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“Enjoyed the Barcelo”

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Barcelo Gran Faro Los Cabos
Ranked #13 of 43 Hotels in San Jose del Cabo
Reviewed May 9, 2014

I took my Wife and two Daughters to the Barcelo in late Arpil early May and we had a great time. The food and staff were great. The pools were very nice and the beach was beautiful. We couldnt swim in the ocean but the girls loved the pools anyway. It was very quiet . Great place for a family . Great service from Idel at Los Olas and Felix ( donald duck ) Lopez at The Albatros. We would deffinetly come back again. The only cons i have is the beds are too hard and they charge you for Wifi . Other then that we loved the Barcelo Grand Faro Los Cabos!

  • Stayed: April 2014, traveled with family
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3  Thank james k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle G, Director de Relaciones con Clientes at Barcelo Gran Faro Los Cabos, responded to this reviewResponded May 10, 2014

Dear James K,

We appreciate you taking the time to share your feedback with us following your recent vacation at our resort. We are glad to hear that our team were able to make you stay as special as you had planned.

We are pleased to hear you are planning to come back again, we look forward to having the pleasure of welcoming you back in the near future. Please free to contact me if you need any assitance for your next trip.

Warm regards,
Meredith López

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,680 - 1,686 of 2,911 reviews

Reviewed May 8, 2014 via mobile

Barceló Grand Faro Los Cabos, best place to stay and visit Los Cabos in México. They have a great ocean view, the service is great, beautiful and confortable rooms. Special congratulations to administration managers Francisco Garcia and Jose Luis Cruz because their attention was great and they do an excellent work, to Chambermaids department also. For all, my broad recommendations!! =D

Stayed: April 2014
1  Thank Audrey M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle G, Director de Relaciones con Clientes at Barcelo Gran Faro Los Cabos, responded to this reviewResponded May 10, 2014

Dear Audrey M,

Thank you for taking the time to share your review with us. We are delighted that you were able to experience the high levels of service that we provide to our guest.

Mr. García and Mr. Cruz are going to be pleased to know that they were able to assist you during your time at our resort.

It would be a pleasure for us to have the chance to welcome you back in the near future.

Warm regards
Meredith López

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 8, 2014

This was our first all inclusive resort experience. It was positive because the food, staff, services, entertainment and the facilities were all good.

They even had yoga on the beach and water aerobics classes every morning.

  • Stayed: April 2014, traveled as a couple
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Review collected in partnership with this hotel
Thank toomuchrainseattle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle G, Director de Relaciones con Clientes at Barcelo Gran Faro Los Cabos, responded to this reviewResponded May 9, 2014

Dear Toomuchra,

We are delighted to hear that you enjoyed your stay here with us and we appreciate you taking the time to share your feedback with us.

We hope to have the chance to welcome you back once again in the near future.

Warm regards,
Meredith López

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 6, 2014

Wonderful 5 night all-inclusive first-time stay in Baja del Sur. Found the Barcelo Grand Faro to be ideally located in San Jose del Cabo, which after seeing the crazy commercial traffic with sequestered/blocked off coastline, in Cabo San Lucas, is the only location we would choose. Rooms were huge with plenty of room to spread out and organize drying swimsuits, snorkel gear. Restaurants were marvelous, and with 1 night each at 3 a la carte restaurants, would say do try to sample all 3--Sushi, Mexican and Italian. Go to the Sky Bar every night in the lighthouse and watch the sun set at 7:30 pm over the mountain, and say hi to friendly bar staff Alejandro as you have arguably the best 360 degree view of the coast. Enjoy chef creations and artistic presentations in a la carte restaurants, enjoying lamb, mussels, fresh fish and attentive wait staff Jose who arranged a Happy Birthday song and special chocolate inscription with dessert cake. Buffet was remarkable, with grilled/cooked to order stations for whole snapper, squid, crab, chicken, steaks. And I read it here on Trip Adivisor to NOT MISS the "breakfast taco chips" which are actually Chilaquiles Rojas, and after tasting these, had them every morning from a chafing dish that was regularly scraped to the bottom by discerning diners. Shows put on by resident theater group were energetic and impressive, and just long/short enough to provide some nighttime diversion. Due to rough waves on hotel beach, we found it imperative to have a rental car, which was easily parked in hotel's free underground parking lot with easy access. Our only disappointment was with Payless Rental Cars which carries out an outrageous rental insurance protocol for renters that have booked in advance. Rental car, though, beats high taxi fares for those that want to explore outstanding snorkeling at Santa Maria and Chilleno beaches. For adventurous trek, drive up the highway and over to Marine Park at Pulmo and Friars beach areas. And for gawkers, drive over to the yachts parked at the new San Jose marina, and muse on the rich and famous, while keeping an eye out for the dolphins in the pools alongside the marina, that are maintained for the swim-with-dolphins activities.

