.
ROOM UPGRADE: They will try to up sell everything in Mexico and a room is no different. If you want to pay extra for a better room make sure to have them show you the room. Again, OCEAN VIEW does not mean OCEAN FRONT. This resorts has only a few ocean front rooms and they usually go to the owners.
FURNISHINGS: Nothing too fancy hear. You've been to Vegas right? It is a place to sleep and take a hot shower. Resort uses desalinization for its water. Pressure is good, water is hot and good for your skin. You get a TV with a few channels in English. Rooms could use an update and the AC only works when the sliding glass door is closed. Keep it closed, room stays cool. Maid service each day, fresh towels etc...
INTERNET: Wi Fi in lobby only. Free to owners and their guests. Everyone else pays a fee.
RESORT: Grounds are well kept and always clean. Maintenance / cleaning staff may not speak english so a little spanish might help you in a pinch. Most of the tourism staff speaks english very well and is always glad to assist. Building is older and has plaster walls and tile throughout. Some ceramic and some marble. Common areas have the most upgrades with rooms needing a little more attention to detail.
FOOD: For some this is a source on contention. I will begin with breakfast. Two places to eat. 1st is ROSMARINUS. A large palapa near the beach. 7:30-10:30am. GOLD and YELLOW wristbands only. Mainly a buffet style breakfast with fresh eggs to order. Cereal, fresh fruit, baked goods etc... I never had a problem finding something to eat here. Champagne or Mimosas are available each morning. Being creative is the key. If you have a 3 egg omelet everyday you will get bored. 2nd is CAFE SOLARIS 7:30-11:30am. This is open to everyone. Not open air by the beach and I did not see champagne or mimosas. None the less, a variety of food is available for both the health conscious and vacationer. Food choices are very similar to Rosmarinus.
LUNCH: Rosmarinus and the snack bar. The snack bar is basically that. Hot dogs, nachos, pizza, salad bar etc... Lots of pool goers are snack bar people. Rosmarinus is a buffet with the omelet station now becoming a fajita bar, taco bar or something like that. Check that out first and see if it is something you like. Buffet is standard bill of fare with beef or chicken, salad bar, pasta salads and some traditional mexican favorites. Fresh fruit is again available and a variety of desserts and even ice cream. WORD OF WARNING: Ladies, it is still a restaurant. Don't try to get a seat if you are in your bikini or dripping wet. The staff will ask you to put on a cover up. Same goes for guys. It may be Mexico, but a little respect goes a long way.
BARS: One by the beach, one in the pool, a sports bar with pool table and the lobby bar. Take a large plastic cup with you and have them make the drink in that. Always ask for a double. Enough said there. For beer drinkers, the pool bar had a tap. Walk in and fill your own if you wish.
DINNER: Theatrical show each night and a buffet along with it at Techuan Theatre. Usually a carving station of some type and a variety of food. Don't look for shrimp, lobster and steaks here. It is a buffet and that is about it. Panchos Restaurant - mexican food. Usual menu, nothing to really cheer about, but no complaints either. The menu is varied and has a few special items for the members. Marco Polo Restaurant - italian food. Very nice. I really liked the food here and would choose it over Panchos every time. Owners get an expanded menu with some excellent dishes. Of course steak and seafood upgrades are available at a cost, but it is Mexico, there is always another deal to be had. Owners get 30% off rack rate on upgrades. My surf and turf came with choice of cut and three lobster tails. At both restaurants the portions are good size. Order from each section of the menu and you will not go home hungry. I will once again comment on attire. Bring some nice clothes for the restaurants. No need for a tie, but shorts, sandals or that cover up you bought on the beach is not going to cut it. Panchos / Marco Polo require reservations. If you show up early (6:30pm) without a reservation, but are dressed nicely, it might get you in.
TIPPING: This being an all inclusive resort the tipping is optional. HOWEVER, I take $100 in $1 bills to tip. You will be surprised have much faster the waiter at the pool or beach gets back to you when you offer up a buck. We consistently had a group of 5 or more and gave the guy a dollar each time he dropped off drinks. Additionally, at lunch and dinner you are remembered. Give the guy a couple bucks at lunch and he will remember you when you want a specific table or area to sit.
EXTRAS: Owners and their guests are given a welcome party, Tiki night on the beach (casual dress), Gala dinner overlooking the beach (dress clothes, some men wore sport coats, but no ties)), a Caribbean Night dinner and fire show ( I wore dress pants and a collared shirt)x and a free excursion (we went whale watching/snorkeling). Plus 30% off spa treatments. Ask your guest representative where the 30% off applies.
POOLS: one big main free form pool that fills a lot of the property. Kids pool area with water slides and various amenities. The relaxing pool for adults. No music, no kids. Hot tub and right on the beach. You can spend all day listening to the ocean.
VENDORS: Local vendors will try to sell you stuff, but they are asked to stay behind a rope on the beach. Security is on site to keep them back. You can go to them or wave them over to you. Choice is yours. Cash talks. They start off high, but more often then not, you can talk them down by more than 50%. Sunglasses on the beach, I got them for $5.
You will get what you pay for at this resort. It is NOT the Four Seasons, don't expect it too be. It is a fun, relaxing resort in the little town of San Jose del Cabo. If you want Cabo night life and partying pick something in town. My review might not give you all the insight needed, but it will give you a good idea of what to expect and how to prepare. Please remember to respect the people who work there. Try a little spanish, call them by name (almost everyone has a name tag), be friendly and leave your expectations at home. They pride themselves on service. Try to relax and enjoy your stay
With that said, enjoy your vacation at Royal Solaris Cabo.
- Official Description (provided by the hotel):
- All-Inclusive family beachfront resort with 387 rooms in a Mexican hacienda-style, located in san Jose del Cabo, Mexico. Royal Solaris Los Cabos offers unlimited meal and beverages in our 5 restaurants, Room service (delivery fee), Dinner show at Tehuacan Theater, 4 bars, 3 pools with heather system (including relaxes & kids pools), Business center, Spa and beauty salon ($), Steam room, fitness center, hospitality rooms, on site shops. Other services include 24 hr medical service (on call) ($). Shuttle service to Cabo San Lucas ($). Weekly activities program for all ages. Tennis and basketball courts, also beach volleyball court. Theme parties and dinner shows. Junior's club (video games). Live and ambient music at the lobby bar. Kids club & Mini Water park. Scuba diving demo at the diving pool. Meeting room facilities. ... more less
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- Also Known As:
- Royal Solaris Los Cabos Hotel San Jose Del Cabo
- Royal Solaris Cabo San Lucas
- Los Cabos Solaris
- Los Cabos Royal Solaris
- Royal Solaris Los Cabos San Jose Del Cabo