Room Tip: Ocean view is worth the increment, but no need to do Premium ocean front. Ask for an upper floor an...
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  • Stayed: April 2014, traveled as a couple
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3  Thank Gust02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle G, Director de Relaciones con Clientes at Barcelo Gran Faro Los Cabos, responded to this reviewResponded May 9, 2014

Dear Gust02,

Thank you for taking the time to share your feedback with us. We are glad to hear you had a great time at Barcelo Grand Faro Los Cabos.

We are pleased to read you enjoyed the food, our a la carte restaurants and the breakfast, our head chef is going to be happy to know it.

We hope to have the honor to welcome again at our resort in the near feature.

Warm regards
Meredith López

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Reviewed May 5, 2014

We stayed at the Barcelo Grand Faro Los Cabos resort for four nights last month and couldn't have had a better stay. The staff is amazing, the property is stunning, the food was fabulous and our the location is prime.

Huge kudos to the staff. We found a favorite server in the pool area and from day to day we would find out which area she was working and move to that pool! She was fantastic and personable. We ate at the sushi restaurant, the Mexican restaurant and the Italian restaurant twice because it was so fabulous. (Tip: the scallop dish is amazing!) The staff really cater to you and make you feel so welcome. All food choices were wonderful the entire stay.

Room Tip: All of the rooms seemed great to us. We stayed in the third building and had a great view of the oce...
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  • Stayed: April 2014, traveled as a couple
    • Value
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2  Thank GenDavis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle G, Director de Relaciones con Clientes at Barcelo Gran Faro Los Cabos, responded to this reviewResponded May 6, 2014

Dear GenDavis,

We truly appreciate you taking the time to share your feedback following your recent stay at our resort.

It is always a pleasure to hear when our guests have enjoyed their time here with us. We truly pride ourselves on customer service and we fully understand the importance of all guest feedback, both positive and constructive.

We are pleased to know you liked the food and the kindness of our staff.

It would be an honor to have the chance to welcome you back here with us once again in the near future.

Kindest Regards,
Meredith López

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 5, 2014

Everything was excellent, although unlike most reviews we've read, we found the buffet restaurants to be pretty good, but the two theme restaurants were very disappointing. Service is not the best anywhere, but at these two restaurants it was particularly bad. The red wine was undrinkable (and we have very forgiving palates), and the food was barely average. The sushi bar was decent, although service again was inadequate.

Breakfasts were amazing! There are numerous tables with a view of the beach, gentle background music, and the food was very good. Lucio was our favorite waiter, we looked for him when we chose our seating.

The bars were well-stocked and well served, and probably had the best service in the resort. We particularly appreciated Gerardo, who was willing and friendly. The little restaurant / snack bar by the pool was really good too.

All in all, I would give it high marks if it were not for the poor experiences at the theme restaurants (Mexican and Italian).

Room Tip: We upgraded to the Premium, which gave us a larger room, facing the ocean. The regular rooms appeare...
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  • Stayed: April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with this hotel
Thank Martin O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle G, Director de Relaciones con Clientes at Barcelo Gran Faro Los Cabos, responded to this reviewResponded May 6, 2014

Dear Martin O,

Thank you for taking the time to share your review with us and the tripadvisor community following your recent visit to our resort. We are glad to know you enjoyed your stayed at Barcelo Grand Faro Los Cabos.

Please rest assured that all of your comments, both positive and constructive, will be shared with our entire team in order to be addressed and where necessary improved.

It would be our pleasure to have the chance to welcome you back once again the next time.

Kind Regards,
Meredith López

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 5, 2014

After reading some reviews, I have to say I was so very pleasantly suprised! From ck in to ck out (late ck out included in premium upgrade), our visit was wonderful! The resort was clean, the staff so very helpful and polite, and the food was good! We ate at all of the dining areas, and La Gondola was wonderful....the fillet and the "mexican" coffee was really good! We had a great time at the pool bar (drinks are a little light on the alcohol, but if you ask for a double you get it!). We danced at the beach party and up at the sky bar, and the other guests were just a blast! We went to another time share while we were there who touted their resort as one of the best in Cabo (dont they all say that?), and my fiance and I both agreed that Barcelo was much better!!! Love the all inclusive, and am very glad I upgraded to a ocean front premuim room. Had internet, champagne and fruit at ck in, didnt stand in line at all, was greeted as a VIP and whisked up to our rooms! I hope to come back here with more family!!

Room Tip: All rooms face the ocean, premium rooms have better views and in my opinion are the only way to go!
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  • Stayed: April 2014, traveled as a couple
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    • Sleep Quality
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Thank BrendaRNC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle G, Director de Relaciones con Clientes at Barcelo Gran Faro Los Cabos, responded to this reviewResponded May 6, 2014

Dear BrendaRNC,

Thank you for taking the time to share your review with us. We are delighted to hear that you enjoyed your stay even when you have read this negative reviews.

We are pleased to hear that you enjoyed the food, our helpful staff and the benefits of our Club Premium.

It would be an honor for us to have the chance to welcome you back once again in the near future.

Warm regards,
Meredith López

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Barcelo Gran Faro Los Cabos

Address: Blvd. San Jose s/n | Seccion Hotelera 1 Zona Fonatur, San Jose del Cabo 23400, Mexico
Phone Number:
Location: Mexico > Baja California > Baja California Sur > Los Cabos > San Jose del Cabo
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Top resorts Hotel in San Jose del Cabo
#9 Business Hotel in San Jose del Cabo
#11 On the Beach Hotel in San Jose del Cabo
#12 Spa Hotel in San Jose del Cabo
#17 Family Hotel in San Jose del Cabo
#18 Romantic Hotel in San Jose del Cabo
Price Range: $171 - $479 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Barcelo Gran Faro Los Cabos 3.5*
Number of rooms: 350
Official Description (provided by the hotel):
The hotel Barceló Grand Faro Los Cabos***** is a resort situated on the shores of the spectacular beach on the Sea of Cortés. It is a hotel for enjoying the peace and quiet of Los Cabos, the relaxing atmosphere of San José and the gentle whisper of the sea. The hotel boasts 350 luxurious rooms and suites distributed over 3 buildings: Luna, Estrella and Torre Sol. All the rooms have a private balcony with views over the Sea of Cortés and are equipped with a number of first class details to ensure your stay is a memorable occasion. The most discerning guests can enjoy the Barceló All Inclusive programme on offer at the resort. The Barceló Grand Faro Los Cabos hotel is well-known as one of the best All Inclusive hotels in the area thanks to the quality and added value it offers its guests. There are 5 restaurants and 3 bars in the hotel offering a wide-range of gastronomy, including an extraordinary selection of international, Mexican and Italian cuisine. Its on site convention and meeting centre boasts 2,620 m2 of space to accommodate all types of events. Plan your corporate meetings, conventions or weddings in the best facilities on offer in Los Cabos. And not forgetting the youngest members of the family, who can have fun in the hotel's water park or in La Tortuga, the children's club. The Barceló Grand Faro Los Cabos hotel is the perfect choice for enjoying your trip. If you are travelling for business, or spending a holiday with your partner or family, don't hesitate in visiting us! ... more   less 
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Also Known As:
Hola Grand Faro Los Cabos Hotel San Jose Del Cabo
Crown Plaza Los Cabos
Barcelo Gran Faro Los Cabos San Jose Del Cabo

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